Search Hotels in Bald Ridge Acres, Cumming

"First of the staff we encountered were friendly and helpful. This was our first time staying at a Hyatt as we usually are loyal to a competitor. We were assigned a top floor room where a group of young people were also staying in several rooms. They have a quite a party up there at the expense of everyone on the floor. The odor from the drugs they were smoking leaked into our room and we all woke up with headache from it. Despite several visits from hotel staff their party continued until the wee hours of the morning meaning we did not get any sleep. I feel like they should have been asked to leave. We were so upset and angry that we skipped breakfast so we cannot review any of that. Our sink also had a leak that we had to deal with. Unfortunately, their lack of removal of these unruly guests make this my first and last visit which is a shame because the hotel itself looked pretty clean and in a convenient area."

"Room was clean and the breakfast was fresh every day. I do wish the room had a microwave but other than that, it was a wonderful stay!"

"Beautiful property! Just what you need for a quiet, secluded get away! Will definitely be back. "

"Friendly and polite staff"

"Originally I was put in a room that haven't been remodeled since the 80s. The room was on the third floor and it was horrible. My sister had a room on the fourth floor which was worst than my room. Once I complained, I was moved the next day to the 11th floor where the rooms are being renovated. Those rooms were alot better. Also the customer service representative at the front desk was rude, I believe her name was Sabina or something. She was a middle aged W/F. If you stay at this hotel be sure to ask for a renovated room. The pictures on the website are deceiving."

"Clean room pool and hot tub fabulous!"

"This property is not up-to-date. I selected certain amenities during my search, only to find out that they are not available at this location. The water was not getting hot, and the iron barely worked. The pool was inoperable, and the breakfast was gone before the time was up. "

"Breakfast was fresh and delicious. Great staff!!!"

"Every morning had a great selection breakfast buffet. Staff was very polite and attentive. My room was in great shape and incredible water pressure for the shower. Would definitely stay again if I was in the area."