Title: Serela Riau Hotel Bandung Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serela Riau Hotel Bandung Hotel in Bandung with free valet parking and spa services ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/4b2e5ab7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/8e49fdea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/dc280298.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/add28cfd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/30ce5c51.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Citarum, Serela Riau Hotel Bandung is a haven of relaxation and entertainment. Enjoy spa services, dine at the on-site restaurant Kookaburra, or unwind with karaoke. The hotel offers free self parking and valet parking for convenience. Connect to free in-room WiFi and take advantage of the 24-hour front desk service. 6.4 ## Popular amenities - Bar - Spa - Breakfast available - Room service - Housekeeping - Laundry £13 includes taxes & fees 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4140546&PinnedHotelID=4140546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4140546&PinnedHotelID=4140546&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=4140546&PinnedHotelID=4140546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=4140546&PinnedHotelID=4140546&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4140546&PinnedHotelID=4140546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4140546&PinnedHotelID=4140546&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4140546&PinnedHotelID=4140546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=4140546&PinnedHotelID=4140546&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![Superior Twin Room | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/ca6a4502.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Premium bedding Hairdryer Electric kettle Free bottled water - 280 sq ft - Sleeps 2 - 2 Single Beds ![Deluxe Room | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/eaa3d406.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Premium bedding Hairdryer Electric kettle Free bottled water - 301 sq ft - Sleeps 2 - 1 King Bed ![Smart Room | Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/688a6524.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Smart Room ### Highlights Soundproofed Air conditioning Flat-screen TV Premium bedding Free bottled water Cable channels Desk Daily housekeeping - 161 sq ft - Sleeps 2 - 1 Double Bed ![Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/39e917e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - Sleeps 2 ![Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/7f518683.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/193d868b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ![Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/53c01c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room - Sleeps 2 ### Smart Double Room Non smoking - Sleeps 2 ### Smart Room - Sleeps 2 ![Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/1b176c66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Smart Twin Room Without Window - Sleeps 2 ### Superior Room - Sleeps 2 ![Premium bedding, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/39e917e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - Sleeps 2 ### Smart Twin Room - Sleeps 2 ![Bathroom amenities | Shower, free toiletries, slippers, towels](https://images.trvl-media.com/lodging/5000000/4150000/4140600/4140546/cf4ac61b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBandung-Hotels-Serela-Riau-Hotel-Bandung.h4140546.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBandung-Hotels-Serela-Riau-Hotel-Bandung.h4140546.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.90589%2C107.61986&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jJ3Oes8M6axl2GETTcJgLdW3VsU=) Jalan Ll.Re Martadinata No 56, Bandung, West Java, 40114 #### What's nearby - Gedung Sate - 6 min walk - 0.4 miles - Bandung Indah Plaza - 13 min walk - 0.7 miles - Jalan Cihampelas - 1 min drive - 0.9 miles - Bandung Institute of Technology - 2 min drive - 1.3 miles - Braga City Walk - 2 min drive - 1.4 miles #### Getting around - Bandung Railway Station - 4 min drive - Bandung (BDO-Husein Sastranegara Intl.) - 7 min drive #### Restaurants - ‪Royal Kashimura Shabu - ‬1 min walk - ‪Hello Summer - ‬2 min walk - ‪Soto Ayam Pak Sadi - ‬4 min walk - ‪Jardin Café - ‬1 min walk - ‪Tepian Rasa - ‬3 min walk ## About this property ### Serela Riau Hotel Bandung Hotel located in Citarum A playground, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at Serela Riau Hotel Bandung. Treat yourself to a massage or other spa services. The on-site restaurant, Kookaburra, offers breakfast and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi. Additional perks include: - Free self-parking and valet parking - Buffet breakfast (surcharge), train station pick-up service and express check-in - ATM/banking services, concierge services and a ballroom Room features All 83 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning. Extra amenities include: - Showers and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Studio | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/16000000/15760000/15753500/15753449/d97b2b48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Tebu Hotel Cihapit - Spa - Kids pool - Parking included - Free WiFi 8.0 Very good 13 reviews £28 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=15753449&PinnedHotelID=15753449&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/16000000/15600000/15595800/15595770/3b2e4842.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Merdeka Bandung Babakan Ciamis - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 12 reviews £30 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=15595770&PinnedHotelID=15595770&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/13000000/12750000/12747000/12746984/f5aca6ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zest Sukajadi Bandung by Swiss-Belhotel International Pasteur - 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18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=42356822&PinnedHotelID=42356822&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33310000/33308300/33308253/7cd8dbbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YELLO Hotel Paskal Bandung Ciroyom - Pool - Kids pool - Free WiFi - Restaurant 8.0 Very good 15 reviews £28 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=33308253&PinnedHotelID=33308253&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/14000000/13400000/13391900/13391849/f3493eed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Summerbird - Bed and Brasserie Arjuna - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 67 reviews £22 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=13391849&PinnedHotelID=13391849&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/14000000/13320000/13315500/13315444/a0edbcdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Bandung Citarum - Pool - Kids pool - Free WiFi - Restaurant 9.0 Wonderful 164 reviews £59 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=13315444&PinnedHotelID=13315444&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/58000000/57840000/57832900/57832897/258dfa97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Bandung Grand Central Citarum - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 47 reviews £25 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=57832897&PinnedHotelID=57832897&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/20000000/19080000/19078000/19077981/501d7fcc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Bandung Tamansari - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 62 reviews £34 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=19077981&PinnedHotelID=19077981&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Train station pick-up shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 65,000 to 100,000 for adults and IDR 45,000 to 80,000 for children - A bar/lounge - A restaurant ### Restaurants on site - Kookaburra ### Things to do - Karaoke - Playground ### Family friendly - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting rooms ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - Ballroom - Banquet hall ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning - Desk - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 65000 to 100000 for adults and IDR 45000 to 80000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Serela Serela Riau Serela Riau Bandung Serela Riau Hotel Serela Riau Hotel Bandung Serela Riau Bandung Bandung Grand Serela Hotel Bandung Serela Riau Hotel Bandung Hotel Serela Riau Hotel Bandung Bandung Serela Riau Hotel Bandung Hotel Bandung ## Frequently asked questions ### Is Serela Riau Hotel Bandung pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Serela Riau Hotel Bandung? > As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at Serela Riau Hotel Bandung on 14 Dec 2025 start from £12.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Bandung-Hotels-Serela-Riau-Hotel-Bandung.h4140546.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Serela Riau Hotel Bandung? > Self-parking and valet parking are free at this property. ### What time is check-in at Serela Riau Hotel Bandung? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Serela Riau Hotel Bandung? > Checkout is at noon. ### Where is Serela Riau Hotel Bandung located? > Located in Citarum, this hotel is within a 10-minute walk of Gedung Sate, Siliwangi Stadium and Geological Museum. Perpustakaan Gasibu and Riau Street Factory Outlets are also within 15 minutes. Cikudapateuh Station is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serela Riau Hotel Bandung Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.0 Location ### 6.6 Staff & service ### 2.0 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 3 8 - Good 16 6 - Okay 13 4 - Poor 4 2 - Terrible 5 ### 2/10 Terrible #### Michael 21 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I got the first impression that this hotel is really bad, was when the handle on the shower fell off. From there it was just downhill. The air-conditioning is so loud that you don't hear the road noise. I and my son was asked to move rooms after the first night, so the hotel can fix the floor. Why did the hotel put us there in the first place if they knew we had to move. To an even worse room. The door lock was broken. The safes in the rooms were broken. There is no hot water in one rooms shower and no hot water in the sink of the other room. This hotel was once really nice but no maintenance has been done. There are better hotels for the same price. ##### Michael Stayed 3 nights in May 2025 ### 2/10 Terrible #### Verified traveller 10 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad hotel in Bandung city this is the worst hotel I have ever stayed in the middle of Bandung city. I really regret having chosen this hotel for my weekend trip with friends. I booked 2 rooms at this hotel. However, the condition of the 2 rooms we stayed in was very far from expectations. the cleanliness and comfort of the rooms is very far below what it should be for a 3 star hotel. the rooms are not equipped with mini bar facilities. in the bathroom there is no proper bath soap available. there is only 1 small bar of soap that can only be used by one person to shower. The shower and sink faucets were worn out making them difficult to use. The drain in the bathroom was also clogged, so the water from bathing pooled in the bathroom all the way to the bottom of the toilet. A bathroom with marble walls and floors that should feel comfortable and luxurious, turns out to be disgusting. because the marble walls and floors were not cleaned properly, so many parts were black and mossy. The bed sheets and blankets should also be replaced because they have lots of disgusting stains. The room I stayed in also felt very noisy during the day and at night. There were banging sounds from the top floor which served as a function room. The crashing noises really disturbed my rest. The room I stayed in also didn't have a proper view out. The window faces the center of the building's roof. The room corridor also looks dark and gloomy with a damp smell and feels stuffy. The carpet in the corridor also looks rotten. ##### Verified traveller Stayed 1 night in Dec 2023 ### 8/10 Good #### A. 27 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, nice rooms, not very rich breakfast. ##### A. Stayed 1 night in Jan 2019 ### 4/10 Poor #### Fitri, macau 5 Sept 2018 Disliked: Cleanliness, staff & service, property conditions & facilities #### Hotel without swimming pool, not good. A little bit argue about hospitality with restaurants staff. The waitress in the restaurant have not really nice attitude. The breakfast also not so good taste. And not varieties breakfast. ##### Fitri Stayed 1 night in Sep 2018 ### 4/10 Poor #### Anita 1 Sept 2018 #### Our stay at Serela Riau On the down side, we were quite disappointed that the towels got stains, so luckily we brought our own towels. The bed got few strains of hair. We had to remove them manually one by one. On the good side, our room was clean though, so we are ok with it. I opted to stay at Serela Riau because of it's close proximity to the factory outlets and food. It's centrally located and has free parking. ##### Anita Stayed 2 nights in Aug 2018 ### 8/10 Good #### sthen, Jakarta 23 Jul 2018 Liked: Cleanliness, staff & service, room comfort #### Location Strategic location where alot food and cafe near the hotel ##### sthen Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Verified traveller 3 Jul 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Terrible stay Room 208 I confirm chosing no window, since it was the cheapest they have for a night stay. For a four star hotel, as claimed, I was pretty sure about it until...we entered room 208. Dammed! Air conditioned was absolute noisy! The room feels dampish and smells like fungus, lightingd were too dimmed, and what makes it dammed complete was the linking water all over the bathroom floor from the toilet flush which keeps on running. And that day, I had to apologize to my family for bad recommendation. ##### Verified traveller Stayed 1 night in Jun 2018 ### 8/10 Good #### Verified traveller 19 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Menyenangkan dan akan menginap disini lagi mengajak keluarga ##### Verified traveller Stayed 1 night in Jun 2018 ### 8/10 Good #### Verified traveller 18 May 2018 Liked: Staff & service Good location for the purpose of my visit as it near my family. ##### Verified traveller Stayed 2 nights in May 2018 ### 6/10 Okay #### Verified traveller 6 Mar 2018 Liked: Cleanliness, room comfort #### 中心部のホテル 設備は古いが清潔で快適。コンビニが1階にあるので便利。中心部にあるので徒歩で食事に行ける。朝食は種類が多くおいしかった。 ##### Verified traveller Stayed 1 night in Feb 2018 ### 8/10 Good #### Ten, Adelaide 16 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel on the main road of Bandung Good price. The check in and out were quick/efficient, no fuss. Staff including parking staff were friendly and helpful. The restaurant and kiosk were handy, good food and reasonable prices. The ATM machine outside the hotel was convenient. I enjoyed my stay for sure. Thanks, Tenny ##### Ten ### 6/10 Okay #### Brian Michael 16 Apr 2017 Liked: Cleanliness, staff & service, room comfort #### Choose Serela Merdeka, not Serela Riau. The owners of the hotel must cherish their staff. They are the ones who have to face guests' grievances because Serela Riau rooms are falling apart. Power points dont work, electric kettle is faulty, air-conditioning is noisy and rooms need refurbishing. Great showers, house-keeping, guest relations and front office staff. Compared to Serela Merdeka, Serela Riau needs to catch up in terms of rooms' facilities. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1618-p720a32f0-22dc-11e7-a53b-3ab093c405aa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brian Michael ### 6/10 Okay #### SEOJIN 15 Apr 2017 Liked: Room comfort Disliked: Property conditions & facilities 드라이기가 없다 냉장고도 없다 콘센트가 없다 ##### SEOJIN ### 6/10 Okay #### Verified traveller 28 Dec 2016 Disliked: Cleanliness #### Run down Hotel but Convenient for outlet shopping The bathroom is small and need improvement. Linens not clean. ##### Verified traveller ### 8/10 Good #### muhammad, bandung 11 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great location great location, surrounded by many Factory outlets and culinary outlets. ##### muhammad ### 6/10 Okay #### Bambang 1 Aug 2016 Liked: Staff & service #### Hotel yang bagus untuk wisata kuliner dan shopping Baru pertama kali saya menginap di hotel Serela Riau. Ternyata lokasinya sangat bagus untuk jalan-jalan di kota Bandung karena dekat ke tempat-tempat wisata kuliner dan shopping karena di sekitar hotel banyak factory outlet. Kamarnya cukup nyaman dan staff hotel juga ramah dan sopan. ##### Bambang ### 2/10 Terrible #### lies, palembang 3 Feb 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tarif Tarif hotel di expedia kok sama dgn kt beli lsg ke resepsionis. What's expedia are for ##### lies ### 8/10 Good #### Mohamad Hidayat, Perak Malaysia 22 Apr 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnificent Serela Riau The location of the hotels is strategic to those love shopping. The hotel staff is very helpful and friendly. The room is neat and the food is excellent. Highly recommended hotel at Bandung. ##### Mohamad Hidayat ### 8/10 Good #### Verified traveller 29 Dec 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### value for money! it was a pleasant hotel although the bathrooms could be slightly better ##### Verified traveller ### 4/10 Poor #### andi, jakarta 4 Apr 2014 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### good service Average hotek, good service but limited parking space ##### andi ### 6/10 Okay #### Frans, Jakarta 29 Dec 2013 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Nice location Room was quite big..but you can hear voices from other room..bed is too soft ##### Frans ### 8/10 Good #### Verified traveller 21 Dec 2013 Liked: Cleanliness, staff & service, property conditions & facilities #### Enjoyed and good stay for shopping too Overall, we enjoyed the stay in this hotel as the front office staff has been very helpful. Guide us on our questions well like how to get to city tour and etc. This hotel is walking distance to nearby factory outlet, so get to all the shopping as you love. Hope they will maintain this good service and continue offering good rate. Upon arrival if you have any concern in terms of reaching to hotel. You may drop them an email asking for a pick up. ##### Verified traveller ### 8/10 Good #### Simon, Johor 24 Nov 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and comfy beds with helpful staff. Great location. Clean and comfortably with reasonable price. Staff are friendly and helpful. ##### Simon ### 10/10 Excellent #### Sims, Kluang, Johor, Msia 20 Nov 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location & friendly staff. My whole family truely enjoyed our stay. Great location for foods & shopping. I'll be visiting this hotel again in the near future. On the day before we depart, my dad fall sick. He seek assistant from front desk & the staff accompany him to the hospital. Great job by all staff. ##### Sims ### 8/10 Good #### MmMz, Selangor, Malaysia 13 Nov 2013 Liked: Cleanliness, staff & service, room comfort #### Highly Recomended. I went Grand Serela Riau Bandung for four nights (November, 9 - 11). Booked this hotel online for family vacation at Bandung. Since I read at Hotel Review this hotel had provide an airport transfer to hotel, I was e-mailed the hotel admin to orderthat facilities. Nicely, the hotel admin was reply my e-mail to confirm that service. I sent my flight itinerary to them. On arivel, we ware welcomed by hotel's driver at the airport. On the day we want back to KL, the hotel was paid our taxi to the airport because the driver on other duty. I felt happy with their responsibilities with us. Hotel interior is nice but the room are bleakest especially on the night (not enough light). No ironing facilities, we need to send our cloths to hotel laundry & have charges. Hotel provided a free breakfast. Nice breakfast with verity kind of food. But almost same menu on our four days stayed. Overall, I give highly recommended to others on this Grand Serela Riau Bandung. Nice staff & good commitment to their guests. Thank you to all hotel's staffs. ##### MmMz ## Expedia's Latest Trends ### Hotels > [Hotels in Portpatrick](https://www.expedia.co.uk/Portpatrick-Hotels.d11285.Travel-Guide-Hotels) > > [Bacolet Beach Club](https://www.expedia.co.uk/Scarborough-Hotels-Bacolet-Beach-Club.h2097431.Hotel-Information) > > [Cheap Hotels in Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-Budget-Hotels.0-0-d6069845-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Moaps Farm Bed and Breakfast](https://www.expedia.co.uk/Haywards-Heath-Hotels-Moaps-Farm-Bed-And-Breakfast.h28058794.Hotel-Information) > > [All-Inclusive Hotels in El Gouna](https://www.expedia.co.uk/El-Gouna-Hotels-All-Inclusive-Hotel.0-0-d11947-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Bond Place Hotel](https://www.expedia.co.uk/Toronto-Hotels-Bond-Place-Hotel.h2509.Hotel-Information) > > [Macdonald Leila Playa Resort](https://www.expedia.co.uk/Mijas-Hotels-Macdonald-Leila-Playa-Resort.h4036648.Hotel-Information) > > [Sheraton Cascais Resort - Hotel & Residences](https://www.expedia.co.uk/Lisbon-District-Hotels-Sheraton-Cascais-Resort-Hotel-Residences.h1763078.Hotel-Information) > > [Ibersol Atrio del Mar](https://www.expedia.co.uk/Los-Alcazares-Hotels-Hotel-Atrio-Del-Mar.h67332683.Hotel-Information) > > [Heart Of Amsterdam - Hostel](https://www.expedia.co.uk/Amsterdam-Hotels-Heart-Of-Amsterdam-Hostel.h894734.Hotel-Information) > > [Hotels with Pool in Inner Hebrides and Isle of Skye](https://www.expedia.co.uk/Inner-Hebrides-And-Isle-Of-Skye-Hotels-Hotels-With-Pool.0-0-d6054498-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Waldorf Astoria Versailles - Trianon Palace](https://www.expedia.co.uk/Versailles-Hotels-Waldorf-Astoria-Versailles-Trianon-Palace.h14079.Hotel-Information) > > [Hotels with Hot Tubs in Lancaster](https://www.expedia.co.uk/Lancaster-Hotels-Hotels-With-Hot-Tubs.0-0-d4673-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Archer Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Archer-Hotel-New-York.h6763732.Hotel-Information) > > [Aelius Hotel & Spa](https://www.expedia.co.uk/Hersonissos-Hotels-Lavris-Hotels-Spa.h3584970.Hotel-Information) > > [Holiday Inn Express London-Epsom Downs by IHG](https://www.expedia.co.uk/Epsom-Hotels-Holiday-Inn-Express-London-Epsom-Downs.h2256624.Hotel-Information) > > [The Metropole Hotel](https://www.expedia.co.uk/Cork-Hotels-The-Metropole-Hotel.h23546.Hotel-Information) > > [Travelodge London Balham](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Balham.h5156074.Hotel-Information) ### Flights > [Flights from Edinburgh (EDI) to Perpignan (PGF)](https://www.expedia.co.uk/lp/flights/edi/pgf/edinburgh-to-perpignan) > > [KLM London (LHR) to Amsterdam (AMS) flights](https://www.expedia.co.uk/lp/flight-routes/klm-from-heathrow-to-schiphol/kl/lhr/ams) > > [Flights from London (LHR) to Albacete (ABC)](https://www.expedia.co.uk/lp/flights/lhr/abc/london-to-albacete) ### Cars > [Convertible Car Hire in San Francisco](https://www.expedia.co.uk/Convertible-Car-Rentals-In-San-Francisco.d178305-tConvertible.Car-Rental-Guide-Class) ### Activities > [Things to do in Agaete](https://www.expedia.co.uk/Things-To-Do-In-Agaete.d182265.Travel-Guide-Activities) > > [Things to do in Seget Donji](https://www.expedia.co.uk/Things-To-Do-In-Seget-Donji.d6058908.Travel-Guide-Activities) > > [Things to do in Carovigno](https://www.expedia.co.uk/Things-To-Do-In-Carovigno.d6094883.Travel-Guide-Activities) > > [Things to do in Keighley](https://www.expedia.co.uk/Things-To-Do-In-Keighley.d182554.Travel-Guide-Activities) ### Packages > [Piazza Mazzini](https://www.expedia.co.uk/Piazza-Mazzini-Jesolo.d553248621587587043.Attraction) > > [Brighton's Naturist Beach](https://www.expedia.co.uk/Brightons-Naturist-Beach-Seafront.d6081161.Attraction) > > [Tibet Holidays](https://www.expedia.co.uk/Tibet.d180070.Holidays-City-Breaks)