Title: Hotel Sanotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sanotel Hotel in Bad Gastein with full-service spa and 24-hour fitness centre ![Sauna, hot tub, body treatments, aromatherapy, facials, reflexology](https://images.trvl-media.com/lodging/2000000/1510000/1506200/1506173/66b9fd9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, body treatments, aromatherapy, facials, reflexology](https://images.trvl-media.com/lodging/2000000/1510000/1506200/1506173/2443d33a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine](https://images.trvl-media.com/lodging/2000000/1510000/1506200/1506173/29781cd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1510000/1506200/1506173/2c730ff8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1510000/1506200/1506173/4b1fd21e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Sanotel, nestled in the mountains, offers scenic views and relaxation. Enjoy the onsite spa, garden walks, or dine at Wasserfall restaurant. The property includes laundry facilities, multilingual staff, and free in-room WiFi for a comfortable stay. 7.6 Good ## Popular amenities - Gym - Bar - Breakfast available - Spa - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1506173&PinnedHotelID=1506173&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1506173&PinnedHotelID=1506173&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1506173&PinnedHotelID=1506173&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1506173&PinnedHotelID=1506173&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1506173&PinnedHotelID=1506173&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1506173&PinnedHotelID=1506173&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1506173&PinnedHotelID=1506173&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1506173&PinnedHotelID=1506173&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/2000000/1510000/1506200/1506173/ffa1bc9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Bathtub, Mountain View (Graukogl) ### Highlights Soundproofed Connecting rooms available Free cots/infant beds TV Hypo-allergenic bedding Bathrobes Hairdryer Private bathroom - 291 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Double Room (Wasserfall) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/2000000/1510000/1506200/1506173/f6b7ff45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Wasserfall) ### Highlights Soundproofed Connecting rooms available Free cots/infant beds TV Hypo-allergenic bedding Bathrobes Hairdryer Private bathroom - 301 sq ft - Water view - Sleeps 3 - 1 Double Bed ### Family Apartment, Balcony (Zirbenzauber) ### Highlights Balcony Soundproofed Connecting rooms available Free cots/infant beds TV Hypo-allergenic bedding Bathrobes Hairdryer - 646 sq ft - Mountain view - Sleeps 6 - 1 Double Bed and 1 Double Sofa Bed ![Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/2000000/1510000/1506200/1506173/56c7c505.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee) ### Highlights Soundproofed Connecting rooms available Free cots/infant beds Kitchenette TV Hypo-allergenic bedding Bathrobes Hairdryer - 430 sq ft - Mountain view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### Comfort Apartment, 2 Bedrooms, Kitchenette, Annex Building (Silberpfennig, excl. 75€ cleaning fee) ### Highlights Soundproofed Connecting rooms available Free cots/infant beds Kitchenette TV Hypo-allergenic bedding 2 bedrooms Bathrobes - 731 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBad-Gastein-Hotels-Hotel-Sanotel.h1506173.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBad-Gastein-Hotels-Hotel-Sanotel.h1506173.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.11569%2C13.13707&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_L4hN2vtEtFaUmTA2u9HhnvvYi0=) Conrad-Strochner-Straße 2, Bad Gastein, Salzburg, 5640 #### What's nearby - Gastein Vapor Bath - 2 min walk - 0.1 miles - Bad Gastein Waterfall - 5 min walk - 0.3 miles - Felsentherme Spa - 8 min walk - 0.5 miles - Stubnerkogel Cable Car - 8 min walk - 0.5 miles - Stubnerkogelbahn 1 - 10 min walk - 0.5 miles #### Getting around - Bad Gastein Station - 11 min walk - Salzburg (SZG-W.A. Mozart) - 84 min drive #### Restaurants - ‪Good Gastein Pizza | Pasta | Bar - ‬4 min walk - ‪Kraftwerk - ‬4 min walk - ‪Straubinger Café & Bar - ‬3 min walk - ‪Jägerhäusl - ‬6 min walk - ‪Lutter & Wegner - ‬9 min walk ## About this property ### Hotel Sanotel Hotel in the mountains You can look forward to a terrace, a garden and a library at Hotel Sanotel. Indulge in a facial, a body treatment and reflexology at the on-site spa. The on-site restaurant, Wasserfall, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar. You'll also find perks such as: - An indoor pool - Breakfast (surcharge), bike hire and babysitting (surcharge) - Concierge services, multilingual staff and a lift - A TV in reception, tour/ticket information and meeting rooms Room features All 73 rooms include comforts such as bathrobes, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with baths or showers and free toiletries - TVs with premium channels ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/67000000/66940000/66931600/66931600/f361147d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Das Schider Aparthotel Bad Gastein Bad Gastein - Spa - Free WiFi - Breakfast available - Bar 10 Exceptional 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=66931600&PinnedHotelID=66931600&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/20000000/19230000/19222900/19222883/f647a3d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenpension Gastein Bad Gastein - Pet-friendly - Parking included - Free WiFi - Breakfast available 9.2 Wonderful 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=19222883&PinnedHotelID=19222883&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9210000/9202500/9202421/17d55f8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ski Lodge Reineke Bad Gastein - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=9202421&PinnedHotelID=9202421&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/4000000/3940000/3930100/3930082/3e83ab3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Euro Youth Hotel & Krone Bad Gastein - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.4 Very good 184 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=3930082&PinnedHotelID=3930082&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking for EUR 12 per day; reservations required; discounts available - Airport shuttle on request - Ski shuttle nearby ### Food and drink - Daily breakfast available for a fee - A bar/lounge - A restaurant ### Restaurants on site - Wasserfall ### Things to do - 24-hour gym - Bicycle rentals - Bicycle storage - Full-service spa - Indoor pool - Library - Sauna - Ski storage - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room cot - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Aromatherapy - Facials - Hot tub - Manicures/pedicures - Massage - Reflexology - Sauna ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Lift ### More - 2 buildings - 8 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reusable cups - Reusable tableware ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - TV with premium cable/satellite channels ### Food and drink - Minibar ### More - Bulk dispensers for toiletries - Connecting rooms available - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Guests planning to arrive after 10 PM should ring the bell upon arrival to request check-in assistance. Guests booking the Standard Apartment, Kitchenette, City View (Kreuzkogel) and Comfort Apartment, 2 Bedrooms, Kitchenette (Silberpfennig) should note that services from the hotel area are not included. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age. - Tourism fee: EUR 4.00 per person, per night - Cleaning fee: EUR 75 per accommodation, per stay, (varies per unit) A tourism fee is imposed by the city and collected at the property. The fee is EUR 1.1 for the first bedroom per night, and increases by EUR 1.1 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 12 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Sanotel Sanotel Bad Gastein Sanotel Hotel Sanotel Hotel Bad Gastein Sanotel Bad Gastein & Residenz Hotel Bad Gastein Hotel Sanotel Hotel Hotel Sanotel Bad Gastein Hotel Sanotel Hotel Sanotel Bad Gastein Hotel Sanotel Hotel Bad Gastein ## Frequently asked questions ### Does Hotel Sanotel have a pool? > Yes, this property has an indoor pool. ### Is Hotel Sanotel pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Sanotel? > Check-in start time: 3 PM; check-in end time: 9 PM. ### What time is check-out at Hotel Sanotel? > Checkout is at 11 AM. ### Where is Hotel Sanotel located? > Situated in the mountains, this spa hotel is steps away from Gastein Ski Resort and Gastein Vapor Bath. Nikolauskirche and Bad Gastein Waterfall are also within 10 minutes. Bad Gastein Station is 11 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Sanotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 29 6 - Okay 23 4 - Poor 4 2 - Terrible 2 ### 7.6/10 Cleanliness ### 7.4/10 Staff & service ### 4.8/10 Amenities ### 7.0/10 Property conditions & facilities ### 8/10 Good #### Andrea 8 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Andrea Stayed 4 nights in Mar 2020 ### 8/10 Good #### Ole 22 Feb 2020 Liked: Staff & service Helt greit hotell med halvpensjon. Prøvde ikke spa avdelingen da vi prioriterte afterski. Litt langt å gå til skiheisen men skibussen hentet oss utenfor hotellet. ##### Ole Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 19 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Die Unterkunft befindet sich in eiern Abrißgegend, daneben Ruinen. Ein separates Haus (Residenz) ist über einen längeren Weg von dem Hotel erreichbar. Dort gibt es keine weiteren Einrichtungen. Die Wellnesseinrichtungen sind massiv in die Jahre gekommen. Es gibt keinen Reinigungsservice im Schwimmbad als auch im Zimmer. ##### Verified traveller Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### Kenneth 27 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kenneth Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Verified traveller 8 Jan 2020 Disliked: Cleanliness, staff & service Das Personal war sehr unfreundlich und die Mängel wurden nicht behoben. Wellnessbereich war kalt. Das Positive an der Unterkunft war die Appartements ##### Verified traveller Stayed 7 nights in Dec 2019 ### 6/10 Okay #### Jörg, Darmstadt 5 Jan 2020 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Die Sauberkeit und Lage waren leider die einzigen positiven Eindrücke. Die Einrichtung ist schon sehr alt, die Betten bretthart und die Decken leider viel zu warm für das viel zu Warm beheizte Hotel. ##### Jörg Stayed 7 nights in Dec 2019 ### 10/10 Excellent #### MARINA 4 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MARINA Stayed 9 nights in Dec 2019 ### 4/10 Poor #### Bjarne 7 Aug 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Kan IKKE anbefales Personalet er flinke nok og hjælpsomme, især ham med hestehalen. Det er bare ikke nok. Hotellet er meget gammeldags og kedeligt indrettet, sengene er dårlige, maden er elendig, fitnessrummet er dårligt, der er ingen terrasse at sætte sig ud på i godt vejr, ej heller altaner på værelserne. Det er dog hyggeligt med vandfaldet lige uden for døren, men det er kun de mest heldige i restauranten, der kan nyde udsigten til vandfaldet. Pladserne skifter ikke løbende. Der stod bjergudsigt i beskrivelsen, vi kiggede lige ind i muren på kirken på modsatte side eller op ad en bakke ##### Bjarne Stayed 7 nights in Jul 2019 ### 10/10 Excellent #### sven 12 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### sven Stayed 3 nights in Jul 2019 ### 8/10 Good #### Verified traveller 19 Mar 2019 Liked: Cleanliness, staff & service, amenities Het vriendelijke personeel was heel gastvrij en hadden tijd voor een praatje ##### Verified traveller Stayed 4 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 16 Mar 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Thomas 3 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Charmerende hotel med god service Vi havde et dejligt ophold op Sanotel. Værelserne var af ældre dato, men meget store og rummelige. Rengøring var god. Halvpension var god. Wellness m. sauna og tyrkisk bad var godt, men boblebadet og poolen var ikke så varmt. Hotellet ligger ca. 15 min. gang fra centrum, og når man går fra hotellet til centrum er det meget stejlt. Jeg ville helt sikkert bo der igen. ##### Thomas Stayed 6 nights in Feb 2019 ### 6/10 Okay #### Verified traveller 24 Feb 2019 #### Familj på skidåkning Vi hade en lägenhet som var OK i storlek men sliten. Daglig städning var bara tömma soptunnor, inget mer även om det stod på bokning. Vi hade inte förbokat frukost och när vi kom fram var det full. Det var dock lätt at fixa själv i lägenheten. Personal i restaurangen var supertrevligt, i receptionen var det blandat. Skulle inte åka tillbaka... ##### Verified traveller Stayed 7 nights in Feb 2019 ### 8/10 Good #### Jan 17 Feb 2019 Liked: Cleanliness, room comfort #### Sanotel Bad Gastein Alt i alt en nogenlunde fornuftig positiv oplevelse. 1/2 pension som buffet både morgen og aften med salatbar flere kødretter samt vegansk. Vi fik værelser på 4 sal (elevator :-)) med udsigt og altan direkte til det maleriske vandfald. Fine store værelser i gedign østrisk stil. Fin rengøring og høfligt personale. Eneste anke var at der stort set ikke var noget vandtryk i bruseren / badekar. Lidt slidt reception og manglende bar og opholdsområde til efter ski hygge. Ved check out aftenen før afrejse, måtte jeg betale for hele opholdet (ca. 3000 Euro) selvom jeg insisterede på at de allerede havde trukket over 10.000 Dkr., mere end 1 måned tidligere. Chefen var skråsikker og ville have fuld betaling. Så betalte i første omgang. Efterfølgende samme aften lykkedes det mig at logge på den lidt sløje wifi og gennemgå min bank. Jeg medbragte min pc så hun/chefen kunne se deres egne oplysninger i min bank og den betaling der havde fundet sted. Hun fandt hårdt presset en betaling frem 5 uger tidligere og måtte refundere mig penge med det samme. jeg kan simpelt hen ikke forstå hvordan det kan forekomme når man booker gennem Hotels.com. Sløjt sløjt. ##### Jan Stayed 7 nights in Feb 2019 ### 8/10 Good #### Jens 17 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dejligt med pool og boblebad Søde medarbejdere. Skibus holder lige foran døren. Perfekt. ##### Jens Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Timo 15 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Timo Stayed 5 nights in Feb 2019 ### 6/10 Okay #### Magnus 4 Feb 2019 Liked: Staff & service Disliked: Cleanliness ##### Magnus Stayed 4 nights in Jan 2019 ### 4/10 Poor #### Rune Morten 7 Jan 2019 Disliked: Cleanliness, staff & service, room comfort #### Anbefales ikke. Her var det litt å ta tak i. Hotellet ligger bra til. Men er det et hotel eller er det leiligheter som leies ut. Det var noe vi lurte på. Årsaken til at vi lurte på det var at det sto i vår booking om at det var daglig renhold. Noe som ikke stemte, da vi hadde en leilighet/ residens som de så fint kalte det. Vi skulle være der i 1 uke. Etter nesten at hele uka hadde gått. Så hadde vi ikke fått noen nye hånduker og rommet var ikke rengjort. Noe vi tok opp med resepsjon. Og de sa at det ikke var daglig renhold og at vi ikke hadde daglig renhold. Noe som ettertrykkelig står på vår reservasjon. Vi burde ha kommet ned i resepsjonen og spurt etter håndduker fikk vi beskjed om. Når vi da spurte om de kunne bytte håndklær så skulle de gjøre det. Noe de selvsagt ikke gjorde. Vi orket ikke på nytt å gå å klage i resepsjonen. Men brukte de gamle håndklærne. Vi spurte også om man kunne regulere varmen på rommet på grunn av at det var veldig varmt der. Men da fikk vi beskjed om å sette opp vinduene. De sto oppe hele uken på grunn av at man ikke kunne regulere den. Bruker normalt ikke å klage slik, men her var det skikkelig dårlig. Vi lå ikke i selve bygningen men i en bygning rett opp i en bakke over en vei. Ca 20 meter fra selve bygget. Wifi fungerte ikke. ##### Rune Morten Stayed 7 nights in Dec 2018 ### 6/10 Okay #### Verified traveller 6 Jan 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Allt bra förutom personalen i receptionen. Väldigt stort och rent hotell dock var det nästan alltid sura miner i receptionen. All annan personal var mycket trevlig. ##### Verified traveller Stayed 7 nights in Dec 2018 ### 10/10 Excellent #### David 3 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dejligt sted, vi kommer tilbage. Meget fint og stor lejlighed. Bus stop foran hotel,og efter 5 stop var vi på ski pisten i Bad Gastein. Det var meget nemt da vi har haft også vores 2 børn med. View fra vores lejlighed. ##### David Stayed 6 nights in Dec 2018 ### 6/10 Okay #### matti 2 Aug 2018 kesä kuumalla ilmastoinnin puute iso miinus,suihkukaappi myös pieni,sijainti ok ##### matti Stayed 4 nights in Jul 2018 ### 10/10 Excellent #### snowman, Göteborg 15 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fint hotell med bra läge Rymliga rum för en Familj på fem personer. Fantastisk utsikt och trevlig personal. Fräscha badrum. Spa avdelningen var fin och perfekt för att återhämta sig efter dagar med vandring. ##### snowman Stayed 5 nights in Jul 2018 ### 6/10 Okay #### LEE 22 Feb 2018 Disliked: Cleanliness, staff & service ##### LEE ### 10/10 Excellent #### Tino 11 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ruhiges Hotel mit sehr gutem Service gutes Hotel, sehr ruhig, etwas abseits des Ortskerns, ideal für Familien, sehr guter Service ##### Tino Stayed 6 nights in Feb 2018 ### 2/10 Terrible #### Verified traveller 15 Jan 2018 Disliked: Staff & service, room comfort #### Unprofesisonell Heizung ließ sich nicht regulieren. Im ersten Zimmer war es ca. 35 Grad und der Labello meiner Tochter ist im Bad geschmolzen. Daraufhin haben wir das Zimmer gewechselt, das nächste Zimmer war allerdings eiskalt und wir mussten nahe der Heizung sitzen, um nicht zu frieren. Am nächsten Tag standen plötzlich andere Gäste in unserem Zimmer, da die Rezeption das Zimmer doppelt vergeben hatten. Als Krönung wurde dann die Rechnungsbetrag zweimal belastet, einmal über ein Buchungportal, dann noch einmal im Hotel, da das Personal keinen Überblick hatte. Alle Mitarbeiter, obwohl freundlich, machten einen heillos überforderten eindruck. ##### Verified traveller Stayed 4 nights in Dec 2017 ## Expedia's Latest Trends ### Hotels > [Rosewood Schloss Fuschl](https://www.expedia.co.uk/Hof-Bei-Salzburg-Hotels-Schloss-Fuschl.h583026.Hotel-Information) > > [Natur & Spa Hotel Lärchenhof](https://www.expedia.co.uk/Innsbruck-Hotels-Natur-Spa-Hotel-Larchenhof.h1202428.Hotel-Information) > > [Moxy Vienna Airport](https://www.expedia.co.uk/Vienna-Hotels-Moxy-Vienna-Airport.h17228233.Hotel-Information) > > [Contiki Haus Schöneck](https://www.expedia.co.uk/Kitzbuehel-Hotels-Contiki-Gasthof.h54069320.Hotel-Information) > > [Aqua Dome](https://www.expedia.co.uk/Imst-Hotels-AQUA-DOME-Tirol-Therme-Langenfeld.h5182615.Hotel-Information) > > [Hotel Kaiserhof Kitzbuehel](https://www.expedia.co.uk/Kitzbuehel-Hotels-Hotel-Kaiserhof-Kitzbuehel.h1353847.Hotel-Information) > > [Das Kaltschmid](https://www.expedia.co.uk/Innsbruck-Hotels-Das-Kaltschmid.h7740651.Hotel-Information) > > [Hotel Zum Hirschen](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Zum-Hirschen.h2923726.Hotel-Information) > > [Hotel Schloss Lebenberg](https://www.expedia.co.uk/Kitzbuehel-Hotels-Lebenberg-Schlosshotel-Kitzbuhel.h2348268.Hotel-Information) > > [LOISIUM Wine & Spa Hotel Langenlois](https://www.expedia.co.uk/Langenlois-Hotels-LOISIUM-Wine-Spa-Hotel-Langenlois.h1571737.Hotel-Information) > > [ElisabethHotel Premium Private Retreat](https://www.expedia.co.uk/Schwaz-Hotels-ElisabethHotel-Premium-Private-Retreat.h10253258.Hotel-Information) > > [Hotel Salzburgerhof](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Salzburgerhof.h4531322.Hotel-Information) > > [Steigenberger Hotel & Spa Krems](https://www.expedia.co.uk/Krems-An-Der-Donau-Hotels-Steigenberger-Hotel-Spa-Krems.h1335639.Hotel-Information) > > [Hotel Park](https://www.expedia.co.uk/Kitzbuehel-Hotels-Hotel-Park.h1157222.Hotel-Information) > > [Hotel Neue Post](https://www.expedia.co.uk/Schwaz-Hotels-Hotel-Neue-Post.h4663289.Hotel-Information) > > [Hotel Berner Zell am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Berner-Zell-Am-See.h1772102.Hotel-Information) > > [Grand Hotel Zell Am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Grand-Hotel-Zell-Am-See.h1738601.Hotel-Information) > > [Hotel Sonnschein](https://www.expedia.co.uk/Kufstein-Hotels-Harmony-Hotel-Sonnschein.h1229642.Hotel-Information) > > [Romantik Hotel Zell am See](https://www.expedia.co.uk/Zell-Am-See-Hotels-Romantik-Hotel-Zell-Am-See.h446093.Hotel-Information) > > [Sport & Spa Hotel Strass](https://www.expedia.co.uk/Schwaz-Hotels-Sport-Spa-Hotel-Strass.h9774698.Hotel-Information) > > [NH Vienna Airport Conference Center](https://www.expedia.co.uk/Vienna-Hotels-NH-Vienna-Airport-Conference-Center.h661877.Hotel-Information) > > [Hotel Rainers21](https://www.expedia.co.uk/Brunn-Am-Gebirge-Hotels-Hotel-Rainers21.h29292717.Hotel-Information) > > [harry’s home Hart bei Graz hotel & apartments](https://www.expedia.co.uk/Hart-Bei-Graz-Hotels-Harrys-Home-Hotel-Graz.h1772096.Hotel-Information) > > [Sporthotel St. Anton](https://www.expedia.co.uk/Landeck-Hotels-Sporthotel-St-Anton.h9732625.Hotel-Information) > > [Neuhaus Zillertal Resort](https://www.expedia.co.uk/Schwaz-Hotels-Alpendomizil-Neuhaus.h33626974.Hotel-Information) > > [Gartenhotel Daxer](https://www.expedia.co.uk/Zell-Am-See-Hotels-Gartenhotel-Daxer.h12591197.Hotel-Information) > > [DAS EDELWEISS - Salzburg Mountain Resort](https://www.expedia.co.uk/Grossarl-Hotels-DAS-EDELWEISS-Salzburg-Mountain-Resort.h15451813.Hotel-Information) > > [Almhof Family Resort & SPA](https://www.expedia.co.uk/Schwaz-Hotels-Almhof-Family-Resort-SPA.h57484394.Hotel-Information) > > [Hotel Tirolerhof](https://www.expedia.co.uk/Zell-Am-See-Hotels-Hotel-Tirolerhof.h9307414.Hotel-Information) > > [Sporthotel Austria](https://www.expedia.co.uk/Kitzbuehel-Hotels-Sporthotel-Austria.h2814336.Hotel-Information)