Search Auburn Cottages

"Room was not as clean as it should be and bathroom was tertible"

"The jacuzzi was filthy with dead skin floating on the suds. It was gross. People staying thete were loud and played loud mariachi music with no regard for anyone at the pool and jacuzzi . No regard for small children. There was drinking going on. I asked the front desk managenent what the hotel policy was regarding this issue. I was looked at and told she didn't know policy. She told me it was a public space and that people could turn their music up if they wanted. She made me feel like just suck it up and listen to the loud music and be disrespected. THIS hotel is not a public park it is a private business that has the right to tell prople to keep their loud blaring music off and consider other guests. The front desk managenent needs to be trained on hotel policy instead of making guests question their competence to run the holiday inn. I would like a refund. The jacuzzi was filthy with suds consuming the top of it with black abd brown dead skin. It was disturbing and not what Iexpected from Holiday Inn. I would never stay there again. The dish tv was a joke. It offered no way to have interenet so we could watch our own stuff. Just stuck with nothing but commercials. That was frustrsting since we were just looking forward to chill out in the room."

"Disappointed the pool was closed but the great room and dinner we had made up for it"

"A decent place for the price. But it needs some updating"

"Overall everything was great!!"

"I highly recommend this hotel and would stay here again. It's in a great location near shopping and lots of restaurants. There is no charge for the breakfast buffet which offers a good selection. The rooms are clean and the staff was friendly. "

"Love it,Parth and Akay do their job well.Good location,good hotel.,good staff."

"It was a 1 Day Perfect Stay!!"

"The floor of our room was sticky. Very pet friendly. Breakfast buffet was not stocked well, specifically they were out of coffee the first day and out of hot water the next. To be fair, once I brought the issue to the attention of the front desk, they alerted the breakfast crew and they remedied the problem. "