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Overview of Melia Atlántico - Isla Canela

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  • Double Grand Premium The Level

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Family Room (2 Adults 1 Kid)

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Resort view
    • Sleeps 3
    • 2 Single Beds and 1 Double Sofa Bed
    More details
  • Executive Junior Suite The Level

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Connected Family Room Sea View (4 Adt)

    Room amenities

    • 431 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 4 Single Beds
    More details
  • Family Room, Sea View (2 Adults 2 Kids)

    3.8/5 guest room rating

    Room amenities

    • 280 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More details
  • Room (Double Room Grand Premium)

    Room amenities

    • 280 sq ft
    • Sea view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Premium Double Room, Ocean View (The Level Lounge Access)

    Room amenities

    • 280 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Connected Family Room Lateral Sea View (4Ad)

    Room amenities

    • 431 sq ft
    • Partial sea view
    • Sleeps 4
    • 2 Double Beds OR 4 Single Beds
    More details
  • Connected Family Room Lateral Sea View (2Ad+2Chd)

    Room amenities

    • 431 sq ft
    • Partial sea view
    • Sleeps 4
    • 2 Double Beds OR 4 Single Beds
    More details
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 280 sq ft
    • Canal view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Family Room, Sea View (2 Adults 1 Kid)

    Room amenities

    • 280 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Single Beds and 1 Double Sofa Bed
    More details
  • Junior Suite Room

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Superior Room Sea View

    3.9/5 guest room rating

    Room amenities

    • 280 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Junior Suite Ocean View The Level

    Room amenities

    • 398 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Junior Suite (Deluxe)

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Room Sea View

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Family Room (2 AD + 2 KIDS)

    Room amenities

    • 248 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More details
  • Connected Family Room Sea View (2Ad+2Chd)

    Room amenities

    • 431 sq ft
    • Sea view
    • Sleeps 4
    • 4 Single Beds OR 2 Double Beds
    More details
4.2
Very good
Rating 5 - Excellent. 31 out of 75 reviews
5 - Excellent 41%
Rating 4 - Good. 34 out of 75 reviews
4 - Good 45%
Rating 3 - Okay. 6 out of 75 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 75 reviews
2 - Poor 5%
Rating 1 - Terrible. 0 out of 75 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Room comfort
Sad face IconDisliked: Staff & service
Could do so much better
Hotel had lots of potential but sadly not realised. At check-in they wanted the paper "voucher" which we did not have as it was booked while "in transit" but eventually they linked our e-mail confirmation to their system so that they could print it out - all a bit of a faff in 21st century. The room was pleasant with a limited sea view from the balcony. On the first day there was a bottle of water supplied for tea/coffee making but this was not replenished on the second day. A water mark left by a glass on the desk surface wasn't cleaned away, yet I was able to remove it with a tissue and some water! The food at the evening buffet was plentiful and choice was good but everything that should have been hot was lukewarm at best which detracted from the experience and the staff in the restaurant good benefit from some "charm schooling". Breakfast could have been very good but again eggs, omelettes, pancakes were cooked in batches and left to go cold - no wonder there is a microwave in the buffet area - it may have originally been for reheating baby food but sadly it was the only way to make the food palatable. A fire alarm went off one afternoon while we were there and when we reported to reception and asked if it was a drill the receptionist just smiled saying "I know the alarm is ringing!" We stayed in the low season and most other guests seemed to be on golfing breaks, but the hotel itself could do so much better as the facilities are there but service needs improving.
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very relaxed vibe and was perfectly positioned for the award winning beach
Stayed 5 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Great stay, loved the pools and excellent food. Would love to stay again
Stayed 2 nights in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Meliá Atlántico - Isla Canela
Amazing hotel and beautiful area. Food, service and value for money excellent.
Stayed 2 nights in Jun 2019

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