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Rating 10 - Excellent. 443 out of 1000 reviews" "
10 - Excellent
443
Rating 8 - Good. 276 out of 1000 reviews" "
8 - Good
276
Rating 6 - Okay. 125 out of 1000 reviews" "
6 - Okay
125
Rating 4 - Poor. 75 out of 1000 reviews" "
4 - Poor
75
Rating 2 - Terrible. 81 out of 1000 reviews" "
2 - Terrible
81
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Jodi
29 Apr 2024
Liked: Amenities
The check in was quick and easy. The room was clean, and have everything I needed. The only issue I had was with vending, but that’s a contracted service not the hotel.
Everything was great, the only problem was parking as there was a restaurant next door which took up some of the spaces..Other than that there were no issues..I will book again in the future!
April
Stayed 2 nights in Mar 2024
4/10 Poor
Angela
28 Feb 2024
My tv service kept going out and I didn’t have a regular shower
Our stay was fine. Parking was a nightmare though as we had to park on the opposite side of the building from the only elevator when we were on the third floor.
I would stay again though.
My stay www cool…the front desk wen I checked in was 2 young ladies who made it clear because I had a third party reservation it was too difficult to check in…her coworker stepped in to help..I do t think that was appropriate. This was my daughters birthday celebration and we weren’t welcomed nicely
I was there with my family for 4 nights, the room is very comfortable, the kids loved the pool (warm water) good sauna,very friendly staff, the breakfast was delicious .
A little bit far from Washington City, but it was worth it.
The bedding was off, king size mattress way way to soft. It was like a wrestling going from one side to the other! Pillows were like rocks, no durability, couldn’t fold around.
Old, poorly maintained.
Park and fly too expensive with room rent.
Convenience of parkk and fly is not worth the total experience.
Andrew
Stayed 1 night in Nov 2023
8/10 Good
Regina
29 Nov 2023
Liked: Cleanliness, staff & service
Restaurant adjacent to hotel. Staff very nice and accommodating.
Hotel showing signs of wear, small breakfast area
Regina
Stayed 2 nights in Nov 2023
10/10 Excellent
William
28 Nov 2023
Liked: Property conditions & facilities
William
Stayed 1 night in Nov 2023
4/10 Poor
Loreen
25 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We could not call the desk to set up housekeeping because the phone didn't work. (they don't do housekeeping unless you ask for it). We could find no info on the services; the location of ice, times for breakfast and such which is normally found in the room. When I went down to the desk to tell them the phone did not work, I was told "they are aware of it - lots of the phones don't work". I consider that unsafe!!!! If somebody got sick or had a heart attack we might not be able to contact anyone! You cannot assume everyone has a cell phone. When we were trying to find out if the phone was unplugged we discovered horribly jumbled wires for everything in the room are plugged into two serge strips! It is a wonder anything worked . Obviously the wiring is very outdated and should be updated before you house people there.
I wonder if your insurance company or the Fire Dept know about the electrical situation.
We have always thought of Best Westerns' as good places to stay.
NOT ANY MORE.
Have stayed here several times over the course of 10 years and each time the property has gotten progressively worse. Had to switch tons as the first one assigned reeked of smoke ina non smoking hotel. Mold on the ceiling in the room. Not happy.
We traveled for a kid's sporting tournament. Hotel was clean, the check-in and checkout staff was friendly. Overall, a good experience, and we didnt pay a fortune.
It’s very convenient fair price for a nights sleep. Fixtures dated but clean
We were in first floor very close to check in Libby area.
I should have asked for a more quieter room as I heard ice machine and I believe a clothes dryer