Backside Express Lift

Pros: i liked the different pool options, 2 outdoor pools, one indoor and a jacuzzi. The scenery was beautiful and i liked the arcade and full kitchen. The shower was also unique due to the double shower heads. Staff was helpful! Cons: Parking garage was difficult, limited space to maneuver while parking. Only one tiny trash bin in toilet/bathroom, No trash bin in bedroom. No sitting chair in the bedroom, i had to take a chair from the dining room. One pool said it was heated, but it wasn't, it was a very cold pool. No Complimentary coffee

You need to put English tea in rooms and not just coffee

Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less.