Azkoaga Holidays from £270

Lovely Hotel in central location. Staff all very professional and super helpful. Most reviews mention the excellent breakfast with good reason, sets you up for the day. Tip for travelling around Bilbao : Buy the travel card "Barik". Google it to see where to get it and how it works, will save you lots of cash using Bilbao's excellent public transport system

Despite the very weird layout (you need to go up to the second floor to get back down to the first). There isn’t really any staff. Cleaners yes and someone sits at the desk for a few hours. It’s one of those annoying techie hotels where you do most of the work and check yourself in. This was annoying but not as bad as the sound insulation. We had the displeasure of listening to our upstairs neighbour flush their toilet and have a shower. It sounded like the water was coming into the room. Sound from outside the room from both neighbours and the hallway was crazy loud. The cotton bag the hairdryer came in was covered in black mould. There was also finger marks on the windowsill outside making it look like someone was trying to get in.

Excellent location. Basic room but very clean. Comfy bed. A good option at an affordable price, especially if you are going to be out sightseeing all day and just need somewhere to sleep.