Autonomous University of Bucaramanga

Staff and management very friendly. The main issue for me was I booked what was suppose to be the best room in hotel on top floor and didn't find out til before 6am the next morning that there are dance classes each morning with loud music and instructor that happens at 6am on the floor above 13th floor and public gym as well. So can hear gym weights and dancing from 6am on the top 2 floors of hotel every morning. Needs to be sound proof or decide weather to look after hotel guests over general public gym and fitness needs for what is advertised 5 star hotel. Management did move me after request just a shame for nice room to be that noisy in early morning.

The apartment was perfect for the price. There is only one AC unit in the apartment but does have fans in the bedrooms. Staff was nice and attentive. Location is great and easy to get to Provenza, close to multiple Pharmacy's.

Excellent stay at Devu Hotel. Everything exceeded my expectations, but what truly stood out was the exceptional service from Maria Victoria. She was warm, professional, and went above and beyond to make my stay enjoyable. I would gladly stay here again.