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Reviews

4.3 / 5Excellent
36 reviews

Amenities

  • Free WiFi
  • Free parking
  • Pet Friendly
  • Restaurant

Map

What's nearby

  • Popular Location
    Graukogel Cable Car
    4 min walk
  • Popular Location
    Gastein Vapor Bath
    8 min walk
  • Popular Location
    Bad Gastein Waterfall
    9 min walk

Choose dates to view prices

Book online or call:

020 3564 4853
  • Standard Double Room, Balcony, View

    Room Amenities

    • Valley view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Single Room, Balcony, View

    Room Amenities

    • Valley view
    • Sleeps 1
    • 1 Single Bed
    More details

About this area

Bad Gastein

Located in Bad Gastein, Hotel Helenenburg is near a train station. Graukogel Cable Car and Stubnerkogel Cable Car are local landmarks, and the area's natural beauty can be seen at Bad Gastein Waterfall and Gastein Vapor Bath.

Visit our Bad Gastein travel guide
Popular Location

What's nearby

  • Graukogel Cable Car - 4 min walk
  • Gastein Vapor Bath - 8 min walk
  • Bad Gastein Waterfall - 9 min walk
  • Felsentherme Spa - 16 min walk
  • Stubnerkogelbahn 1 - 18 min walk

Getting around

  • Bad Gastein Station - 16 min walk
  • Salzburg (SZG-W.A. Mozart) - 79 min drive

About this property

Hotel Helenenburg

3-star golf hotel, walk to Gastein Ski Resort
Along with a golf course, this smoke-free hotel has ski-in/ski-out access and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and dry cleaning are on-site. All 40 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Other amenities available to guests include room service, hairdryers and safes.
Hotel Helenenburg offers 40 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels.
Rooms have partially open bathrooms. Bathrooms include a bath and shower. This Bad Gastein hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include Golf course, ski-in/ski-out access and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)
Local area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee
1 restaurant
1 bar
Room service available

Things to do

24-hour fitness centre
Bike hire
Golf course
Playground

Family friendly

Dry-cleaning service
Laundry facilities
Playground
Supervised childcare/activities (surcharge)

Conveniences

Free newspapers in reception
Front-desk safe
Library

Guest services

Dry-cleaning service
Laundry facilities
Luggage storage
Ski-in/ski-out access
Ski storage
Tour/ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Terrace

More

Smoke-free property

Room amenities

Bedroom

Hypo-allergenic bedding

Bathroom

Bathroom (partially open)
bathtub or shower
Hairdryer

Entertainment

flat-screen TV
satellite channels

Outdoor space

Balcony

More

Phone
Safe

Policies

Check-in

Check-in between 3 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

  • Pets are allowed for an extra charge of EUR 10, per pet, per day, plus a deposit of EUR 10 per day.
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 March, EUR 2.70 per person, per night
  • A tax is imposed by the city: From 1 April - 30 June, EUR 2.20 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, EUR 2.70 per person, per night
  • A tax is imposed by the city: From 1 October - 30 November, EUR 2.20 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Hotel Helenenburg Bad Gastein
  • Hotel Helenenburg
  • Helenenburg Bad Gastein
  • Helenenburg
  • Hotel Helenenburg Hotel
  • Hotel Helenenburg Bad Gastein
  • Hotel Helenenburg Hotel Bad Gastein
4.3

Excellent

5 - Excellent
14
4 - Good
20
3 - Okay
1
2 - Mediocre
1
1 - Poor
0
4.6
Cleanliness
4.6
Service and Staff
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

We enjoyed staying in this quiet hotel with wonderful views and hospitable staff.

Stayed 1 night in Aug 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful place with a beyond wonderful staff. They even include a city pass with your room that gets you discounts throughout the area. The complimentary breakfast is delicious and offers a wide variety. Absolutely wonderful and for a great cost

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful gem

It was fabulous! The customer service from the front desk clerk and the restaurant staff was personal, friendly and professional. It was a very welcoming hotel with very spacious rooms and balconies. The three course dinner was cheap and delicious! We were not able to stay for breakfast on the morning we checked out so the staff prepared lunch kits for each of us for the next day.

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otrolig utsikt

Fantastisk utsikt!! Enkelt inrett men fräscht rum. God frukost med mycket att välja på.

Stayed 2 nights in Jun 2019

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