Stephan was very accommodating. Communication with him was sometimes challenging but he eventually got back to me on everything and went out of his way to accommodate us. What made me give the property 2 stars is that it was very dirty and somewhat in disrepair. I spent the whole first day cleaning before my mom arrived because she would have turned around and went back home had she seen it in it's original state. There was stickiness and grime on all high touch areas, food (I hope) handprints on the walls, chairs, light switches. There was thick, grimy dust covering most higher surfaces and under/behind everything. There was trash under the beds and a used bandaid in the cupboard. Dried food on all the kitchenware. I felt kind of gross the whole time. We also had a long discussion with the owner about what "toiletries" mean. Apparently it doesn't mean toilet paper, paper towel or basically anything. As far as the "disrepair," the biggest thing were the thresholds, which were loose or high and my son and mom fell/tripped over them multiple times. I'm just glad we didn't end up in the ER. Some of the windows wouldn't close at all or wouldn't lock,, which was scary in the rooms my kids were in, considering the crime rate in Atlantic Beach. The window in the room my husband and I stayed in wouldn't close and one night was very cold,, so we just had to shove a blanket in it. The walls were, how do I describe it As? Melting? Wavy and broken-like. As far as the beach location, it was great! Not crowded, lots of dolphins, nice beach. The hot tub looks like a regular size in the pictures but it's actually.only half-size.