BMG Mall

This property is basic and in a bad area. Indoors it is adequate but with some safety issues such as wet tiled floors with no safety signage and equipment left on stairs. Breakfast is very basic but suffice. The staff are all very attentive with the exception of Amar the concierge manager who markets tours aggressively. All I can say about him is to get anything offered in writing and please read the small print. Two examples ( a guided tour of Delhi, with no guide and only a driver that spoke very little English) and ( a tour to Amritsar booked in a lower class of Indian railway, a tour guide only booked to do half the tour we expected and then not paid until a threat from that guide to not continue). As disappointing as Amar was, our guide Anil Sharma of (feelmycitytours, WhatsApp +919780234705) came to our rescue to help rebook train tickets and the other half of the tour. If you are planning a tour of Amritsar and Wagah border I would contact him directly. Thanks Anil.

Have stayed here on a few occasions and would pick this hotel every time I need to stay in this area. The rooms are serviced each day if needed, the staff are both friendly and helpful and will go out of their way to help if they can. The rooms are spacious and well equipped and I found no problems.

Beautiful property, an oasis of calm in a hectic city. Excellent spa - I had a wonderful massage with Sree - and the breakfast was wonderful.