Title: Third floor condo with pool,hot tub access, WiFi and Washer/dryer Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Third floor condo with pool,hot tub access, WiFi and Washer/dryer ![Lobby](https://images.trvl-media.com/lodging/88000000/87570000/87566300/87566283/b8691a96.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bedrooms, Internet, bed sheets](https://images.trvl-media.com/lodging/88000000/87570000/87566300/87566283/edfddd06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gift shop](https://images.trvl-media.com/lodging/88000000/87570000/87566300/87566283/806a56a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/88000000/87570000/87566300/87566283/4f40803f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/88000000/87570000/87566300/87566283/35e2c3a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Located in a beautiful area with mountain views, The Citadel 3331 offers an unforgettable retreat. Unwind in the comfortable living room or on the private balcony, and enjoy access to shared amenities like a pool, hot tub, sauna, fitness room and washer/dryer. 8.0 Very good ### Entire condo 2 bedrooms2 bathroomsSleeps 6963 sq ft ## Popular amenities - Parking available - Dryer - Washer - Pool - Gym - Hot tub ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Third floor condo with pool,hot tub access, WiFi and Washer/dryer The Citadel 3331 Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!' Come together in this gorgeous condo with plenty of room for everyone - and beautiful views to match! Enjoy unwinding in a well-furnished space set within a 24-hour monitored gated community, set within a beautiful area with beautiful views of the mountains. This condo's right on the end of the third floor, so you'll enjoy plenty of privacy. Pour yourself a drink from the wine bar and settle into the comfortable living room. The full kitchen features full-size stainless steel appliances and plenty of counter space for preparing meals. Play some tunes on the radio as you enjoy a meal in a designated dining area, or take in the fresh air out on the private balcony. The best of Sugar Mountain is right at your fingertips. Come in and enjoy the view. SHARED AMENITIES Pool Hot tub Washer/dryer Sauna Fitness room THINGS TO KNOW Central heating is available. A courtesy shuttle runs from the Sugar Mountain Ski Resort (please inquire directly). The wood fireplace is not for guest use at this time. The top bunk is rated for no more than 70 pounds. During any high peak time, renters have to park in the lower lots and be shuttled up to the top. Guests are allowed to load and unload at the building before parking in the lower lots if they prefer, especially during high peak times and holidays. Thanksgiving, Christmas, New Year’s, Fourth of July, Highland Games, Willy worm festival, Land of Oz. Parking up top is for owners or with approval from Sugar Top Resort. Sugar Top Resort makes these decisions based on the occupancy. This property is managed by Vacasa North Carolina LLC. Parking notes: There is free parking available for 2 vehicles. This rental is located on floor 3. Security camera details: Condominium complex has security cameras throughout premises Ski shuttle details: Guests can visit skisugar.com for more information on shuttle times. Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors! Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation. ## Property amenities ### Ski - Close to skiing - Snowboarding nearby ### Pool/Spa - Communal pool - Heated pool - Hot tub - Indoor pool - Sauna ### Internet - Available in the condo: Internet access ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - Books - Games - Stereo - TV with cable/satellite channels ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Washing machine ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property - Note from host: Smoking is not permitted anywhere on the premises. ### Location highlights - In a village - In the mountains - Near a hospital ### Things to do - Gym - Heated pool - Birdwatching nearby - Cycling nearby - Ecotours nearby - Hiking/biking trails nearby - Ice skating nearby - Mountain climbing nearby - Theme park nearby - Wildlife walks nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - Property located in a resort - Unit size: 963 square feet ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules For information about quiet hours, please refer to the listing description. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events Events allowed Please contact Vacasa for more details. ### Smoking Smoking is not permitted Smoking is not permitted anywhere on the premises. ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Parties and events are allowed on site Note from host: Please contact Vacasa for more details. Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 92209 ## About the area Located in Banner Elk, this condo is near theme parks and in the mountains. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain. Looking to enjoy an event or a game while in town? See what's happening at Kidd Brewer Stadium or Blowing Rock Auditorium. Make sure you get close to the area's animals with activities such as game walks and birdwatching. [Visit our Banner Elk travel guide](https://www.expedia.co.uk/Banner-Elk.dx10821) [View more Condo rentals in Banner Elk](https://www.expedia.co.uk/Banner-Elk-Condos.d10821-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.12217%2C-81.86900&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=54XdARlvnnC6pVVufPWUT03jYAM=) Sugar Mountain, NC ### What's nearby - Sugar Mountain Resort - 6 min walk - 0.4 miles - Hawksnest Tubing Park - 15 min drive - 8.2 miles - Beech Mountain Resort - 19 min drive - 7.6 miles - Grandfather Mountain - 19 min drive - 10.1 miles - Land of Oz - 24 min drive - 9.7 miles ### Getting around - Tri-Cities, TN (TRI-Tri-Cities Regional) - 92 min drive ### Restaurants - ‪McDonald's - ‬7 min drive - ‪Banner Elk Cafe - ‬12 min drive - ‪Kettell Beerworks - ‬17 min drive - ‪Nguyens Asian Grill - ‬18 min drive - ‪Tartan Restaurant - ‬12 min drive ## Frequently asked questions ### Does Third floor condo with pool,hot tub access, WiFi and Washer/dryer have a pool? > Yes, this property has an indoor pool. Pool types include heated pools. ### Is Third floor condo with pool,hot tub access, WiFi and Washer/dryer pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Third floor condo with pool,hot tub access, WiFi and Washer/dryer? > Check-in begins at 4:00 PM. ### What time is check-out at Third floor condo with pool,hot tub access, WiFi and Washer/dryer? > Checkout is at 10:00 AM. ### Where is Third floor condo with pool,hot tub access, WiFi and Washer/dryer located? > Situated in the mountains, this condo building is 0.7 mi (1.1 km) from Sugar Mountain Resort and 2.9 mi (4.6 km) from Linville River. Sugar Creek Gem Mine and Grandfather Mountain State Park are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Third floor condo with pool,hot tub access, WiFi and Washer/dryer Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 7 8 - Good 0 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ### 7.0/10 Cleanliness ### 2.0/10 Property conditions & facilities This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Karen L. 24 Sept 2024 #### Comfort This was a cute and comfortable place to stay. All the staff from the security guard to front desk staff were very friendly. We had a nice vacation ##### Karen L. Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Kristin W. 10 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy This was great and perfect for what we needed. We have stayed at Sugartop Resort before and really like it. To Whom it may concern, however, the bath drains in this unit are clogged apparently, as they both drained extremely slow. ##### Kristin W. Stayed 3 nights in Jan 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Briana S. 14 Jun 2024 #### Great views Beautiful views! Wonderful staff! I felt like we were at the heart of all of the surrounding attractions. Everything was just a short drive from the mountaintop. ##### Briana S. Stayed 3 nights in Jun 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### William T. 17 Oct 2024 #### Wonderful stay at Sugar Top Resort! Only 2 weeks after the big storm and this building was immaculate and fully operational. Spectacular corner unit with amazing views! The pool, hot tubs, sauna and fitness and changing rooms were to die for (and has great views as well). Vacasa was amazing, the building staff was amazing, kitchen and furniture well-appointed, and the whole experience was top notch! ##### William T. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Patricia P. 3 Nov 2023 #### This was a most lovely Stay. Everything was squeaky clean . & in order. We loved the view . IT was very quiet & relaxing. Everything was exceptional!! I will recommend this condo to My family & friends. Would love to Book another Stay in the future. Outsatanding. ##### Patricia P. Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Lauren T., North Carolin 15 Dec 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Home Away From Home This is our second stay at this condo and it was just as wonderful as the first. I’ve been coming up to sugar since I was a little girl. We owned a condo until I was in college. It’s my very favorite place to go! ##### Lauren T. Stayed 3 nights in Nov 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Jessika M. 8 Jan 2023 #### Place is amazing Great location, beautiful house, but hot shower doesn’t last long and sink was leaking. Other than that it really exceed our expectations! ##### Jessika M. ### 6/10 Okay #### Shannon C. 17 Dec 2023 Liked: Check-in, location #### It was ok There is no W/D in the unit, just on the floor. They did not have enough shower towels or pool towels for all the guests in my party. Lots of the kitchen tools seemed old and rusted. The bunk bed in the second bedroom was very wobbly and seemed very cheaply made. Aside from the unit, Sugar Mountain was great. I will choose another unit and will not go through vacasa for our next trip. ##### Shannon C. Stayed 3 nights in Dec 2023 This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Delanie D. 2 Feb 2023 #### Extremely disappointed This apartment is miss-advertised. The first issue that they don’t tell you about is how you have to park your car down the hill and take a shuttle to and from the building. During our stay, it was a blizzard and waiting for the shuttle would take 15-20 mins. If you didn’t want to wait you could talk on an icy road in 10° weather. No where on the description does it state this. When we finally got into the apartment, it didn’t have toilet paper and was dirty. There were stained towels, hair on the wall, and dirty sheets. When we contacted Vacasa about these initial issues, they said they were noted and then no one resolved any of them. We had to go out and buy our own toilet paper and sleep in dirty sheets. If you want to be treated like a second class guest, then this is your place. For the price we paid (over a $1000 for 3 nights) you would expect these basic necessities to be given. I would never recommend or rebook here. ##### Delanie D. ### 2/10 Terrible #### Judy 13 Oct 2023 Disliked: Cleanliness, property conditions & facilities, communication I cannot rate this property as I did not stay there. I was notified less than 24 hours prior to check in that the pool would be closed. This was the main reason I booked this property so my child could have some place out of the cold to swim. We had to find other accommodations and the management is not working with us on getting a refund. ##### Judy Stayed 4 nights in Oct 2023