Premium Double Room, 1 Queen Bed, Partial Sea View (1 Queen- Ocean View) | View from room

Reviews of Hotel Catalina

3 out of 5
Hotel Catalina
129 Whittley Avenue, Avalon, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1002 reviews" "
Rating 8 - Good. 316 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far one of the cutest hotels on the island and the view was fantastic!
Stayed 2 nights in Apr 2024
Response from Thank you. on 1 May 2024
"Dear Jacob,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room had everything needed and the location is great.
Stayed 3 nights in Apr 2024
Response from THANK YOU on 29 Apr 2024
"Dear Elisabeth ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a really nice convenient location for a good view, and a very antique feel to old Catalina 😍
Stayed 2 nights in Apr 2024
Response from Jonar on 28 Apr 2024
Dear Jay,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cheapest. Small walk uphill to property, but not bad at all. I’m overweight, so if I don’t mind the walk up, then it’s not bad. Clean room, bathroom, place has HBO. No ice bucket, but got a small bag for ice. No elevator, and they have 3 floors. I’d definitely stay here again. I had no issues. There’s no A/C, but didn’t need in April
Stayed 2 nights in Apr 2024
Response from THANK YOU on 23 Apr 2024
"Dear Neal,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super clean place.
Stayed 1 night in Apr 2024
Response from THANK YOU on 23 Apr 2024
"Dear Pedro,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

4/10 Poor

Andrew

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I would describe it as a low-rated motel and my husband and I did not like staying here. It had a funky smell and everything was old and dated. There was a hole in the towel and the bathroom was not very pleasant. There were no toilet paper so we called for them to bring us a roll - an hour later we had to call them again for them to bring the TP.
Stayed 1 night in Apr 2024
Response from THANK YOU on 23 Apr 2024
"Dear Andrew ,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

8/10 Good

sarah

Stayed 2 nights in Mar 2024
Response from THANK YOU on 29 Apr 2024
"Dear Sarah,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Got the room for a good price so have it and extra star. The room was on the small side. It was clean and the staff was friendly during check in. The walls are thin and you could hear conversations from the adjoining rooms. There's is a nice balcony to enjoy with friends. The best thing about this hotel is it is close to the main Street and NOT far up the hill. I would stay here again if I need a no frills place to stay for a night.
Stayed 1 night in Apr 2024
Response from Omeo Suites Team on 10 Apr 2024
Dear Gordon,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Hotel Catalina by Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jonar on 10 Apr 2024
Dear Kaitlyn,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and views.
Stayed 2 nights in Mar 2024
Response from Jonar on 30 Mar 2024
Dear Elisa,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

felix

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice property but needs a lot of upgrades. Over all it was a nice stay.
Stayed 2 nights in Mar 2024
Response from Jonar on 28 Mar 2024
Dear Felix,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

6/10 Okay

Tanya

Disliked: Cleanliness, amenities
Not adequate amount of all toiletries. Hair in the shower. Carpet dirty. Kids running and yelling in the halls. Chilly room.
Stayed 1 night in Mar 2024
Response from Jonar on 28 Mar 2024
Dear Tanya,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service
Lovely spot! Had some quirks of an older property - and no coffee maker in room - but other than that a lovely and affordable spot in Avalon before hiking.
Stayed 1 night in Mar 2024
Response from Jonar on 28 Mar 2024
Dear Brooke,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

SUCHISNIGDHA

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs and facilities are very good.
Stayed 1 night in Mar 2024
Response from THANK YOU on 24 Mar 2024
"Dear SUCHISNIGDHA,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Laurentiu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from THANK YOU on 24 Mar 2024
"Dear Laurentiu ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Pastor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from THANK YOU on 22 Mar 2024
"Dear Pastor,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from THANK YOU on 27 Feb 2024
"Dear Sergio,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from THANK YOU on 23 Feb 2024
"Dear Joshua,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 Good

Yangzhi

Liked: Cleanliness, staff & service, property conditions & facilities
overall it is pretty good. Good price for some cozy stay. There is no heater so might feels cold during night.
Stayed 1 night in Feb 2024
Response from THANK YOU on 19 Feb 2024
"Dear Yangzhi ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 Good

Maurice

Travelled with family
Liked: Staff & service
Great friendly staff
Stayed 2 nights in Feb 2024
Response from THANK YOU on 19 Feb 2024
"Dear Maurice ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

2/10 Terrible

Maria De Jesus

Disliked: Staff & service
I was waiting for a good minute to check in and I was not attended. I rang the ring doorbell, the bell in the counter and called the number and no one assisted me. I ended up leaving and finding another hotel.
Stayed 1 night in Feb 2024
Response from THANK YOU on 16 Feb 2024
Dear Maria De Jesus,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s old but nice for its age. The staff was friendly and helpful.
Stayed 2 nights in Feb 2024
Response from THANK YOU on 14 Feb 2024
"Dear Jeffrey,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Juan,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Inch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Inch,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 Good

Bassam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from THANK YOU on 14 Feb 2024
Dear Bassam,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy was Great!!! and like the cleanness
Stayed 1 night in Jan 2024
Response from Hotel Catalina Team on 15 Jan 2024
Dear Eddie,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Hotel Catalina. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Hotel Catalina, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

10/10 Excellent

Simon

Stayed 1 night in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Simon,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Pastor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from THANK YOU on 14 Feb 2024
Dear Pastor,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place that I’d stay at again. It was a little chilly and I couldn’t get heat going in my room, but that didn’t stop me from having a pleasant stay. Very convenient to everything Avalon has to offer.
Stayed 1 night in Jan 2024
Response from Hotel Catalina Team on 9 Jan 2024
Dear Customer,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Hotel Catalina. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Hotel Catalina, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from THANK YOU on 14 Feb 2024
Dear Nathaniel,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

6/10 Okay

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heating/cooling system
Hotel is clean and staff friendly. The only thing is need upgrate heating/cooling system, the electricity shut down multiple times due to not able to handling portable heaters.
Stayed 2 nights in Jan 2024
Response from THANK YOU on 14 Feb 2024
Dear Yen,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

6/10 Okay

Tiffany R

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property has very little to recommend it compared with other options on the island. I have been coming to stay on Catalina at least once a year every year for close to 20 years. I’ve stayed at most hotels on the island and am a repeat visitor to hotels I like. I won’t be coming back here. The room itself is very small and not suited to more than one guest. The best thing about this hotel is the porch on the second floor. The biggest issue I had was with the customer service. We stayed on New Year’s Eve with a check out New Year’s Day. We had an amazing time at the casino ballroom gala and were a little the worse for wear in the morning and checked out 30 minutes late. I’ve checked out late in hotels before and never had an issue. In my experience there’s usually a little leeway as long as you aren’t abusively late. Only 30 minutes over after the biggest late night holiday of the year does not deserve the punitive $30 late charge they informed us was due when we checked out but had not been informed of prior. The excuse that, “the staff need to clean the rooms” is pathetic. This hotel does not have that many rooms and at only 30 minutes over, they weren’t waiting for us or the other people they charged late fees to. If they were that fast we could have checked in earlier than we did. Management clearly puts “nickel and dime-ing” their customers above customer service. As a hotel, it’s fine. After this treatment, I won’t return or recommending to any of my friends.
Response from THANK YOU on 14 Feb 2024
Dear Tiffany,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

8/10 Good

Pennie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Pennie,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Gary, Fountain Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Gary,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

4/10 Poor

Ana

Stayed 3 nights in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Ana,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

4/10 Poor

Thor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the bed. It was very comfortable. Breakfast was non-existant at best. Oatmeal was offered - but not the bowl (seriously). Pancakes offered yet the machine was out of order. Raw pancake batter - yum! I ended up with an old granola bar - every day for five days. In the room, the heater did not work. They must have known this as a little space heater was in the closet. Fortunately this did work. Of some concern was the flickering ceiling light fixture. I hate to think of the possibilities of a very old 4-level wood structure with bad wiring. Otherwise, well.....
Stayed 5 nights in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Thor,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

6/10 Okay

Harpreet

It was very minimal - bed and shower. No bath tub- would have been nice to be able to take a bath after the hike. Very old property. Bath sink didn’t have a stopper to fill with water. That would have been nice too as I had to wash couple of clothes after the hike.
Stayed 1 night in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Harpreet,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

6/10 Okay

noe

Stayed 1 night in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Noe,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

10/10 Excellent

Subrahmanyam

Stayed 1 night in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Subrahmanyam,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

Timothy, San Diego

Travelled with partner
Liked: Amenities
A bit cold
Stayed 1 night in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Timothy,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff and very clean close to shopping
Stayed 2 nights in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Clifton,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Stephanie,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Anton

Stayed 1 night in Dec 2023
Response from THANK YOU on 14 Feb 2024
Dear Anton,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

6/10 Okay

Vladimir

Liked: Cleanliness, staff & service
Response from THANK YOU on 14 Feb 2024
Dear Vladimir ,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

10/10 Excellent

Panpan

Liked: Cleanliness, staff & service, property conditions & facilities
it's okay
Response from THANK YOU on 14 Feb 2024
Dear Panpan,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

Maria

Liked: Staff & service, amenities, property conditions & facilities
The smell the habitación was bad
Stayed 1 night in Nov 2023

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little stay
Stayed 1 night in Nov 2023

10/10 Excellent

Tatevik

Stayed 1 night in Nov 2023

10/10 Excellent

Celina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Historic and proximity to shopping areas.
Stayed 1 night in Nov 2023

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was clean and not hard to find. The balcony views are beautiful. It was easy to get around town from the hotel. The staff was helpful.
Stayed 1 night in Nov 2023