Dear Heather Cook,Thank you for completing the survey and writing an honest review regarding your recent stay at our property.Your business is very important to us and we value your feedback. I can understand how you can feel when you see a left over item from the previous guest in the room. I also apologize for the inconvenience you experienced due to the hot water issues in the room. I have shared you feedback with our Housekeeping and Maintenance team so that they improve going forward and avoid these issues for our future guests. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Tina Teel,Thank you for completing the survey and writing a review regarding your recent stay at our property.We are glad and pleased that you were satisfied with our cleanliness standards. I have shared your positive feedback with our Housekeeping team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear DiAnne Berry,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Ron and Susanne,Thank you for completing the survey and writing a review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us including our hot breakfast. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. It is indeed very convenient for our guests to have an in house restaurant. I apologize for the inconvenience you experienced due to the slow check in at the front desk. Our front desk team will surely improve on that going forward. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Dawn,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear David and Nobuko,Thank you for completing the survey and writing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations due to the traffic noise and our beds and pillows not being comfortable for your liking. We will surely consider your feedback regarding the pillows and beds while purchasing them next in near future. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Danielle Iman,Thank you for completing the survey and writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. I apologize for the inconvenience you experienced due the continuous noise from the adjoining room. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Daniel Jansen,Thank you for completing the survey and writing a review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. I apologize for the inconvenience you experienced due to the coffee maker not working in the room. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will surely consider your feedback about the in room coffee quality when we make changes in the near future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Erick Darang,Thank you for completing the survey and writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. I apologize for the inconvenience you experienced due to our pillows and we will surely purchase new ones in near future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Mark Lakatos,Thank you for completing the survey regarding your recent stay at our property.We are glad and pleased that you enjoyed your dinner at our in house Restaurant and Bar. I have shared your positive feedback with our Restaurant team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Susan,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Our pet friendly guests indeed love our pet and grass area. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Barbara,Thank you for completing the survey regarding your recent stay at our property. We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Charlotte,Thank you for completing the survey and writing a constructive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us including our hot breakfast. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. I do apologize for the inconvenience you experienced due to truck noise from our parking lot. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear D.R.,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. We do have specific pet friendly rooms in our hotel property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Marty Lyon, Thank you for completing the survey and rating us positively regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive rating with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Susan Weidkamp,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us including our complimentary hot breakfast and also the dinner experience at our restaurant. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will surely consider your feedback of offering tea options in the room and adding more entrees to our restaurant menu. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Raymond Herrera,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Justine Murdy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As far as hiring ex-prisoners go, we believe in giving second chances to our team members. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Christiane,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us including our hot breakfast. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will surely consider your feedback regarding our pillows while purchasing them in near future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Cindy Williams,Thank you for completing the survey and rating us positively regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Ron Jones,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team especially with our Front Desk associate who checked you in so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Anthony Valentine,Thank you for completing the survey and rating us positively regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Dennis Pullar,Thank you for completing the survey regarding your recent stay at our property. On behalf of our Maintenance team, I would like to apologize for not exceeding your expectations due to issues with the A.C., toilet and T.V. volume in your room. You had a reserved a handicapped accessible pet friendly room online and that is why you heard pet noise. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Susan Perotti,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations due to the room being assigned on the 2nd level. I can understand your frustration but our hotel is very big with lot of different room types. The room which you reserved was without the balcony and the rooms on the bottom level in that building are pet friendly. We do change rooms as best as we can, but in this situation, we had no other options. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Leslie Voils,Thank you for completing the survey and writing a review regarding your recent stay at our property. On behalf of our Front Desk team, I would like to apologize for not exceeding your expectations while checking in the hotel. Our team strive for superior guest service and what you experienced is not what we try for. I have shared your feedback with our Front Desk team so that we do not repeat this again. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Peter,Thank you for completing the survey and rating us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Peder Fitch ,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear James Ericson,Thank you for completing the survey and writing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations due to the maintenance issues in your room. I have shared your feedback with our maintenance team so that they immediately look into these issues and resolve them. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Jun Zhou,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn and Conference Center

Dear Jennifer Grady,Thank you for completing the survey and writing a positive review regarding your recent stay at our property. We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Kathryn Lewis,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. We will surely try our best to improve our coffee. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn and Conference Center

Dear Diane Sessler,Thank you for completing the survey and rating us regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Scott Harrison,Thank you for completing the survey and rating us positively regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Nicole Ashton,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. Our pet area is indeed loved by lot of our guests. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear M. Hannigon,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay and also the dinner at our restaurant. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon and stay in a room with a balcony.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Jennifer Heitzman,Thank you for completing the survey and rating us positively regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Floyd Barnes,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Kristi Manning,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us including our hot breakfast. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Wendy Connelly,Thank you for completing the survey and writing a review regarding your recent stay at our property. We are glad and pleased that you enjoyed our hot breakfast. We will surely consider your feedback regarding the mattress being hard for your liking while purchasing them in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Brett Cromwell,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Kathleen Mauer,I am sorry to hear that you did not stay with us in the month of March. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Eli Bruner,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Amber Anderson,Thank you for completing the survey and writing a positive review regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Eyren Braaten,Thank you for completing the survey regarding your recent stay at our property in the month of February.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Although our property is old, our team tries their best to go above and beyond and keep this hotel up to date. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Shannon George,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am sorry to hear that you could not enjoy the swimming pool as it is closed for season. I am sure you will love it when its open in summer time. I also apologize for the parking lot being very icy. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Leslie Johnson,Thank you for completing the survey and rating us positively regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear London Nava,Thank you for completing the survey and writing a review regarding your recent stay at our property in the month of February.We are glad and pleased that you enjoyed your stay with us. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Adam Salisbury,Thank you for completing the survey and writing a review regarding your recent stay at our property in the month of February. On behalf of our Front Desk team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with superior service.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center

Dear Stacy Pittsford,Thank you for completing the survey and writing a positive review regarding your recent stay at our property in the month of February. We are glad and pleased that you enjoyed your stay with us including our hot breakfast. I have shared your positive feedback with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate you staying with us and giving us an opportunity to serve you.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center