Ba Na Hills

Great location, clean, right across the beach, staff is amazing and always eager to help.

The hotel and room were very clean, and the staff were generally helpful. However, it seems that not all staff fully understand what “gluten-free” means. I became unwell after being told that the vegetarian quiche was gluten-free, only to later discover that it was not. There are limited gluten-free options available, mainly pho and some gluten-free cakes and bread. Additionally, there was little attention to the risk of cross-contamination, with gluten-free items placed alongside regular food and no separate tongs provided. I continued to feel unwell until I specifically requested that my bread be prepared and heated separately in the kitchen. While the hotel itself is well maintained, it felt overpriced for a five-star property, as there was nothing particularly special about the experience to justify the cost.

We had such a lovely stay at Da Nang Mikazuki Resort and would absolutely recommend it, especially for families travelling with kids. Even before we arrived, Ms. Vy from concierge was already assisting us with everything, she went above and beyond throughout our stay. She was always quick to respond, so warm and thoughtful, and constantly made sure we were comfortable. All the staff were friendly and attentive, which made the whole experience feel easy and relaxed. We stayed in the Executive Suite - it was spacious, clean, and very well equipped. What really stood out was how family-friendly the resort is. They had baby items ready in our room, including a baby bath, kids toilet seat, and other essentials, which made settling in so easy. The water park was a huge highlight for our family. Our daughters absolutely loved it and could’ve spent the entire trip there. The buffet breakfast was also fantastic, so much variety, with plenty of authentic Vietnamese dishes. The selection changed daily, and everything we tried was delicious. The resort itself is beautifully maintained and has a very welcoming feel. If you’re heading to Da Nang with young kids, this is definitely a place to consider. We’d happily stay here again.