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Reviews of JUFFAIR GATE HOTEL

4 out of 5
JUFFAIR GATE HOTEL
Block 340 Road 4016 Bldg 733, Manama

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 82 reviews" "
Rating 8 - Good. 29 out of 82 reviews" "
Rating 6 - Okay. 18 out of 82 reviews" "
Rating 4 - Poor. 6 out of 82 reviews" "
Rating 2 - Terrible. 9 out of 82 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Omar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even the reception lady was very rude!
Stayed 1 night in Apr 2024

2/10 Terrible

Mark

Disliked: Amenities, property conditions & facilities
It's nothing like the pictures. It's a dinisaur fallen on hard times. None of the 5 restaurants, gym or spa are open. Very average breakfast is delivered to the room due to no dining space. Key card stopped working. Er... staff were polite (except the noisy haridan on reception)
Stayed 2 nights in Feb 2024

6/10 Okay

Tim

Stayed 1 night in Jan 2024

10/10 Excellent

osama

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Hasan, Khafji

ا
Stayed 1 night in Oct 2023

6/10 Okay

turki

Room had no Towels Safety Box not working
Stayed 1 night in Jul 2023

2/10 Terrible

osama

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
its was ok but not clean
Stayed 3 nights in May 2023

4/10 Poor

Hasani

Travelled with partner
Disliked: Property conditions & facilities
The room was spacious, bed super comfortable but that is about where the good ends. Every time my GF came came into the hotel they kept bothering her if she checked in even though she's staying in the hotel. And my biggest issue was the A/C didn't work properly. The room was scorching hot compared to outside in the hallways or even outside at times. Definitely not staying here again and I stayed here a few times before COVID, it was great. The SPA there is amazing I have to say.
Stayed 4 nights in Feb 2023

6/10 Okay

Sam

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
First time staying at this hotel, fairly last minute booking visiting the Bahrain F1. On the plus side. Our twin room was very spacious and the aircon worked very well. However, the shower in the room was probably the worst shower I’ve ever used, the room wasn’t cleaned in 4 days and the switches to either request cleaning or do not disturb didn’t work. Found the reception desk a little bit moody as well. The area around the hotel seems okay, a few restaurants nearby, the hotel has a bar/club in it - it looked a little ‘suspect’ I have to say.
Stayed 3 nights in Mar 2023

6/10 Okay

ALA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I went with my kids. Won't recommend it if you travelling with your family. Room is old style. Bathroom was not really clean.
Stayed 1 night in Mar 2023

6/10 Okay

ANAN

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Ahmed

Stayed 1 night in Feb 2022

10/10 Excellent

Freddy, Quito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, room is clean and bed comfortable.
Stayed 1 night in Dec 2021
Response from Arvind on 13 Jan 2022
Dear Valued Guest , Greetings from Juffair Gate Hotel !!! thank you for staying at juffair Gate Hotel , we appreciates your valuable comments , and hope to see you soon . Regards Juffair Gate Hotel

6/10 Okay

Mohammed

Disliked: Staff & service, property conditions & facilities, room comfort
Receptionists was not helpful at all
Stayed 1 night in Dec 2021
Response from Arvind on 13 Jan 2022
Dear Sir, Greetings from Juffair Gate Hotel !!! we thank you for your feedback , and apologies servile you had during your stay , we make sure and brief our staff as per hotel standard , once again thank you very much and i hope you will give us another chance to serve you better . Regards Juffair Gate Hotel

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from arvind on 24 Nov 2021
Dear Mr. Mohamed , Thank you for your feedback , and thank you for staying with us . Regards ARVIND

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique staff
Stayed 1 night in Oct 2021

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay, solo traveller.
You really can't go wrong with this place. Staff where fantastic from reception to cleaners, all very friendly and polite. Room was clean and in good condition, room facilities a good and shower is fantastic. Good breakfast delivered to my room. Pool was closed unfortunately and i had a look at the gym which i wound say was the place only let down. Very conveniently located for pubs and clubs. I would happily stay and recommend this property. Thank you Juffair Gate Hotel.
Stayed 2 nights in Apr 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Fair to middling
3 star hotel got what I paid for. Room was clean but bit run down. En suite so no issues taking a shower. Parking was scary tight bends in multi story.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020
Response from Arvind on 28 Feb 2020
Dear Valued Guest , Greetings from Juffair Gate Hotel , Thank you for staying with us, appreciate your comments , hope to see you again ...

6/10 Okay

Francis

Business traveller
Disliked: Cleanliness, staff & service
Pity...
It seems this hotel exists to provide 4 nightclubs for Russians and Saudis, up to 5am at deafening levels. ..The concerns of the actual customers who sleep in the rooms are very low on the totem pole...the nice staff are hamstrung by the owners pursuit of profit from the clubs to the detriment of the actual customers. Surreal really..!
Stayed 1 night in Feb 2020
Response from Arvind on 28 Feb 2020
Dear Mr. Francis , Greetings from Juffair gate Hotel !!! thank you for your honest feedback and we are apologies on you face a problem during your stay , i have strongly mark your issue to to our higher management related noise . Regards

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay
It had been 4 months since our last stay at this hotel, yet the staff still recognised us and made us feel welcome. It’s always a nice stay. Would certainly recommend.
Stayed 1 night in Feb 2020
Response from Arvind on 28 Feb 2020
Dear Mr. Stephen , Greetings From Juffair Gate Hotel !!! Thank you for being our Guest , i have shared your comments to our staff , we always welcome and recognize our regular guest , hope to see you again Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

marcus

Travelled with group
Liked: Room comfort
good stay
My Hotel stay was good for the price
Stayed 2 nights in Jan 2020
Response from FOM on 29 Feb 2020
Dear Mr. Marcus , Greetings from Juffair Gate Hotel !!! we are glad you hear that your stay was good and it was worthy , Regards Arvind

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Bed sheet was not clean. Not enough towels. Spa timing is not suitable. Car parking (p2) miserable, do full of wooden workshop. Not enough parking lot.
Stayed 1 night in Jan 2020
Response from FOM on 29 Feb 2020
Dear Valued Guest , Greetings from Juffair Gate Hotel !!! Thank you for taking a time to write a review , we extremely apologizes that our service not match with your expectation, but now we have really improve our services , many things has been change , i hope you will give us another chance to welcome you again . Regards Arvind FOM

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
The overall stay was ok. The room was a bit on the small side, personal opinion.
Stayed 2 nights in Dec 2019
Response from FOM on 29 Feb 2020
Dear Mr. Antonio , Greetings from Juffair gate Hotel !!! Thank you for staying with us and taking a time telling to improved in service , we would like to informed you that our management has done many changes in the room , hope to serve you again . Regards Arvind

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great Hotel!
I stayed here with 3 other friends and had a great time. It is a great price and very local to several bars in Juffair. There is also a small nightclub next door. We will definitely be staying agaon
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All property smells terribly to cigarette. Even though I requested non smoking room they gave smoking room. It is not at hotel for families.
Stayed 2 nights in Sep 2019

10/10 Excellent

Javed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with juffair Gate Hotel
Room was small, cleaning, service all good also friendly customer support, overall it's good. Wifi also good
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always its a nice place to be in. spa needs some upgrades.
Stayed 1 night in Jul 2019

6/10 Okay

BM, Dubai

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
The place is old and needs an urgent refurbish. Rooms were smelly, AC not easy to adhjust, and in general they focus on their bars and clubs instead of the rooms and guests.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice but the area offers nothing for tourists. There is a small mall a few blocks away, but nothing else.
Stayed 1 night in Jan 2019

2/10 Terrible

George

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
The toilet lid was broken and they kinda fixed it but not really. Stepped on a nail in my room 5 minutes into arriving. There were two shower heads the sprayer was ok but not great the rain one over head one was broken. The internet WiFi was so bad I could not text anyone. Honestly this hotel is poorly run by an agency looking at quantity over quality and repeat customer base.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
The room was very small, and needed some repair in the shower.
Stayed 2 nights in Nov 2018

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
This the worst hotel I've ever visited. Staff are really rude and never helpful.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
I stayed at this hotel many times before and the quality has fallen. The room was much smaller than what I had stayed in before. They made excuses about why I couldn't get a better room. Then, they tried to double charge me even though I had paid online. I will never stay here again.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room is small but overall the hotel is clean and friendly staff.
Stayed 1 night in Jul 2017

10/10 Excellent

DeAndrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Christopher , G

Disliked: Cleanliness, property conditions & facilities, room comfort
Beware 11th floor!
Pretty much had a miserable time from start to end. They put me in a room with the name plate of disabled on the 11th floor. Staff was OK but room was terrible. Room smelled of urine. Bed was really uncomfortable. Felt like sleeping on cement. Bathroom I later figured out was the cause the smell when I turn on the shower head and the bathroom floor completely filled up... no bathtub.

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Juffair recomendation
Best value in juffair. Newly renovated, steps from everything. Free breakfast and wifi. And impossible to beat the price for the money.

10/10 Excellent

T, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Excellent staff! Very kind and helpful! Even kept the breakfast buffet open past closing to accommodate me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
we enjoyed in this hotel it is wise to clean would like to break fast

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 2 days. The staff was very nice and bent over backwards to assist in all request. the lounge was quite with a friendly staff also. the only downfall was the menu for room service however the in room breakfast was good.

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Solid / basic room ... very reasonably priced and close to a bunch of restaurants. My only complaint is there were only two cheap towels in the bathroom, one bath and one medium, but otherwise a decent place for someone on a budget.

6/10 Okay

Abdulrahman, Saudi Arabia al-Jouf

Liked: Cleanliness, staff & service, room comfort
Normal hotel.
The hotel is good or very good. The resptionits were very cold in reiceiving me. The breakfast buffet was included but not good at all. I won't stay in it again I will choose Al saif area.

2/10 Terrible

ali, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
This place is a joke. We showed up with our reservation and they couldn't find it for some reason even though I had the reservation number and e-mail showing the confirmation. So they asked us to sit for around 20 minutes until they sorted it out. I asked if we can have some water while we wait and the rude receptionist, without even make eye contact simply points and says "the restaurant is over there..." We finally got our room keys and went up to our room. The whole place stunk like ammonia. I'm not sure what they are trying to clean or cover up. The room was small and the bed felt like it was made of cement. I asked for an iron and it never came. Never staying at this filthy place again. Dirty, rude staff, no customer service, and honestly it is overpriced for what it is.

8/10 Good

Franklin M, Houston, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value for the money
I frequently stay at the Al Murooj when I go to Bahrain. The staff are friendly, the rooms are comfortable though the bathroom towels are could be better. That's my biggest issue, they only provide 2 thin towels

8/10 Good

Francis, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
solid performance..
I've stayed here a few times. Does what it says on the tin..modern, new, good breakfast..good taxi service to airport, could improve on wifi..and the noise from the nightclub..(moved me a few times )..which every hotel seems to have. nice staff but communication often difficult (patchy english)