Title: The Family Hotel - Free Massage Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=31374319&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Family Hotel - Free Massage Travelers can enjoy both indoor and outdoor swimming pools at The Family Hotel, where the staff assists with local tours and ensures a great start to each day. ## Photo gallery for The Family Hotel - Free Massage ![Indoor pool, outdoor pool - The Family Hotel - Free Massage (Baku)](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/48990db0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - The Family Hotel - Free Massage (Baku)](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/b2db9ae6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - The Family Hotel - Free Massage (Baku)](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/4a00cd26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, Pool Access, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds - The Family Hotel - Free Massage (Baku)](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/01f13fb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - The Family Hotel - Free Massage (Baku)](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/e4d0610c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Metro Park, The Family Hotel offers a welcoming environment with a daily manager's reception for guests to socialize. Visitors appreciate the peaceful garden setting, convenient laundry facilities, and the on-site cafe serving fresh coffee. ## Reviews 7.8 Good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Feb 9 - Feb 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=31374319&PinnedHotelID=31374319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=31374319&PinnedHotelID=31374319&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=31374319&PinnedHotelID=31374319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=31374319&PinnedHotelID=31374319&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=31374319&PinnedHotelID=31374319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=31374319&PinnedHotelID=31374319&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=31374319&PinnedHotelID=31374319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=31374319&PinnedHotelID=31374319&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Double or Twin Room, Pool Access, City View ![Double or Twin Room, Pool Access, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/0bdadba7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Pool Access, City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge LCD TV Renovated in 2024 - City view - 215 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Double Room, Pool Access, City View ![Deluxe Double Room, Pool Access, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/d858f0a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Pool Access, City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge LCD TV Renovated in 2024 - City view - 258 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Double Or Twin Room ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/3e7a1c77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Or Twin Room - Sleeps 2 ### View all photos for Deluxe King Room ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/32000000/31380000/31374400/31374319/226dbe14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ## You may also like Ad ![Couples treatment room(s), steam room, body treatments](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11290000/11288200/11288160/e3ee9e70_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Baku Marriott Hotel Boulevard Khatai - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 506 reviews £59 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Baku-Hotels-Baku-Marriott-Hotel-Boulevard.h11288160.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=6144613&destination=Baku (and vicinity)&destType=MARKET&latLong=40.381958,49.892389&searchId=fcaa5e71-3052-46e4-8b6d-c9eade0d7caa&top_cur=GBP) Ad ![Breakfast, lunch served; 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBaku-Hotels-The-Family-Hotel.h31374319.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBaku-Hotels-The-Family-Hotel.h31374319.Hotel-Information) ## About the area Located in Baku, The Family Hotel - Free Massage is in the city centre. Fountain Square and Maiden's Tower are notable landmarks, and travellers looking to shop may want to visit Metro Park and 28 Mall. Looking to enjoy an event or a match? See what's going on at Baku City Circuit or Baku Crystal Hall. [Visit our Baku travel guide](https://www.expedia.co.uk/Baku.dx6144613) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42022%2C49.85627&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b8IOHZbF0y7YeeG3Ij14jTd2I7s=) Suleyman Sani Akhundov, 72A, 3107 Ahmad Rajabli, Baku, AZ1075 ### What's nearby - ![Nizami street is one of the main (shopping) streets in Baku. #Azerbaijan #TroveOnTuesday](https://images.trvl-media.com/place/492/7d4897f1-9920-4be4-8c10-306242ec5d79.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Baku City Circuit 6 min drive \- 3.9 miles - Baku Karting 2 min walk \- 0.1 miles - Ganjlik Mall 3 min drive \- 1.6 miles - Metro Park 3 min drive \- 2.1 miles - Fountain Square 7 min drive \- 4.3 miles ### Getting around - Ganjlik Station 9 min drive - Baku (GYD-Heydar Aliyev Intl.) 33 min drive ### Restaurants - Faxrali 14 min walk - «333» Pub 13 min walk - Şehzade Et&Balık 4 min walk - Retro Sham 18 min walk - Baku Karting & Event Center 4 min walk ## About this property ### The Family Hotel - Free Massage Hotel located near Metro Park with rooms renovated in 2024 Located close to 28 Mall and Heydar Aliyev Palace, The Family Hotel - Free Massage provides a free daily manager's reception, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Free in-room WiFi is available to all guests, along with a garden and laundry facilities. Additional perks include: - An indoor pool and an outdoor pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage - A 24-hour front desk, coffee/tea in reception and concierge services Room features All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. More amenities include: - Egyptian cotton sheets, pillowtop mattresses and down duvets - Bathrooms with hydromassage showers and free toiletries - 42-inch LCD TVs with satellite channels - Wardrobes/cupboards, mini fridges and free infant beds ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/107000000/106390000/106380800/106380714/02ea76ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amazon Hotel - Free Massage Baku - Pool - Free Wi-Fi - Restaurant - Air-conditioning 6.2 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=106380714&PinnedHotelID=106380714&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27740000/27737900/27737853/866b0c7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GM City Hotel Baku - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=27737853&PinnedHotelID=27737853&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment, City View | Blackout curtains, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/121000000/120070000/120065600/120065555/6187e5b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penthouse Panorama Baku Yasamal - 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24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: AZN 7 for adults and AZN 5 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - Bicycle cleaning area - Gym - Indoor pool - Outdoor pool - Steam room ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Accessible airport shuttle - Accessible shuttle - High-pile carpet in room - Lift (107 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk (107 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Renovated guestrooms - September 2024 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Free cot - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch LCD TV with cable/satellite channels ### Food and drink - Electric kettle - Limited room service - Mini-fridge - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Heating (climate-controlled) - Individual decor - Individual furnishings - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately AZN 7 for adults and from AZN 5 for children - Airport shuttle fee: AZN 30 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: AZN 5 (one-way), (from 2 to 9 years old) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. ### Property is also known as GM City Binagadi Hotel GM City Binagadi Baku GM City Binagadi The Family Hotel The Family Free Massage Baku The Family Hotel - Free Massage Baku The Family Hotel - Free Massage Hotel The Family Hotel - Free Massage Hotel Baku ## Frequently asked questions ### Does The Family Hotel - Free Massage have a pool? ### Is The Family Hotel - Free Massage pet-friendly? ### How much is parking at The Family Hotel - Free Massage? ### What time is check-in at The Family Hotel - Free Massage? ### What time is check-out at The Family Hotel - Free Massage? ### Does The Family Hotel - Free Massage provide a shuttle to the airport? ### Where is The Family Hotel - Free Massage located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Family Hotel - Free Massage Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.0 Amenities ### 7.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 10 8 - Good 5 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Logesh 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Suitable for Family and all services was good. ##### Logesh Stayed 1 night in Sep 2024 ### 4/10 Poor #### Mohamed 29 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Not very clean to be honest . Had to ask for the room to be changed . Staff is friendly but very slow to respond . Food is very poor . Swimming pool is a joke - very cold and very small like a ##### Mohamed Stayed 1 night in May 2025 ### 4/10 Poor #### Mohamed 28 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Unclean hotel . Rooms smells . Had to ask for a room to be changed and infearness they did change it . Had issues with bed sheet ( itchiness and asked for sheets to be changed ) . Very poor breakfast - service is almost non existent, if you need something your have to ask for it several times before the respond . I ##### Mohamed Stayed 3 nights in May 2025 ### 2/10 Terrible #### Nikolay 20 Sept 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### I strongly do NOT recommend it First of all, the location - it's very difficult to find the hotel. It's in the middle of a car market. Taxis can't find it, and without a taxi you can't get to the center of Baku. The same problem occurs if you order any delivery - the couriers can't find the hotel, and you can't explain to them, because no one speaks English. I talked to other visitors, and everyone had the same problems. Secondly, when I arrived at 5am, they announced that the deluxe room I booked was unavailable. I didn't have the energy to look for a new hotel at that time. They gave me a room in a nearby hotel, but it was a standard room. They charged 100% as for a deluxe room, when I decided to leave the hotel and ask for a refund for the nights I didn't use, they refused. They advertise a swimming pool, you can only wash your feet in it. There were always people with complaints about the accommodation at the reception desk to solve problems. ##### Nikolay Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Ismat 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Resepsiyonsakı çalışanlar mükemmel karşıladı, köpeğimle seyahet ettim hiç bir zorluk yaşamadım, odalar temizdi , klima çalışıyordu,oda ve banyo çok temizdi, personel ilgiliydi. ##### Ismat Stayed 1 night in Aug 2025 ### 10/10 Excellent #### BABAK 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ny basseng og bastu Ny basseng med spa , turkisk bad og sauna som var helt ny o Elton var ansvarlig for det. Daglig vann i flasken. Fri massasje med senere veldig bra masse med normal tarif.. God og hjelpsom personal på reception! Veldig finn hotell. ![](https://a.travel-assets.com/ugc/hotel-reviews/8f3ad282-d290-42e3-be95-b592452795c3-1753790074685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/892311ab-fccd-4993-b005-c3708c8c0ed5-1753790075768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a304c13-bbfd-4fd2-a1dc-7a8072592d9b-1753790072840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52890158-d1c2-4341-9118-11a50bf1808b-1753790076691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### BABAK Stayed 11 nights in Jul 2025 ### 8/10 Good #### German 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel económico, situado en una avenida con mucho trafico. Correcto en lineas generales. ![](https://a.travel-assets.com/ugc/hotel-reviews/ea3eaa36-cda5-4536-a53a-a11416decca1-1750341405992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### German Stayed 2 nights in Jun 2025 ### 8/10 Good #### German 2 Jun 2025 Liked: Cleanliness, property conditions & facilities Precio económico ##### German Stayed 4 nights in May 2025 ### 10/10 Excellent #### Sungyeol 28 Sept 2025 ##### Sungyeol Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ismat 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ismat Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Ismat 22 Aug 2025 ##### Ismat Stayed 2 nights in Aug 2025 ### 8/10 Good #### Kamaaludiin 2 Aug 2025 ##### Kamaaludiin Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Adolatjon 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Adolatjon Stayed 3 nights in Feb 2025 ### 8/10 Good #### Sebahattin 24 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sebahattin Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Maral 7 Oct 2024 ##### Maral Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Maral 6 Oct 2024 ##### Maral Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Tolunay 22 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tolunay Stayed 4 nights in Sep 2024 ---