Search Hotels Near BB&T Arena, Newport

"The lobby is gorgeous, including the front desk, bar and breakfast area, view of the Ohio River is perfect. however the room was stinky and no amount of freshener or AC could improve the smell. it smelled of cat urine, unfortunately and mildew from the bathroom. the lobby smelled great, so I was hopeful. decent sized pool, minimal towels available, difficult to get TP, etc. "

"Everything was excellent! The staff was so helpful and friendly. The room had an amazing view of the Ohio River and The Great American Ballpark! Everything was exceptionally clean. The pool was great. "

"Breakfast was great, the staff was friendly. "

"It was absolutely horrible. I have pictures of how nasty the place is. First off as soon as you walk in nobody at the front desk to help you second the smell of dirty carpet was overwhelming. We finally get to the room. The room was clean but everything was torn up. The mirror film was falling apart the showerhead had scum the shower to turn on and off the water didn’t work. I couldn’t tell if it was going too hot or cold because it was just spined. There was nowhere to place the blow dryer. It was on the floor. There was no extra toilet paper. The sheets had holes. This is NOT a Westin "

"The room was okay for an overnight stay. I wouldn't want to stay more than one night this hotel. It looks like it needs to be badly upgraded. The staff was superb during check in and check out. However, the carpet didn't feel very clean. The balcony was a nice touch to the room, however it just felt so old. The bathroom didn't look clean upon arrival. However there was more than enough face cloths and towels for the 3 of us that occupied the room."

"Spacious room, hotel room was quite, breakfast was reasonable ( tummies were full), staff was polite and professional from desk staff to cleaning staff."

"We asked for extra blankets and a pillow and they never came. We called the front desk three times and they kept saying they were “on their way.” "

"Great’"

"Good location "