Upon arriving at the location, we were unable to unload under the awning due to heavy traffic caused by the rain. Cars were sitting idling, and some were parked. Later, I discovered that one of the vehicles belonged to a staff member. When I entered the lobby, I saw a "potential" guest sitting with a full-grown pit bull in the dining area. Although the lobby appeared to be nice, the smell of marijuana was strong and potent. The elevator wait was long, almost minutes, due to only one elevator (left side) working the entire weekend. The inside of the elevator was dirty, with graffiti scratches on the inside. The room I stayed in was dingy, with a dirty tub/tile, broken light switch in the bathroom, mold on the ceiling, dirty hygiene bottles, no toilet paper holders, wallpaper peeling from the wall, and burn marks on the rugs. The actual shower handle broke off when my son tried to take a shower. The odor of cigarettes was present throughout the room. On more than one occasion, I asked for towels and was denied, being told there weren't any available. I had to use my own bleach cleaner and disinfectant to clean everything enough for my own comfort. I chose this property based on my great experience at a Sonesta Suites in Jacksonville a few years ago. However, this experience was an EPIC FAIL, and I would never choose or recommend this location. Should management care to see them, I am more than willing to share pictures.