Title: Coucoué Lodge Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Coucoué Lodge Family-friendly hotel on the beach, with 2 outdoor pools ![Exterior](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/9059a782.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/13f2502d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dock](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/16e831ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/e9cbad89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Double Room, Garden View | Minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/30d61a38.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Coucoué Lodge sits in a peaceful location next to a golf course, offering diverse recreation options. Guests enjoy two outdoor pools, beach massages, and water skiing. The property also features tennis courts and table tennis, ensuring activities for all interests. 8.8 Excellent ## Popular amenities - Bar - On private beach - Pool - Breakfast included - Room service - 24/7 front desk £124 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=41526092&PinnedHotelID=41526092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=41526092&PinnedHotelID=41526092&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=41526092&PinnedHotelID=41526092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=41526092&PinnedHotelID=41526092&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=41526092&PinnedHotelID=41526092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=41526092&PinnedHotelID=41526092&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=41526092&PinnedHotelID=41526092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=41526092&PinnedHotelID=41526092&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Panoramic Double Room, River View | Minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/9ffdb8fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room, River View ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Minibar Satellite channels Wardrobe Desk - 388 sq ft - River view - Sleeps 3 - 1 Queen Bed ![Classic Double Room, Garden View | Minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/1c43488b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, Garden View ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Minibar Satellite channels Wardrobe Desk - 388 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Double Room, Garden View | Minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/f233a06f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Garden View 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Minibar Satellite channels Wardrobe Desk - 474 sq ft - Sleeps 3 - 1 Queen Bed ![Classic Double Room, 1 Queen Bed, Beach View, Beachfront | Minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/377bb6ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Queen Bed, Beach View, Beachfront ### Highlights Air conditioning Free cots/infant beds Private bathroom Minibar Wardrobe Desk Daily housekeeping - 388 sq ft - Beach view - Sleeps 3 - 1 Queen Bed ![Deluxe Double Room, River View | Minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/6a540b77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, River View ### Highlights Separate sitting area Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Minibar Satellite channels Wardrobe - 538 sq ft - River view - Sleeps 3 - 1 Queen Bed and 1 Double Bed ![Comfort Quadruple Room, Beach View, Beachfront | Minibar, desk, free cots/infant beds](https://images.trvl-media.com/lodging/42000000/41530000/41526100/41526092/943f2e67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room, Beach View, Beachfront ### Highlights Separate sitting area Air conditioning Free cots/infant beds Private bathroom Minibar Wardrobe Desk Daily housekeeping - 538 sq ft - Beach view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAssinie-Hotels-Coucoue-Lodge.h41526092.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAssinie-Hotels-Coucoue-Lodge.h41526092.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.15503%2C-3.40811&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sInijc7XOFt60gxd7zxQSACnzJQ=) Km8 - Route d'Assinie Mafia, Assinie #### What's nearby - Mosquée d'Assinie - 17 min drive - 10.4 miles - Catholic Church Assini - 18 min drive - 10.8 miles - Iles Ehotile National Park - 19 min drive - 10.9 miles - Grand Bassam Lighthouse - 40 min drive - 31.4 miles - Grand Bassam Beach - 51 min drive - 35.5 miles #### Getting around - Abidjan (ABJ-Felix Houphouet-Boigny Intl.) - 68 min drive #### Restaurants - ‪Kame Surf Camp & School - ‬16 min drive - ‪African Queen Lodge - ‬6 min drive - ‪Salem Beach - ‬10 min drive - ‪Cap Saint-Jacques - ‬12 min drive - ‪Sunset Bar Assinie Terminal km-3,5 - ‬16 min drive ## About this property ### Coucoué Lodge Family-friendly hotel next to a golf course Free continental breakfast, a beach bar and a terrace are just a few of the amenities provided at Coucoué Lodge. This hotel is a great place to bask in the sun with a private beach, beach massages and sunloungers. Enjoy a meal at the two on-site restaurants. Enjoy on-site activities, such as boat tours, waterskiing and surfing/body boarding. Free WiFi in public areas is available to all guests, along with a garden and a playground. You'll also enjoy perks such as: - 2 outdoor pools, along with sunloungers and pool umbrellas - Free self-parking - Tennis courts, a round-trip airport shuttle (surcharge) and 2 meeting rooms - Beach umbrellas, ping pong and a billiards/pool table Room features All guest rooms at Coucoué Lodge have thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as minibars. More amenities include: - Baths or showers and toilet paper - Free infant beds, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/104000000/103040000/103031900/103031809/a50216e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sabbat Plage Mohamé - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 26 reviews £87 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=103031809&PinnedHotelID=103031809&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46100000/46099300/46099250/81433ca9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KIA ORA LODGE Assinie - Pool - Kitchen - Parking included - Free WiFi 9.0 Wonderful 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=46099250&PinnedHotelID=46099250&HadPinnedHotel=true®ionId=-1&adults=2) ![Free self-parking](https://images.trvl-media.com/lodging/33000000/32130000/32122600/32122547/0999d29e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ivoire Lodge Assinie - 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Pool - Parking included - Free WiFi - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=50905561&PinnedHotelID=50905561&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/94000000/93120000/93116400/93116387/be8aa300.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magnifique Chambre Avec Piscine à 5min de la Plage Assinie - Pool - Air conditioning - Kitchen [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=93116387&PinnedHotelID=93116387&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free beach shuttle - Free self parking on site ### Food and drink - Free continental breakfast available daily 7:00 AM to 10:00 AM - 2 bars/lounges - 2 restaurants - A beach bar ### Things to do - 2 outdoor pools - 9-hole adjacent golf course - Arcade/game room - Beach volleyball - Billiards/pool table - Boat tours - Playground - Surfing/bodyboarding - Table tennis - Tennis - Tennis lessons - Water skiing - Water sports equipment ### Family friendly - 2 outdoor pools - Arcade/game room - In-room cot - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 2 meeting rooms - 2,153 square feet of conference space ### Outdoors - Beach loungers - Beach umbrellas - Dock - Garden - On a private beach - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Free cot ### Bathroom - Bathtub or shower - Toilet paper - Towels provided ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Desk ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: XOF 25000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Property Registration Number CI-GRDBSM-12-MO-240 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Coucoué Lodge Hotel Coucoué Lodge Assinie Coucoué Lodge Hotel Assinie ## Frequently asked questions ### Does Coucoué Lodge have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Coucoué Lodge? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Coucoué Lodge on 1 Dec 2025 start from £123.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Assinie-Hotels-Coucoue-Lodge.h41526092.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Coucoué Lodge pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Coucoué Lodge? > Self-parking is free at this property. ### What time is check-in at Coucoué Lodge? > Check-in start time: 2:30 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Coucoué Lodge? > Checkout is at 11:00 AM. ### Does Coucoué Lodge provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of XOF 25000 per vehicle applies. ### Where is Coucoué Lodge located? > Nestled on the beach, this Assinie hotel is next to a golf course and 31.6 mi (50.8 km) from Grand Bassam Lighthouse. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Coucoué Lodge Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 15 6 - Okay 4 4 - Poor 2 2 - Terrible 2 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.8/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### nangbo issouf 25 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good place to spend family time ##### nangbo issouf Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### AKA BERTRAND 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very satisfied, the staff is very welcoming and respectful. Foods are very nice and delicious. ##### AKA BERTRAND Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Charles 29 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the cleanliness, peacefulness, great staff and service, great food and menu options, and the overall welcoming ambiance. The rooms and resort were clean and beautiful. We will definitely stay again and we highly recommend it. ##### Charles Stayed 2 nights in May 2024 ### 10/10 Excellent #### Cherif 26 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A good place with a very good service ##### Cherif Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Aissatou 31 Aug 2023 #### Amazing place. Loved it. Very nice place. We enjoyed the beach side of the hotel. Food is a bit pricey but the hotel is very nice with water activities. My kids enjoyed everything. Will go back for sure. Aicha ##### Aissatou Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Joshua 5 Apr 2024 Honestly, if you don’t travel much, you’ll have some slight frustrations. If you travel often, this will be one of your favorite places on the planet. A great place for quiet, wonderful staff, incredible location, and memories to take with you to your next destination ##### Joshua Stayed 1 night in Apr 2024 ### 10/10 Excellent #### GILLES ARNAUD EUGENE 18 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding ##### GILLES ARNAUD EUGENE Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Verified traveller 5 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place. Clean, cosy, well decorated. Staff is impeccable. The bungalows by the river are just...perfect! The swimming pool is also perfect! Only opportunity for improvement: the algae on the beach - which seems private- could be cleaned on daily basis. I highly ##### Verified traveller Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Chenaz 21 Jan 2024 Disliked: Property conditions & facilities, room comfort #### Staff great but room needs renovations The service from the staff was fantastic but the conditions of the room didn’t match the price tag. For almost $200 a night I don’t expect to stay in a room that has a ripped curtain, a very noticeable rip. ![](https://a.travel-assets.com/ugc/hotel-reviews/9F1656488B740719E902FA10D33756B8075D240C1705807806524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80E98798B7625699CE314C2BAEC3BECB0BE2BF261705807808122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chenaz Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Saint 13 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour agréable Agréable ##### Saint Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Stephanie 19 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice! Peaceful stay in a lovely location. ##### Stephanie Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Arnaud Christian 6 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Underated location. Everything is good, except for the overpriced food and not good after all. ##### Arnaud Christian Stayed 1 night in May 2022 ### 6/10 Okay #### saratou 2 May 2022 Liked: Staff & service, room comfort #### Way to expensive for what it is Go to Cocoe Lodge for the view, nothing else. The rooms are quiet big and comfortable but the bathroom had dubious black spots on the tiles ( probably mold) The biggest disappointment though was the food. It was terrible and we tried a lot of different dishes. The carpe braisée was tasteless, the Kedjenou was basically boiled tomato with a lot of pepper and the “Pizza” was a piece of cardboard with a bit of cheap yam. Oh and your experience wouldn’t be full without the breakfast buffet. Just try the rotten papaya slices ##### saratou Stayed 1 night in May 2022 ### 6/10 Okay #### Patrick 2 May 2022 Liked: Cleanliness, property conditions & facilities Had some great time. Pool is great room are spacious and clean. Breakfast is good. Food is good but quite expensive and lack choices. We had to wait an hour for an hour for our meal to come from the main kitchen to lodge. ##### Patrick Stayed 3 nights in Apr 2022 ### 8/10 Good #### Verified traveller 1 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Besoin de quelques jours de repos Cet hôtel est l’endroit idéal à Assinie . ##### Verified traveller Stayed 2 nights in Jan 2022 ### 8/10 Good #### Verified traveller 1 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un lieu agréable et dépaysant !! ##### Verified traveller Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Mariette ida 21 Feb 2022 Liked: Property conditions & facilities #### Top séjours Top Sejour! ##### Mariette ida Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### Shermain 10 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was second to none. Absolutely perfect accommodations and perfect service. They made the stay that much enjoyable and memorable. Thank you guys ##### Shermain Stayed 3 nights in Feb 2022 ### 8/10 Good #### Abdallah 28 Dec 2021 Liked: Cleanliness, staff & service, amenities Great property and a nice place to stay overall. The biggest problem was a WIFI outage in our room during our stay, which is very debilitating if you don't have a local phone with internet. The breakfast food was not the greatest either. Aside from that, the staff is great and contribute to an overall good experience. ##### Abdallah Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 19 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le site est paradisiaque, très bien tenu. Le service était parfait, reste que certains éléments du personnel devrait s'améliorer. S'il était possible d'avoir le Wifi dans les bungalows et un système de communication pour appeler le service. Nous avons aimé (les enfants et moi) !!! ##### Verified traveller Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller 14 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is perfect for a family. We took the boat to go the restaurant it was magical. ##### Verified traveller Stayed 1 night in Aug 2021 ### 8/10 Good #### Christophe 2 Jul 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Nice stay, but a bit overpriced Although the lodge promotes lunches and sundowners on the beach part of the hotel, this service was not offered during our stay, as apparently this is not done out of season. The price of the room was quite expensive compared to the status of the room. If I compare with lodges in other parts of the continent, this is really overpriced value/money ##### Christophe Stayed 2 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller 30 Jun 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We are regulars at Coucoué. You really get a great value with this hotel. The staff is great, the rooms are beautiful and the food is wonderful. I highly recommend this hotel. It is the best in Assinie. ##### Verified traveller Stayed 1 night in Jun 2021 ### 4/10 Poor #### ISIRAT TITILAYO 9 Jun 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### UNSATISFIED ENVIRONMENT AND SERVICES My booked the hotel for my client and they complained about the air conditioner not working, they could not stay at the hotel. They moved to another hotel and since its was a non refundable rates. we have to let go, only if Hotels.com choose to refund us . ##### ISIRAT TITILAYO Stayed 2 nights in Jun 2021 ### 2/10 Terrible #### Verified traveller 31 May 2021 Disliked: Cleanliness, property conditions & facilities Cockroaches everywhere! Room 30 on the night of May 28, 2021. In the shower, on the walls, on the bed, on the headboard, on the table, on the refrigerator, on the bathroom walls, near my grandchild’s head! Constantly for hours we killed cockroaches. It was the most disgusted thing ever! They left bug spray in the room which meant they were aware of the cockroach infested problem but that didn’t stop the cockroaches! We had to spray down the beds with the insect repellent we brought along with us that was meant for our bodies! We also used the whole can of spray! We couldn’t take a shower because we sprayed the bugs off the walls in the bathroom and they floated in the water of the bathroom floor. There was no drain in the bathroom floor for the water or bugs to go down in so my husband had to pick these critters up one by one to remove them. There is NO PHONE, NO INTERNET, NO TV and at 10:30pm there was NO WATER! The restaurant food is overpriced and causes my stomach to be upset and of all the times, we had no toilet water for me to use the toilet. It’s extremely dark at night and you are left on the opposite side of the lagoon. The guy who whistles for the boat to come was asleep when we attempting to catch a boat to get to the main check in area to use a toilet. I finally got a signal from my cellphone and called the front office multiple times and no one answered. Then finally after the 3rd attempt, someone who did not speak English. ##### Verified traveller Stayed 1 night in May 2021 ## Expedia's Latest Trends ### Hotels > [City Guest House](https://www.expedia.co.uk/York-Hotels-City-Guest-House.h4464528.Hotel-Information) > > [The Old Bell Inn](https://www.expedia.co.uk/Warminster-Hotels-The-Old-Bell-Inn.h3809251.Hotel-Information) > > [TravelodgeUK Hotels in Witney](https://www.expedia.co.uk/Witney-Hotels-Travelodge-UK.0-0-d5482--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [BBHotels Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels-BB-Hotels.0-0-d179898--bBBHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Dunsfold Park](https://www.expedia.co.uk/Dunsfold-Park-Hotels.0-l6259004-0.Travel-Guide-Filter-Hotels) > > [Best Western Au Trocadero](https://www.expedia.co.uk/Paris-Hotels-Best-Western-Au-Trocadero.h24549.Hotel-Information) > > [4 Star Hotels in Budapest City Centre](https://www.expedia.co.uk/4Star-Budapest-City-Centre-Budapest-Hotels.s40-n6200286-0.Travel-Guide-Filter-Hotels) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [NH Lyon Airport](https://www.expedia.co.uk/Lyon-Hotels-NH-Lyon-Airport.h2867430.Hotel-Information) > > [Hotels near Her Majesty's Theatre](https://www.expedia.co.uk/Her-Majestys-Theatre-Hotels.0-l6079003-0.Travel-Guide-Filter-Hotels) > > [Hotels in Sutton Coldfield](https://www.expedia.co.uk/Sutton-Coldfield-Hotels.d4784.Travel-Guide-Hotels) > > [Valamar Argosy Hotel](https://www.expedia.co.uk/Dubrovnik-Hotels-Valamar-Argosy-Hotel.h1265599.Hotel-Information) > > [Hotels with a View in Great Britain](https://www.expedia.co.uk/Great-Britain-Hotels-Hotel-With-A-View.0-0-d553248623451644244-thotelwithaview.Travel-Guide-Filter-Hotels) > > [GreeneKing Hotels in Gatwick](https://www.expedia.co.uk/Gatwick-Hotels-Greene-King.0-0-d182523--bGreeneKing.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Iceland](https://www.expedia.co.uk/Destinations-In-Iceland-All-Inclusive-Hotel.0-0-d79-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels with Entertainment in Tenerife](https://www.expedia.co.uk/Tenerife-Hotels-Hotel-With-Entertainment.0-0-d6047194-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Hotels in Chessy](https://www.expedia.co.uk/Chessy-Hotels.d6053195.Travel-Guide-Hotels) > > [The Ship Inn](https://www.expedia.co.uk/Invergordon-Hotels-The-Ship-Inn.h31632841.Hotel-Information) > > [Hotels in Hamilton](https://www.expedia.co.uk/Hamilton-Hotels.d3963.Travel-Guide-Hotels) > > [Lees Cottage](https://www.expedia.co.uk/Hope-Valley-Hotels-Lees-Cottage.h30998653.Hotel-Information) ### Flights > [easyJet](https://www.expedia.co.uk/EasyJet-Flights.cU2.Travel-Guide-Airlines) > > [Flights from Tocumen (PTY) to Bocas del Toro (BOC)](https://www.expedia.co.uk/lp/flights/pty/boc/panama-city-to-bocas-del-toro) > > [KLM Manchester (MAN) to Amsterdam (AMS) flights](https://www.expedia.co.uk/lp/flight-routes/klm-from-manchester-to-schiphol/kl/man/ams) > > [Flights from Atlanta (ATL) to New Orleans (MSY)](https://www.expedia.co.uk/lp/flights/atl/msy/atlanta-to-new-orleans) > > [Flights from Derby (EMA) to Lytham St. Anne's (BLK)](https://www.expedia.co.uk/lp/flights/ema/blk/east-midlands-to-blackpool) > > [Flights from Dubai (DXB) to Nairobi (NBO)](https://www.expedia.co.uk/lp/flights/dxb/nbo/dubai-to-nairobi) > > [Eurostar](https://www.expedia.co.uk/Eurostar-Flights.c9F.Travel-Guide-Airlines) ### Packages > [Mosque–Cathedral of Córdoba](https://www.expedia.co.uk/MosqueCathedral-Of-Cordoba-Cordoba-Old-City.d6121508.Attraction) ### Holiday Rentals > [Albufeira Holiday Rentals](https://www.expedia.co.uk/Albufeira-Holiday-Rentals.d4692.Travel-Guide-HolidayRentals) ### General > [Visit St. Paul's Bay](https://www.expedia.co.uk/St-Pauls-Bay.dx6060244)