Ayía Fotiá Holidays from £472

The toilet seat was broken, and we had to wait half a day for it to be fixed. The Wi-Fi was terrible, and we couldn’t get a 5G signal at all. The soundproofing in the room was awful. On our last night, a couple staying in the room above us were fighting and shouting, waking us up at 4 a.m. We informed the manager, but he was unable to resolve the situation. As a result, the noise, shouting, and arguing continued, and we weren’t able to fall back asleep. Since it was our check-out day, we asked if it was possible to extend our stay in the room. The manager said they could only extend it by one hour, which wasn’t helpful. In the end, our entire day before the flight was ruined because we were exhausted from the lack of sleep. A few more downsides: It takes more than an hour to get to Chania from the hotel, and the bus is usually overcrowded. There are no shops nearby. On the positive side, the area is very peaceful, the beach is within walking distance, and the food offers a good variety to suit different tastes. Other than that, it’s pretty much the same as any standard all-inclusive hotel.

The room was very clean & private and the pool and views were great.

Great property, nice location, short walk to local town with great restaurants, wonderful pool, amazing staff, just very uncomfortable bed 😔

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

We had an amazing stay at Paralos Venus Suites! The food was absolutely incredible, and Julian at the bar and Katerina were both amazing. They made our experience even more special with their kindness and great service. Our room was perfect, and I especially loved having YouTube Premium on the TV — such a nice touch! The property itself is beautiful, relaxing, and very well maintained. My only complaints were that there weren’t always enough cabanas around the pool, so on some days it was difficult to find somewhere to sit. I also wish the servers came down to the pool more frequently to take drink orders. One thing to know is that the property does not have a private beach. The beach is about a 7-minute walk away, and beach chairs with an umbrella are available to rent for €30. We also loved having a little corner store nearby, and the car rental place was super convenient and only about €40 for the day. Overall, we had a fantastic experience. The food was amazing, the staff were wonderful, and the property was beautiful. We would absolutely come back! ❤️