Title: Hyatt Regency Changbaishan Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Changbaishan Resort with a full-service spa, near Fokulon Lake ![Exterior](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/34f78f0b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/556fef97-cda8-4556-8109-46fd32619e1c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Indoor pool](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/512d232d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/eb7eb0f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, facials](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/920ea8aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Regency Changbaishan offers a serene mountain getaway with a coffee shop, garden, and playground. Enjoy spa treatments like massages and facials, regional specialties at Changbai House Dining Room, and relax in the indoor pool. 7.8 Good ## Popular amenities - Spa - Bar - Pool - Gym - Housekeeping - Room service £197 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Hairdryer Bathrobes Coffee/tea maker Cable/satellite channels - 484 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/e2e367e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Single Beds ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Hairdryer Bathrobes Coffee/tea maker Cable/satellite channels - 484 sq ft - Sleeps 3 - 2 Single Beds ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/e2e367e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (Regency) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Hairdryer Bathrobes Coffee/tea maker - 484 sq ft - Sleeps 3 - 2 Single Beds ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Hairdryer Bathrobes Coffee/tea maker - 484 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed (Club Deluxe) ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Hairdryer Bathrobes Coffee/tea maker Cable/satellite channels - 646 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Hairdryer Bathrobes Coffee/tea maker - 646 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Regency, Suite, 1 King Bed ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Private bathroom Bathrobes Hairdryer Coffee/tea maker - 969 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Mountain View (Regency) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Hairdryer Coffee/tea maker Cable/satellite channels - 484 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/e2e367e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Mountain View (Regency) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Hairdryer Coffee/tea maker Cable/satellite channels - 484 sq ft - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBaishan-Hotels-Hyatt-Regency-Changbaishan.h6544881.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBaishan-Hotels-Hyatt-Regency-Changbaishan.h6544881.Hotel-Information) ## About the area Located in Baishan, Hyatt Regency Changbaishan is in the mountains. Travellers eager for a bit of culture can stop by Changbaishan Grand Theater, while those wishing to experience the area's natural beauty can explore Fokulon Lake and Changbai Shan Nature Reserve. Changbaishan Ski Resort and Heaven Lake are two other places to visit that come recommended. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain climbing. [Visit our Baishan travel guide](https://www.expedia.co.uk/Baishan.dx6140778) [View more Resorts in Baishan](https://www.expedia.co.uk/Baishan-Hotel-Resorts.d6140778-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.10645%2C127.51083&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yd_q1EbAAMa7JkUvFe-cGcQWdec=) No.303 Guanmian Street, Southern Region, Changbaishan International Resort, Baishan, Jilin, 134504 ### What's nearby - Changbaishan Grand Theater - 15 min walk - 0.8 miles - Changbaishan Ski Resort - 18 min walk - 1.0 mile - Fokulon Lake - 18 min walk - 1.0 mile ### Getting around - Baishan (NBS-Changbaishan) - 19 min drive ### Restaurants - ‪德缘饭庄 - ‬4 min drive - ‪果松木炭酸菜铜火锅·外婆参鸡汤 - ‬4 min drive - ‪聚缘柴火炖 - ‬4 min drive - ‪Regency Club - ‬15 min walk - ‪Chalet BBQ 长白驿站 - ‬10 min walk ## About this property ### Hyatt Regency Changbaishan Upscale resort near Changbaishan Ski Resort Located close to Changbaishan Grand Theater and Fokulon Lake, Hyatt Regency Changbaishan provides a coffee shop/cafe, a garden and a playground. Treat yourself to a massage, a facial or a body treatment at the on-site spa. The on-site restaurant, Changbai House Dining Roo, features Chinese cuisine. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar and conference space. Guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), express check-out and luggage storage - ATM/banking services, laundry services and wedding services Room features All 277 rooms include comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Baths or showers, hairdryers and toothbrushes and toothpaste - 40-inch flat-screen TVs with cable channels and DVD players - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Park, Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544882/3a808434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Changbaishan Baishan - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 3 reviews £137 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=6544882&PinnedHotelID=6544882&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/30000000/29410000/29406200/29406145/bb2d8f7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Changbaishan Resort Baishan - Pool - Spa - Free airport shuttle - Kids pool 9.6 Exceptional 4 reviews £68 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=29406145&PinnedHotelID=29406145&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115430000/115427400/115427314/ccb5d579.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Jin Suites Changbaishan Baishan - Pool - Breakfast included - Pet-friendly - Parking included £75 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=115427314&PinnedHotelID=115427314&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115430000/115427100/115427097/037f1f6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Jin Resort Changbaishan Baishan - Pool - Breakfast included - Parking included - Free WiFi £78 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=115427097&PinnedHotelID=115427097&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/6000000/5120000/5114900/5114804/c452c6a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Changbaishan Resort Baishan - Pool - Breakfast included - Spa - Free airport shuttle 8.8 Excellent 11 reviews £142 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=5114804&PinnedHotelID=5114804&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5210000/5204900/5204845/024731d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Changbaishan Resort Baishan - Pool - Breakfast included - Spa - Free airport shuttle 4.6 4 reviews £101 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5204845&PinnedHotelID=5204845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115430000/115427700/115427604/48f6362c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Yue Changbaishan Baishan - Breakfast included - Parking included - Free WiFi - Restaurant £63 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=115427604&PinnedHotelID=115427604&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/116000000/115430000/115427800/115427715/ca4dc9b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Momoland Changbaishan Baishan - Breakfast included - Parking included - Free WiFi - Restaurant £61 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=115427715&PinnedHotelID=115427715&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6810000/6809600/6809504/1ae6dd51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Changbaishan by IHG Baishan - Breakfast included - Parking included - Free WiFi - Restaurant 6.4 8 reviews £53 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=6809504&PinnedHotelID=6809504&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107210000/107207200/107207176/a8a5f06a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deli Holiday Hotel Fusong - Parking included - Breakfast available [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=107207176&PinnedHotelID=107207176&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Changbai House Dining Roo - Market Cafe ### Things to do - Billiards/pool table - Full-service spa - Health club - Indoor pool - Playground - Yoga classes ### Family friendly - DVD player - In-room cot - Indoor pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 20,444 square feet of conference space - Meeting room ### Outdoors - Garden - In the mountains ### Full-service spa - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Hair dryer - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - DVD player ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 400 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 188 per person - Rollaway bed fee: CNY 400 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Changbaishan Hyatt Hyatt Changbaishan Hyatt Regency Changbaishan Hyatt Regency Hotel Changbaishan Hyatt Regency Changbaishan Resort Hyatt Regency Changbaishan Resort Hyatt Regency Changbaishan Baishan Hyatt Regency Changbaishan Resort Baishan ## Frequently asked questions ### Does Hyatt Regency Changbaishan have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hyatt Regency Changbaishan? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Changbaishan on 16 Nov 2025 start from £197.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Baishan-Hotels-Hyatt-Regency-Changbaishan.h6544881.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hyatt Regency Changbaishan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hyatt Regency Changbaishan? > Self-parking is free at this property. ### What time is check-in at Hyatt Regency Changbaishan? > Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hyatt Regency Changbaishan? > Checkout is at noon. ### Where is Hyatt Regency Changbaishan located? > Situated in the mountains, this spa resort is within a 15-minute walk of Fokulon Lake and Changbaishan Grand Theater. Changbaishan Ski Resort is 1.2 mi (1.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Regency Changbaishan Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 7.4 Staff & service ### 10 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 4 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Verified traveller 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 服務非常一般啦流，滑雪超方便。 ##### Verified traveller Stayed 3 nights in Dec 2024 ### 8/10 Good #### Chloe 10 Mar 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Location, rooms & breakfast are great Amazing location for skiing. Very comfortable hotel to stay in, huge rooms and fantastic views. Breakfast is great but all other hospitality areas lack atmosphere and quality service. Check in is long and complicated. Definitely not the high standard of experience expected at a normal Hyatt. ##### Chloe Stayed 4 nights in Mar 2022 ### 8/10 Good #### Yun 15 Sept 2019 Liked: Staff & service, property conditions & facilities, room comfort 服務人員有耐心禮貌非常好 ##### Yun Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 7 Sept 2019 Liked: Staff & service ##### Verified traveller Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller 7 Aug 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Entäuschung, kein Hyatt Standart. Wir sind oft in Luxushotels dieser Kategorie unterwegs, auch in China. Da wir allgemein das Serviceproblem auch in Internationalen Hotels in China kennen, sind unsere Erwartungen nicht besonders Hoch. Aber dieses Hotel war dennoch eine Entäuschung. Es ist eigentlich eine Frechheit dass dies als ein Hyatt Regency verkauft wird. Nur ein einziger Mitarbeiter sprach gutes Englisch, der Concierge war eine Katastrophe und dermaßen unbeholfen dass man sich diesen auch sparen kann. Für das verlassen des Resortgeländes wird eine Ausfahrkarte benötigt da man sonst hohe Parkgebühren zahlen muss. Daran muss man aber selbst ständig selbst denken, was man natürlich erstmal vergisst oder nicht weis und dies dann am Gate feststellt. Ein guter Service würde für den Kunden denken oder danach Fragen. Des Weiteren hat sich unser Sohn an dem Teppich im Zimmer verletzt. Dieser war am Flurübergang von unten mit Nägeln befestigt, von unten nach oben! Die Nägel waren so lang dass diese durch den Teppich stachen und die Hornhaut an seinem Fuß aufrissen. Zum Glück war es nur eine kleine Verletzung, aber dass geht gar nicht. Die Schiebetür zum WC ließ sich nur mit starker Kraft verschieben, für ein Kind unmöglich. Das Leitungswasser hatte eine komische gelbe Farbe, so sah das eingelassene Bad aus wie Urin. Das Frühstück war für diesen Preis nicht gut genug, einfach Büfett Standart mit durchschnittlichem Angebot. ##### Verified traveller ### 6/10 Okay #### Verified traveller 4 Jan 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Tremendous room for improvement I booked two rooms as we have 4 people. One room has shower and bath tub, the other one looked like it's just taken out the bath tub and shower door, it's terrible. When you showered, water flooded to the other side of the bathroom. Unfortunately, you live with whatever they have available when it's full. Breakfast arrangement was terrible, waited 25 minutes for a table. Ski gears ran out very fast and we had to rent the gears from the ski house. Ski locker has to pay which is strange as normally it should be free for hotel guests. The ski rental counter is very understaffed, waited long time just to get served. The outdoor hot water pool was great, swimming pool is also good. Rooms are very hot and couldn't lower the temperature at all. Most of the people will need to open the balcony door to reduce the room temperature. ##### Verified traveller ### 10/10 Excellent #### Verified traveller 31 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The facility is still pretty new and hotel service is not bad. The wifi signal in room is rather weak. The ski rental is a mess although it is not part of the hotel service, but they are not professional. I liked the pool, outdoor spa and the changing room very much. ##### Verified traveller ### 10/10 Excellent #### Verified traveller 9 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice ski resort ##### Verified traveller ### 6/10 Okay #### Fengying, 台北 5 Feb 2015 Liked: Cleanliness, property conditions & facilities #### 飯店位置不錯。 房間曖氣太熱，不能自行調整。 ##### Fengying ### 10/10 Excellent #### Verified traveller 6 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic service with great facility I have to say the service is one of the best I've ever got from many many hotels I've been. Facility is also great, very big room, very clean. deserve the price. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Centara Anda Dhevi Resort and Spa Krabi](https://www.expedia.co.uk/Krabi-Hotels-Centara-Anda-Dhevi-Resort-And-Spa.h4669787.Hotel-Information) > > [Melia Paris La Defense](https://www.expedia.co.uk/Paris-Hotels-Melia-Paris-La-Defense.h8510735.Hotel-Information) > > [Park View House](https://www.expedia.co.uk/Edinburgh-Hotels-Park-View-House-Hotel.h888573.Hotel-Information) > > [Hotels near Scarborough Spa](https://www.expedia.co.uk/Scarborough-Spa-Hotels.0-l6173402-0.Travel-Guide-Filter-Hotels) > > [Hotels in Mogan](https://www.expedia.co.uk/Mogan-Hotels.d6035461.Travel-Guide-Hotels) > > [Villas Crema](https://www.expedia.co.uk/Crema-Villas.d6300363-aaVillas.Travel-Guide-Accommodation) > > [MarriottHotelsResorts Hotels in Torbay](https://www.expedia.co.uk/Torbay-Hotels-Marriott-Hotels-Resorts.0-0-d3000431251--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Hotels near Queen Elizabeth II Conference Centre](https://www.expedia.co.uk/Queen-Elizabeth-II-Conference-Centre-Hotels.0-l6193870-0.Travel-Guide-Filter-Hotels) > > [Apartamentos do Parque](https://www.expedia.co.uk/Albufeira-Hotels-Apartamentos-Do-Parque.h2336007.Hotel-Information) > > [Hotels in Ethiopia](https://www.expedia.co.uk/Destinations-In-Ethiopia.d56.Hotel-Destinations) > > [Hostal Italia](https://www.expedia.co.uk/Fuengirola-Hotels-Hostal-Italia.h7822681.Hotel-Information) > > [Mövenpick Resort & Marine Spa Sousse](https://www.expedia.co.uk/Sousse-Hotels-Movenpick-Resort-Marine-Spa-Sousse.h2911088.Hotel-Information) > > [Hotels in Buenos Aires](https://www.expedia.co.uk/Buenos-Aires-Hotels.d178242.Travel-Guide-Hotels) > > [Asty Mykonos Hotel & Spa -World of One Hotel Group](https://www.expedia.co.uk/Mykonos-Hotels-Asty-Hotel-Spa.h76596244.Hotel-Information) > > [Golf Hotels in Northern Spain](https://www.expedia.co.uk/Northern-Spain-Hotels-Golf-Hotels.0-0-d6342394-tGolfHotels.Travel-Guide-Filter-Hotels) > > [PUERTA DEL SOL TRM](https://www.expedia.co.uk/Torremolinos-Hotels-PUERTA-DEL-SOL-TRM.h82841177.Hotel-Information) > > [Hotels with Connecting Rooms in Nottingham](https://www.expedia.co.uk/Nottingham-Hotels-Hotel-With-Connecting-Rooms.0-0-d7577-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Vienna House by Wyndham Andel's Cracow](https://www.expedia.co.uk/Krakow-Hotels-Vienna-House-Andels-Cracow.h1532606.Hotel-Information) ### Flights > [Flights from Langkawi (LGK) to Sepang (KUL)](https://www.expedia.co.uk/lp/flights/lgk/kul/langkawi-to-kuala-lumpur) > > [easyJet Bristol (BRS) to Paisley (GLA) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-bristol-intl-to-glasgow-intl/u2/brs/gla) > > [Flights from London (LHR) to Asuncion (ASU)](https://www.expedia.co.uk/lp/flights/lhr/asu/london-to-asuncion) ### Cars > [Car hire in Adelaide Airport](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Adelaide-Airport.d553248634717605230.Car-Hire-Guide) > > [Car hire in Padova](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Padova.d180616.Car-Hire-Guide) ### Activities > [Things to do in Santa Clara](https://www.expedia.co.uk/Things-To-Do-In-Santa-Clara.d6172.Travel-Guide-Activities) > > [Things to do in Tragaki](https://www.expedia.co.uk/Things-To-Do-In-Tragaki.d6321530.Travel-Guide-Activities) > > [Things to do in Witney](https://www.expedia.co.uk/Things-To-Do-In-Witney.d5482.Travel-Guide-Activities) > > [Things to do in Holywood](https://www.expedia.co.uk/Things-To-Do-In-Holywood.d5628.Travel-Guide-Activities) ### Packages > [Vienna Holidays](https://www.expedia.co.uk/Vienna.d178316.Holidays-City-Breaks) > > [Barcelona Holidays](https://www.expedia.co.uk/Barcelona.d179992.Holidays-City-Breaks)