Carol, thank you so much for taking the time to give us a review. We are delighted to hear that you enjoyed your stay with us.

Thank you, Hunter, for your kind words. We look forward to seeing you again.

Thank you so much for your feedback. I apologize that our complimentary breakfast was not up to your expectations. We will address this with our staff.

Thanks Marc, for your feedback. Happy that Aiden was able to be of assistance.

Kevin, thank you for your feedback. We apologize that your room was not up to your expectations.

Thank you, John for taking the time to share your experience. We are pleased to hear that you enjoyed your stay.

Thank you, Jennifer for taking the time to share your experience. We are always looking for insight and your feedback is important to us.

Thank you, Emmanuel, for taking the time to share your thoughts. Unfortunately, we were unable to move you to another room because we were sold out. Although we would love to assist further, we are unable to modify 3rd party reservations. We apologize for any inconvenience this may cause.

Thank you, Vince for your feedback. We are happy to hear that you enjoyed your stay with us.

Brian, thanks for your feedback. So happy to hear that you enjoyed your breakfast. The pool is scheduled to open once the weather is consistently warm. Your feedback regarding the housekeeping will be shared with the housekeeping manager. The elevator is working fine.

Hello Tim, unfortunately we are not able to control what 3rd party sites say what amenities we do and do not have. With regards to breakfast, however, it is now complimentary! It is our hope that you will come and stay with us again.

Thank you, Deborah, for your feedback! Please come and stay with us again!

Thank you, Michael, for your feedback. We were very happy to have you stay with us.

We are so happy to hear that you were so well taken care of. We will be sure to share this with Amanda. It is sure to brighten her day. Thank you so much for sharing!

Dianne, thank you so much for your feedback. We are so happy to hear that you enjoyed your stay.

Thank you so much Vicki for taking the time to share with us your experience. We are thrilled that your enjoyed your stay.

Hi, melissa! I'm glad you enjoyed your stay with us, and I hope you will stay with us again!

Sorry you didn't enjoy your stay. Would love to find out more about any issues you may have encountered. Could you please elaborate?

Brent, thank you for your feedback. We are so happy to hear that you enjoyed your stay.

Hello Marcus, thank you so much for your feedback. In regard to the stairs, they are indeed accessible. The door is locked from the outside to ensure that non guest won't be able to access the stairs. They Do open from the interior side of the stairwell to allow guests to exit freely. I hope this answers your concerns.

Hello Infinaty, I wanted to address the comment you make about not having any rooms available on the date of your reservation. It appears there may be some confusion. We had plenty of rooms available on your reservation date but you didn't show up. According to the agreement between you and Expedia all cancelations (or no shows) will be charged the full amount of the reservation. You can dispute this if your wish with Expedia directly.