Title: Shah Palace Luxury Museum Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shah Palace Luxury Museum Hotel Hotel with free breakfast, steps from Baku City Circuit ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/82fefadc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/f1b1d4c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Double Room | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/f8c1fec5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/2ca4739b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/92d2af18.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shah Palace Luxury Museum Hotel in central Baku offers a rooftop terrace with stunning views. Guests can relax in the sauna or Turkish bath, book a massage, or use coworking spaces. The helpful staff consistently impresses, and tour assistance makes local exploration seamless. 8.4 Very good ## Popular amenities - - Spa - Bar - Gym - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/832406ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.6 Good 5 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 237 sq ft - Sleeps 2 - 1 Double Bed ![Standard Twin Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/a780ebe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 1 Bedroom 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 237 sq ft - Sleeps 2 - 2 Single Beds ![Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/4c3fd159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 323 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/3c7ff354.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 366 sq ft - Sleeps 3 - 2 Single Beds ![Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/cbdbea49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning TV Separate bedroom Premium bedding Bathrobes Bidet Hairdryer - 301 sq ft - City view - Sleeps 2 - 1 Double Bed ![Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/5ebf90de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning TV Separate bedroom Premium bedding Bathrobes Bidet Hairdryer - 301 sq ft - City view - Sleeps 2 - 2 Single Beds ![Junior Double Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/76c304dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 409 sq ft - City view - Sleeps 4 - 1 King Bed ![Family Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/308517fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Separate bedroom Premium bedding Bathrobes Bidet - 549 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/b271a773.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Separate bedroom Premium bedding Bathrobes Bidet - 1076 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBaku-Hotels-Shah-Palace.h8836172.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBaku-Hotels-Shah-Palace.h8836172.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.36807%2C49.83652&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N7sjgkjAdCjJV3kTvkXSk6mRGr4=) Boyuk Qala Street 47, Baku, AZ1000 #### What's nearby - Baku City Circuit - 1 min walk - 0.0 miles - Fountain Square - 2 min walk - 0.1 miles - Maiden's Tower - 3 min walk - 0.2 miles - Nizami Street - 5 min walk - 0.3 miles - Azerbaijan Carpet Museum - 11 min walk - 0.6 miles #### Getting around - Icherisheher - 8 min walk - Baku (GYD-Heydar Aliyev Intl.) - 32 min drive #### Restaurants - ‪Second Cup Puppet Theatre - ‬5 min walk - ‪Qaynana - ‬1 min walk - ‪Paul - ‬5 min walk - ‪Bomond - ‬6 min walk - ‪Hard Rock Café - ‬4 min walk ## About this property ### Shah Palace Luxury Museum Hotel Hotel near Baku City Circuit Located close to Maiden's Tower and Fountain Square, Shah Palace Luxury Museum Hotel provides a free breakfast buffet, a rooftop terrace and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. You'll also enjoy the following perks during your stay: - A round-trip airport shuttle (surcharge), tour/ticket information and a front desk safe - A banquet hall, luggage storage and a 24-hour front desk - Coworking spaces, concierge services and ATM/banking services - Guest reviews say great things about the helpful staff Room features All guest rooms at Shah Palace Luxury Museum Hotel include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes. Extra amenities include: - Bathrooms with bidets and baths or showers - 40-inch TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; garden views ](https://images.trvl-media.com/lodging/67000000/66090000/66087400/66087378/75d8f2b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Baku Baku - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 245 reviews £80 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=66087378&PinnedHotelID=66087378&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), steam room, body treatments](https://images.trvl-media.com/lodging/12000000/11290000/11288200/11288160/46ad28e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baku Marriott Hotel Boulevard Khatai - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 473 reviews £78 includes taxes & fees 7 Dec - 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8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=113080921&PinnedHotelID=113080921&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Offsite parking available (AZN 25 per night) - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends - A bar/lounge - A restaurant ### Things to do - Gym - Sauna - Steam room ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 3,767 square feet of conference space - Coworking space ### Outdoors - Rooftop terrace ### Spa - Massage - Spa services - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Height-adjustable showerhead - Upper floors accessible by stairs only ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 40-inch TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - In-room dining only - Minibar ### More - Air conditioning - Heating (climate-controlled) - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AZN 35.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AZN 1.10 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: AZN 65 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: AZN 25 per night - Rollaway bed fee: AZN 35.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. No pets and no service animals are allowed at this property Set meals are served in guestrooms only (no menus or public dining) ### National rating Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars. ### Property is also known as Shah Palace Hotel Baku Shah Palace Hotel Shah Palace Baku Shah Palace Shah Palace Shah Luxury Museum Hotel Baku Shah Palace Luxury Museum Hotel Baku Shah Palace Luxury Museum Hotel Hotel Shah Palace Luxury Museum Hotel Hotel Baku ## Frequently asked questions ### Is Shah Palace Luxury Museum Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Shah Palace Luxury Museum Hotel? > This hotel doesn't offer parking. ### What time is check-in at Shah Palace Luxury Museum Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Shah Palace Luxury Museum Hotel? > Checkout is at noon. ### Does Shah Palace Luxury Museum Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of AZN 65 per vehicle applies. ### Where is Shah Palace Luxury Museum Hotel located? > Located in Baku Old City, this hotel is within a 5-minute walk of Baku City Circuit, Maiden's Tower and Fountain Square. Palace of the Shirvan Shahs and Philarmonia Garden are also within 10 minutes. Icherisheher is 8 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shah Palace Luxury Museum Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 75 8 - Good 47 6 - Okay 20 4 - Poor 7 2 - Terrible 6 ### 10/10 Excellent #### Marina 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the best location possible! i am thrilled with my stay in Baku. Great breakfast. Super helpful staff. The Security manager even gave me a ride to the Flames when i could not figure out how to get there. Highly recommend ##### Marina Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Maria 3 Nov 2025 Disliked: Cleanliness, property conditions & facilities The ro has only a back up window with trash, they have two parties next to my bedroom door they even didn’t tell us, the front desk clerk were rude. The breakfast was terrible and not to mention the cafeteria service ##### Maria Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Jatin Kumar 11 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent staff ,parveen was really good in supprt ##### Jatin Kumar Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Yuichiro 15 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities This beautiful museum hotel is most convenient to many famous places in Baku. We loved it. ##### Yuichiro Stayed 14 nights in Jun 2023 ### 8/10 Good #### Alain 7 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with good location i Old Baku. Nice hotel in the old town in Baku, with very good location. Breakfast was ok, but maybe missing something for a western european person, if that is important for you. Ok when it comes to cleaning. Could have had les fake flowers and decorations... ##### Alain Stayed 5 nights in Nov 2022 ### 6/10 Okay #### Elvira 14 Oct 2023 Disliked: Staff & service The property is beautiful in a good location. Restaurant is good. Staff have very poor English and service awareness. We had to call multiple times for basic services as toilet paper, pillows. ##### Elvira Stayed 4 nights in Oct 2023 ### 8/10 Good #### Vitaliy V 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The shower needs to be redone! Water runs out of the shower, making the floor very slippery. Rooms with bathtubs need handles installed to make it easier and safer for older guests to get out. Using the shower or bathtub is currently very difficult and dangerous for them. Additionally, the room temperature was extremely hot and needs better control. Otherwise, it’s a great hotel with excellent staff, a fantastic location, and a wonderful overall experience. Thank you! ##### Vitaliy V Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Nicole 23 May 2024 Disliked: Cleanliness, staff & service, amenities They made me wait an hour and a half extra to check in and then a male staff member entered my room without knocking as i was changing. I found the experience unprofessional and concerning. ##### Nicole Stayed 1 night in May 2024 ### 8/10 Good #### Syed 30 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place There were issues at check-in as they weren't looking at the right place for my booking. I had to make calls and take roaming charges and eventually the manager could locate. They did allow me early check-in which was great. Front desk staff were amazing and friendly. The hotel is ancient style like the name suggests, but equally very beautiful. Room was nice, clean and spacious. Even food at the hotel was nice despite limited choices. The washroom layout could be better certainly and the water pressure too. Perhaps the washrooms need upgrading now. Location was brilliant, right inside old town and walking distance to everything. Overall, I would highly recommend staying with them. ##### Syed Stayed 3 nights in Apr 2023 ### 2/10 Terrible #### Dong 6 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Manager of the hotel is rude, inconsiderate… when I first arrived at the hotel, I was told I could use the SPA before my late flight. THEN they said I couldn’t and that I never spoke to anyone about it…. Then he basically shamed me in-front of the whole staff which was unprofessional ##### Dong Stayed 2 nights in Jun 2024 ### 8/10 Good #### CHIRAZ 15 Sept 2022 Liked: Cleanliness, staff & service, amenities The hotel is very well situated in the old city, surrounded by restaurants, music around in the evening, Bazzar and the view is beautiful. Two negative things, ask not to be in the 5 th floor, internet is not always working and there is no elevator to the 5th floor while there is an elevator up to the fourth floor. The restaurant is a pain to find or to go to if you are on the 5 th floor. You need to take the stairs up to the 3 floor, then take the elevator to the 4 th floor. I would not recommend the 5th floor for elderly people. A good thing, there are tv channels for the news in English and French. Baku is a lovely city. I loved the country. Enjoy it! ##### CHIRAZ Stayed 6 nights in Sep 2022 ### 2/10 Terrible #### Mark 21 Sept 2024 Disliked: Staff & service, amenities, property conditions & facilities We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel. ##### Mark Stayed 4 nights in Sep 2024 ### 8/10 Good #### simon 6 Nov 2025 Liked: Cleanliness, property conditions & facilities Very good room Helpful staff ##### simon Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### yasmin 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Efficient, polite and willing staff. Perfect location. Lots of restaurants, coffee shops and in walking distance to nearly all tourist attraction. ##### yasmin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maria D 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome Hotel ##### Maria D Stayed 4 nights in Jun 2025 ### 8/10 Good #### Gülsüm sezgi 13 Jun 2025 Liked: Cleanliness, property conditions & facilities Müze otel olmasi harika bir duyguydu. Herkes cok yardimci ve guler yüzlüydü. ##### Gülsüm sezgi Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tobias 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gran y hermoso hotel. Me impactó. Súper bien ubicado ##### Tobias Stayed 2 nights in May 2025 ### 2/10 Terrible #### Delia 2 May 2025 Liked: Staff & service, property conditions & facilities The hotel is in a great location, in the Old City of Baku. It is close to everything. I walked everywhere. It is a beautiful property, nicely decorated and well preserved. Breakfast is in a restaurant on the 4th floor of the same building. It had many options for both vegetarians and not. The management needs to improve: usually I would observe a line waiting at the front desk and three or more employees taking care of just one visitor. Several people complained of a very strong chemical smell on the 1st and 2nd floors. I smelled it in the atrium but not in my room which was on floor 5. I had a very bad experience checking in. The time to check-in is 3pm. When I approached the front desk at 3pm, I was told the room wasn't ready. "We only need 5-10 minutes", I was told. I came back at 3:30, the room wasn't ready. I was really upset: after a 14 hour flight I was ready for a shower and wanted to rest. I got the key at 3:45 but when I went upstairs, the maid was still cleaning the room. She finally finished after 4PM. This is unacceptable. I would like to go back to Baku, but I am not sure I want to stay in that hotel again. ##### Delia Stayed 3 nights in Apr 2025 ### 8/10 Good #### michiel den 27 Apr 2025 Liked: Cleanliness, amenities Een mooi en sfeervol hotel. Fantastische locatie in de oude stad, vlak bij de poort naar de nieuwe stad. ##### michiel den Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Abdullah 26 Mar 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Inside Old City so good. But cars cant come inside old city ##### Abdullah Stayed 3 nights in Mar 2025 ### 8/10 Good #### Nesim Haim 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel's location is excellent, in the center of the old city, full of attractions around, places to eat. The hotel itself is stylish, made in the style of a palace. Turkish bath is not worth much in terms of facilities, and spa services are not particularly attractive. ##### Nesim Haim Stayed 4 nights in Mar 2025 ### 4/10 Poor #### Anna 19 Mar 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities I never like giving unfavourable reviews, especially for non-chain hotels, but unfortunately Shah Palace is the exception--mostly because it pretends to be something it is not. It is definitely not 4-star service to have a bathroom/shower that is impossible to get working, often doesn't provide hot water, and when it does provide it floods the entire bathroom floor. The place needs some serious maintenance--the handle of the wardrobe falls off when you try to open it, the towel rack comes apart when trying to hang a towel. The breakfast, while providing multiple options, is on the whole of poor quality--tired vegetables, inedible eggs, boiled coffee. The main positive is the staff who are clearly aware of the problems but unable to do anything about them. ##### Anna Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Ana 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel. Great location good breakfast, spacious rooms and bathroom and the staff was amazing. Specially young man with glasses who worked day shiff ##### Ana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Cesur 25 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotelin konumu çok iyi yürüyerek bi çok noktasını gezebiliyosunuz bakünün kahvaltısı çok güzel ve yeterliydi personel ilgili ve güler yüzlü daha ne olsun ##### Cesur Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jens 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location. Great staff. Great location. Very comfortable hotel with good facilities and very friendly staff. ##### Jens Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Galata’s Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Galatas-Hotel.h42004745.Hotel-Information) > > [Hotels near St. Martins Theatre](https://www.expedia.co.uk/St-Martins-Theatre-Hotels.0-l553248621532493853-0.Travel-Guide-Filter-Hotels) > > [Hotels with Air Conditioning in Bristol](https://www.expedia.co.uk/Bristol-Hotels-Hotel-With-Air-Conditioning.0-0-d688-thotelwithairconditioning.Travel-Guide-Filter-Hotels) > > [Hotel Terme Alexander](https://www.expedia.co.uk/Ischia-Hotels-Hotel-Terme-Alexander.h7234779.Hotel-Information) > > [citizenM New York Bowery](https://www.expedia.co.uk/New-York-Hotels-CitizenM-New-York-Bowery.h22247316.Hotel-Information) > > [Pullman Sydney Airport](https://www.expedia.co.uk/Sydney-Hotels-Pullman-Sydney-Airport.h15271653.Hotel-Information) > > [Hotels with Balcony in Eastbourne Seafront](https://www.expedia.co.uk/Eastbourne-Seafront-Hotels-Hotels-With-Balcony.0-0-d6249080-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Maldron Hotel Glasgow City](https://www.expedia.co.uk/Glasgow-Hotels-Maldron-Hotel-Glasgow.h60053654.Hotel-Information) > > [Wedding Hotels in Playa de las Americas](https://www.expedia.co.uk/Playa-De-Las-Americas-Hotels-Wedding-Hotel.0-0-d182363-tWeddingHotel.Travel-Guide-Filter-Hotels) > > [Catalonia Punta del Rey](https://www.expedia.co.uk/Candelaria-Hotels-Catalonia-Punta-Del-Rey.h995585.Hotel-Information) > > [The Forest Lodge](https://www.expedia.co.uk/Mansfield-Hotels-The-Forest-Lodge.h16339064.Hotel-Information) > > [Beach Resorts & Hotels in Benidorm](https://www.expedia.co.uk/Benidorm-Hotels-Beach-Hotels.0-0-d181363-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Broxburn](https://www.expedia.co.uk/Broxburn-Hotels.d6003820.Travel-Guide-Hotels) > > [Hotels in Newton Abbot](https://www.expedia.co.uk/Newton-Abbot-Hotels.d5647.Travel-Guide-Hotels) > > [All-Inclusive Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-All-Inclusive-Hotel.0-0-d179992-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [VIL5 by Be Alicante](https://www.expedia.co.uk/Alicante-Hotels-VIL5-By-Be-Alicante.h57554729.Hotel-Information) > > [The Carpenters Arms](https://www.expedia.co.uk/Swindon-Hotels-The-Carpenters-Arms.h5769321.Hotel-Information) > > [Hotels near Chang International Circuit](https://www.expedia.co.uk/Chang-International-Circuit-Hotels.0-l553248621594606358-0.Travel-Guide-Filter-Hotels) > > [Hotels near MKM Stadium](https://www.expedia.co.uk/MKM-Stadium-Hotels.0-l6088203-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Gatwick (LGW) to Mykonos (JMK)](https://www.expedia.co.uk/lp/flights/lgw/jmk/london-to-mykonos) > > [Flights from Derby (EMA) to Heraklion (HER)](https://www.expedia.co.uk/lp/flights/ema/her/east-midlands-to-heraklion) ### Cars > [Car hire near Trafalgar Square](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Trafalgar-Square.d508420.Car-Hire-Guide) > > [Van Car Hire in Luton](https://www.expedia.co.uk/Van-Car-Rentals-In-Luton.d2151-tVan.Car-Rental-Guide-Class) ### Activities > [Things to do in Pag Island](https://www.expedia.co.uk/Things-To-Do-In-Pag-Island.d6084937.Travel-Guide-Activities) ### General > [Visit Castelletto](https://www.expedia.co.uk/Castelletto.dx6047702) > > [Visit Moulins](https://www.expedia.co.uk/Moulins.dx4516)