2/10 Terrible
Martha L.
12 Apr 2024
Disliked: Cleanliness
So nasty
I’m not one to write reviews but we too have a rental property and I’d be appalled if our management company allowed this level of filth for anyone to check into. Our sheets smelled, had to wash those, the kitchen cabinets and drawers were nasty with crumbs and not very stocked, the dirt, hairballs, dead bugs on the floor, dirty filled vacuum canister, a joke for a broom, the grill needed a hammer to clean so we just didn’t use that. The hot tub needed to be vacuumed. It was one thing after another. Dishwasher hardly worked, cleaned those by hand. We messaged Vacasa and they took notes but no one ever came to clean. Some fellas came by to check on the dishwasher and they told us to just try another setting. Super helpful! Joking obviously. Vacasa is the worst and if I were the owners of this property, I’d fire them stat! The property description leaves out that it’s a three level house and my MIL who walks with a cane was with us. Didn’t know she’d have two flights of stairs. Property description could use more details about the entrance to the neighborhood. Dirt, windy roads. People who get car sick will want to know about this. The house was super disappointing and it was pointless to have a management company because they did nothing about anything. Dishwasher still barely works. Easier to wash by hand rather than wash them twice.
Martha L.
Stayed 5 nights in Mar 2024