Title: 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to Holiday home with kitchen, near Catalina Island Golf Course ![TV](https://images.trvl-media.com/lodging/35000000/34150000/34145000/34144938/d60c5198.jpg?impolicy=resizecrop&rw=598&ra=fit) ![TV](https://images.trvl-media.com/lodging/35000000/34150000/34145000/34144938/8402ab94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/35000000/34150000/34145000/34144938/2c3e5df4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/35000000/34150000/34145000/34144938/55777f5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, iron/ironing board, travel cot, WiFi](https://images.trvl-media.com/lodging/35000000/34150000/34145000/34144938/f5df1df0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Close to Catalina Island Golf Course, 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to provides amenities, such as a playground and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to in-room WiFi. 8.4 Very good ### Entire home 2 bedrooms2 bathroomsSleeps 6873 sq ft ## Popular amenities - Washer - Barbecue grill - Kitchen - Sea view ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to 216 Whittley - Unit C - Avalon Apartment Budget-friendly vacation rental Views, views, views!!! This is the upper and largest unit of this Victorian triplex. Only a couple of blocks up the hill and 26 steps to get to the top, but well worth the climb. Both bedrooms have a queen bed, and there is a double Murphy bed in the living room. This unit boasts lots of sunshine and ocean views from the living area and the large rooftop deck. It offers an open floor plan, fully equipped kitchen, 43-inch flat panel TV with satellite, VCR and DVD players, stereo, BBQ, and a small library of books, games and extras are there for your enjoyment. No smoking, please. 216WC Note: Spiral staircase in living room is closed up, to access rooftop deck you must use the stairs outside behind kitchen. This vacation home rents on a nightly basis (2 night minimum, holidays and selected dates excepted; 3 night minimum mid-June through Labor Day). Maximum Occupancy: 6 people / Bedroom 1: Queen Bed | Bedroom 2: Queen | Bedroom 3: Queen Bed | Living Room: Murphy Bed Full ## Property amenities ### Pool/Spa - Massage ### Internet - Available in the house: WiFi ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - TV with cable/satellite channels ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near the bay - Near the marina - Near the sea ### Things to do - Cycling nearby - Fishing nearby - Hiking/biking trails nearby - Jet skiing nearby - Motor boating nearby - Parasailing nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby - Swimming nearby - Water skiing nearby - Whale watching nearby - Wildlife walks nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Unit size: 873 square feet ## Similar properties ![Marina](https://images.trvl-media.com/lodging/35000000/34140000/34139500/34139412/c78d496b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 222CA: Quaint House w/ Tropical Theme Decor, ONE Block from the Beach, WIFI - 22 Avalon - Washer - Microwave 9.0 Wonderful 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=34139412&PinnedHotelID=34139412&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34150000/34142600/34142559/32c28fa2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 322S: Charming, Cozy Beach Cottage, Front Porch, 2 Blocks to Beach, WIFI - 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Kitchen - Barbecue grill - Beach view - Microwave 9.0 Wonderful 10 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=87793165&PinnedHotelID=87793165&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/35000000/34150000/34142000/34141926/bd63dfe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 318M Upper: Light and Airy Home, Ocean/Hill Views, WIFI, Front Deck, BBQ - 318 M Avalon - Sea view - Laundry - Barbecue grill - Microwave 8.6 Excellent 45 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=34141926&PinnedHotelID=34141926&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/35000000/34150000/34146600/34146570/d0d61299.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 216WA: Budget-friendly Apartment in Victorian Triplex, 2 Blocks to the Beach + W Avalon - Kitchen - Barbecue grill - Microwave - Extra beds/cots 7.8 Good 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=34146570&PinnedHotelID=34146570&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/35000000/34150000/34142700/34142626/9fd545f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 357D: Comfortable Family Home, Lower Level Duplex, 3 Blocks to Beach & Shops Avalon - Kitchen - Washer - Outdoor space - Barbecue grill 8.8 Excellent 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=34142626&PinnedHotelID=34142626&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 2113 ## About the area Located in Avalon, this holiday home is by the sea. Catalina Island Golf Course and Avalon Pier are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Three Palms Avalon Arcade and Nature Center at Avalon Canyon. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with hiking and cycling. [Visit our Avalon travel guide](https://www.expedia.co.uk/Avalon.dx10745) [View more Holiday homes in Avalon](https://www.expedia.co.uk/Avalon-Private-Holiday-Homes.d10745-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.34415%2C-118.32856&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K0SdGnuQBHPk0jDoM-saRSlWPmk=) Avalon, CA ### What's nearby - Catalina Island Museum - 2 min walk - 0.1 miles - Catalina Island Visitor Center - 5 min walk - 0.3 miles - Catalina Casino - 7 min walk - 0.4 miles - Avalon Port - 10 min walk - 0.6 miles - Catalina Island Golf Course - 17 min walk - 0.9 miles ### Getting around - Avalon, CA (AVX-Catalina) - 61 min drive ### Restaurants - ‪Descanso Beach Club - ‬12 min walk - ‪Pancake Cottage - ‬7 min walk - ‪Luau Larry's - ‬5 min walk - ‪Catalina Island Brew House - ‬5 min walk - ‪Bluewater Avalon - ‬3 min walk ## Frequently asked questions ### Is 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to? > Check-in begins at 3:00 PM. ### What time is check-out at 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to? > Checkout is at 10:00 AM. ### Where is 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to located? > Situated by the sea, this holiday home is within 1 mi (2 km) of Catalina Island Museum and Catalina Island Golf Course. Three Palms Avalon Arcade and Catalina Island Visitor Center are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 216WC - Budget-friendly Top Victorian Triplex Unit, Roof top Deck + 2 Blocks to Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.0 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 15 8 - Good 4 6 - Okay 5 4 - Poor 0 2 - Terrible 2 ### 8/10 Good #### Mike 13 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Property had a beautiful view but needs updating ##### Mike Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Irene T. 19 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Vacation Two new visitors to island. Fabulous house and view. House clean well stocked. Easy walk to town. Geat time would use site again. Happy visitors. ##### Irene T. Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Maura R. 17 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Avalon, catalina This was a lovely, comfortable home with an incredible view in the house and on the upstairs porch. It was a nice distance from the town. ##### Maura R. Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Amy B. 31 Dec 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Stay 😊 ##### Amy B. Stayed 4 nights in Dec 2022 ### 6/10 Okay #### Phillip M. 21 Jun 2023 Liked: Communication Disliked: Location, listing accuracy #### Good place. But far off than booking The location wasn’t ideal but the place was good ##### Phillip M. Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Verified traveller 26 Dec 2023 Liked: Cleanliness, check-in, communication, listing accuracy #### Hike uphill I really enjoyed the property. It had all of the amenities that I needed for a comfortable stay. We had a hard time with the TV though. Just be prepared to hike up a kind of steep hill to get there. I really didn't research the street that we were renting on. Other than that we had a great time. ##### Verified traveller Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Sona O. 22 Jun 2024 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Services below any standard, first-night nightmare, horrible host We arrive at the property on 06/19/2024 evening. We discovered that there were only 4 pillows at the property and 3 blankets for 6 people. One of the legs of a murphy bed was broken. As soon as we discovered issues, we contacted the management company and the host. No response until next morning. My friend had to use two cans of paint found at the property to put under the broken bed to be able to sleep the first night, and we had to use pillows from a sofa to sleep that night. The next morning somebody showed up, assessed the issues, assured us that they will send somebody to fix the bed, provide 2 pillows, but said that only 3 blankets are standard for this property, one for each bed. On a question how people from different families should sleep under one blanket, there was no response. They dare to decide how we should sleep! The issue with the bed was fixed, they provided two pillows and one blanket eventually, so the 2nd and the 3rd nights were ok. I demanded refund for the first night from the host, but the host refused to take any responsibilities for the first night and to give a partial refund motivating it by the fact the everything was fixed the next day. BTW, the host did not contacted us right after the booking as many other hosts do, introducing themselves and the property, wishing a pleasant stay. The host contacted me only after my demand to issues a partial refund. Stay away from this property and this host. ##### Sona O. Stayed 3 nights in Jun 2024 ### 8/10 Good #### Candy W. 14 Oct 2024 Liked: Cleanliness, check-in, communication, location #### Catalina Birthday We celebrated my husbands birthday and had ##### Candy W. Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Nightingale 13 May 2024 Liked: Amenities, communication Disliked: Property conditions & facilities I really enjoyed staying at the property, everything is great except the one big issue I had was there is a mold growing in the light fixtures and lots of water damage which is allowing the mold to grow. I have bad asthma so I had an asthma attack the same night I stayed and daily until I left on Sunday. They communicate quickly but the mold issue is so bad. Family that was staying at a hotel also mentioned the strong mildew smell upon stepping in the property to see our view. If they took care of the mold issue we would stay again due to the views and space! ##### Nightingale Stayed 2 nights in May 2024 ### 10/10 Excellent #### Ivy N. 1 Oct 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect spot 1st time to Catalina Had an overall great experience... the rental was clean and spacious.. beautiful views from the main windows all day long. With two bathrooms there was pleanty of space in the smaller one which catered to the men and larger one accommodated the women perfectly. The ceiling fan in the back room wasnt working and maintenance immediately came and put a window fan in to aid in our comfortabilty as it was hot that weekend. The property was quiet and serene. The roof top deck was a great feature for cooling off in the evening and watching the sun set.. just a short up hill walk (which should not be taken lightly was something to get use to and provided some much needed cardio) from the main street with nice restaurants on both corners. Im very satisfied with my choices to stay at this location and will be glad to stay here again in the future . ##### Ivy N. Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### sean k. 4 May 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Quiet with a beautiful view. Very affordable property, comes with two full bathrooms and two bedrooms along with a Murphy bed in the living room and a full size couch. I went with a group of five men so two of them had to snuggle. A lot of vacation rentals in Catalina have golf carts. This one did not which would have been a very nice bonus. The location is excellent. It's close enough to the waterfront to have great views from both inside the unit and the rooftop patio but far enough that it's quiet and you don't get a lot of noise and foot traffic from the tourists. Highly recommend ##### sean k. Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Chris D. 25 Apr 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful stay, rooftop deck is the highlight The unit is 50 yards or so above the main thoroughfare, so it's very close to everything. The walk is uphill, and another 20+ steps are required to reach the actual front door. If mobility is an issue, this may not the place for you. It has a full kitchen with full-sized refrigerator, and is appointed with plenty of utensils, plates/bowls, Mr. Coffee machine (not Keurig), coffee filters, spices, and so on. The furniture is fairly basic and a little dated, but met our needs. Some of the blinds do not work, and neither did any of the ceiling fans. The owners immediately provided brand new box fans, but they weren't quite as effective. We opened the windows to let in adequate breezes, so we were fine. Many of the window blinds were broken. You might want to check if the ceiling fans are working if that's important. The highlight was the rooftop deck, where we spent most of our time when we were at the house. Many of the chairs were already broken when we arrived, but we made do with the 2 or 3 that were usable. The owners really need to remove and replace the old, broken ones. The view of the beach, boardwalk, and cruise ships was fantastic, and it was a perfect place to eat breakfast, watch the sunset AND sunrise, and drink a cup of coffee. It was also a private deck, intended only for our use, though we heard people moving chairs on the roof and talking loudly late on our first night. It only happened that first night. Overall, I would definitely consider this place again, but reconsider if you have mobility issues. It would be near perfect if they would fix the minor items I mentioned. ##### Chris D. Stayed 4 nights in Apr 2022 ### 6/10 Okay #### Kristen B., San Diego, USA 14 Mar 2022 Liked: Cleanliness, communication, location, listing accuracy Disliked: Check-in #### Biggest Perks are the Location and Roof Deck with Oceanview This condo suited our needs and our main requirements of being walkable to downtown Avalon, having an outdoor space with ocean view, clean, and being spacious enough for our family of five. We did appreciate the management company let us know we could check in early. The condo itself is like a 2-star hotel. Furnishings are shabby and the chairs on the roof deck look like they'll give way to the next person to sit down. Toiletries were sparse so bring your own, including soap. At other rentals, I've found a welcome binder of recommended sites and restaurants as well as key contacts - like taxis helpful. This property did not have this. The rental booking was also more time consuming than I've experience because the management company requires signing more contracts and providing copy of your license and credit card (either over unsecure email or at their office). Next time, I think we'll look for a different spot on Catalina. ##### Kristen B. Stayed 2 nights in Mar 2022 ### 8/10 Good #### Jeff F. 5 Aug 2021 Liked: Check-in, communication, location, listing accuracy #### Amazing view Amazing view! The property is dated, furniture is old and a hodge podge of random things. There are newer appliances in the kitchen. The location is good but there is a hill to walk up and stairs to access the property. It was fine for our family, but if you are pushing a stroller or have any kind of physical limits/struggles it might be difficult. The 180 degree views are what made this property enjoyable. Our favorite times spent onsite were on the rooftop enjoying the view. ##### Jeff F. Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Vitaliy G. 1 Jul 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place. Very close to the Center. Beautiful view. Good experience. Highly recommend. ##### Vitaliy G. Stayed 3 nights in Jun 2021 ### 10/10 Excellent #### Nancy B., Redondo Beach 24 Mar 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent time We absolutely loved the location of this place, neighbors were awesome, upstairs outdoor patio was perfect with a gorgeous view. Comfortable beds, even the Murphy bed. All in all it was great! ##### Nancy B. Stayed 4 nights in Aug 2020 ### 8/10 Good #### Angelica m. 30 Nov 2020 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Curiously satisfied More toiletries , place was spacious but could use an update , good location. ##### Angelica m. Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Kyle K. 25 Oct 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Incredible view, bit of a climb Great set up, outdoor patio was incredible and by far the best feature. Only downside was the hill to get up to the property from the main part of town. And apparently there is an easy Whitley as well as a west Whitley so don’t trust google on directions ##### Kyle K. Stayed 4 nights in Sep 2020 ### 10/10 Excellent #### Nancy B., Redondo Beach 29 Sept 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cutest Beach Cottage Renting this property through Vrbo was so easy. Communication with the rental team was great. No problems with a quick response always. The cottage was just as advertised. We thoroughly enjoyed our visit. Great location with a bit of an uphill walk but that was ok because of the view from the cottage and top patio. Excellent time!! ##### Nancy B. Stayed 4 nights in Sep 2020 ### 10/10 Excellent #### TERRI O. 30 Oct 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice! I loved the roof top patio! ##### TERRI O. ### 2/10 Terrible #### Garrett I. 12 Sept 2018 #### Disappointed The overall view is why this review had two stars. Other than that it was old amenities and door knobs that were semi falling off the door. No trash bags to clean nor any soap when cleaning is required. Overall professionalism when checking in is far below par. We were told that we could check in early and when we went to check in we were told we need to wait 4 hours. Customer service was just not there. I will definitely not be using this company again. ##### Garrett I. Stayed 2 nights in Sep 2018 This review was submitted before 2018 and has not been verified. ### 6/10 Okay #### Maria M., Port Hueneme 10 Mar 2017 #### Switched You've done it; spent hours of time researching just the right place to celebrate that special occasion. We did just that and decided on a trip to Catalina and a stay at this property. Mother nature had other plans. When we arrived at the CIVR office to pick up the keys on Saturday afternoon, we were told that our property had major leaks from the rain storm that came through on Friday and so it was not rent-able. CIVR did what they thought best and moved us to a property directly across the street from the one we had chosen. This review is not for 216 C Whittley but for 211 Whittley - To say we were disappointed does not really cover it. The property we were switched to was fine, it just wasn't what we had envisioned for our special weekend. The property was on two levels. Both levels had a nice view but the bottom level (master bedroom) is on the street so you couldn't keep the blinds open and have any privacy. The bottom level bathroom is a Jack/Jill set-up shared with a second bedroom. The bathroom door from the master bedroom side opens directly into (hitting) the commode. The shower head in this bath needs replacing. When we checked out, the office was informed of this. The upper floor is nicely laid-out and has a nice view. The balcony that looks like a good size in the photo is quite small. It has a bbq and a table with 4 chairs. There really is no room for 1 person to bbq and more than 1 person to sit at the opposite side of the table. It should be replaced with a much smaller bbq and a bistro type table and 2 chairs. The house is advertised to accommodate 6 people but there is no-way the balcony can hold more than 2 people with it's current set-up. The thing that was most difficult was going up and down to the bedroom. It was just awkward. Also, besides the weekend being overcast and rainy (which was fun), the temp was cooler. This made us turn the heat on. I guess it had been a while because a lot of dust bunnies came flying out of the vents. Yuk! Not only did it make a mess but we were breathing this in. I would suggest that CIVR ask their maintenance/cleaning staff to turn on the heat to assure the vents are clear. We understand that this was an act of nature and CIVR did the best they could but we did not receive a phone call giving us a heads-up or any options. A coupon for something would have been a nice gesture. We did love Catalina and will use CIVR again and hope that mother nature cooperates. ##### Maria M. Stayed 2 nights in Feb 2017