The customer service was excellent by US standards. Our 1 bedroom plus living room/kitchenette was adequate in size. The kitchenette was perfectly stocked- bread knife, cutting board, veg knife, colander, pots, pans, cork pull, etc. The bathroom featured a radiator/towel warmer, tub/shower style bath, sink and toilet. There were no bathroom features that an American would fear or puzzle over. The hotel has a laundromat, easy access to the Parisian métro, plenty of bakeries and grocery stores nearby as well as an open market 10 minutes away by foot on Thursdays and Sundays at the centre ville. There are two kid friendly public parks with playgrounds 5 and 10 minutes away as well. Asnières-sur-Seine has a very nice feel - a mix of building sizes and styles, street sizes and a diverse population. It’s home to most of the people you’ll meet and feels simultaneously cosmopolitan and quintessentially French. The location is perfect for a visit to Paris that is once-removed, without feeling isolated. The staff were very friendly and personable. The hotel hosts occasional themed parties depending on the season, loans out board games, rice steamers and raclette grills, and posts the expected weather forecast. We will definitely stay here again.