Awash Holidays from £553

It was fine and clean room good service

I really appreciated the friendliness and helpfulness of the hotel staff throughout my stay. The rooms were clean and well maintained. The food was quite good, although the only downside was the limited variety on the restaurant menu.

Well-trained and professional staff

Sky is an amazing hotel located in one of the best neighborhoods in Addis. It’s also an excellent option for red eye flights as it is located very close to the airport and provides free shuttle back and forth. I have stayed multiple times and every single time it has been an exceptional experience.

The hotel's prime location and clean rooms were definite highlights. Most staff members were friendly and welcoming. However, our experience was soured by a security guard's unnecessarily harsh behavior. When we attempted to take the elevator from the garage where our vehicle was parked, he became confrontational and insisted we use the main entrance. His tone was unprofessional, and the encounter felt strange and unwarranted. While the manager's apology and resolution were appreciated, the guard's behavior left a lasting impression. With some customer service training for staff, this hotel could easily elevate its game. For now, it's a solid "average" – a good location and decent amenities, but inconsistent service.