Ballestar Holidays from £176

Staff pleasant, but hotel was incredibly noisy. Traffic noise, airplanes (which is to be expected so close to airport, I suppose), doors slamming and guests being very noisy in the courtyard late into the night. Bed was a bit hard. Sleep was not easy.

The gym was a mini-gym; only dumbbells, a treadmill, exercise bike and kettle bells. It would have been hugely beneficial to at least have a bench. I was not informed prior to arrival, either whern booking or even days before that the pool would not be available, and had to ask at reception if I could use it before I was told it would not be possible. In addition, I booked a double room which ended up as two twin beds. The breakfast range could have been better (and warmer). However, the staff were very friendly upon arrival, and everyday upon returning to the room, the room was clean with fresh towels.

The staff was SO sweet

The room was clean and had everything needed for the stay, including dishes and supplies. We got everything would expect from the press. I want to suggest the management however, to get better pillows and new bedding sheets.

The apartment itself was great, very neat and clean and modern which we liked. The area is great as well. We stayed for 2 weeks and have to say we expected higher level of service. There was no cleaning half way through which was suprising and we had issues with toaster that did not work and missing a duvet and that took 3 days to sort out with contact daily. Lastly, they wrote us 48hour before arrival which was great to sort out deposit and taxi pick up at airport but they did not bother sending us the check in information with codes etc so we had to call them when thentaci dropped us as there is no reception. So overall we were not impressed with the service but apartment facilities were great.