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Palace Hotel Arusha

4.0 star property
Central hotel connected to the convention centre in Arusha with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Palace Hotel Arusha

Photo gallery for Palace Hotel Arusha

Deluxe Suite, 1 Queen Bed, Non Smoking | Balcony view
Front of property
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Breakfast and dinner served, local and international cuisine
Check-in/check-out kiosk

Overview of Palace Hotel Arusha

Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
The price is £142
Price available on 5/5/2024

Check out the area

Map
Makongoro Road, Arusha, Arusha Region
  • Popular LocationArusha Clock Tower3 min walk
  • Popular LocationArusha International Conference Centre5 min walk
  • Popular LocationMaasai Market and Curios Crafts9 min walk
  • AirportKilimanjaro (JRO-Kilimanjaro Intl.)71 min drive
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Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Double Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 Queen Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 Double Bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Arusha

Located in Arusha, Palace Hotel Arusha is connected to a shopping centre. Natural History Museum and Arusha Declaration Monument are cultural highlights, and travellers looking to shop may want to visit Maasai Market and Curios Crafts and Njiro Complex. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.
Visit our Arusha travel guideOpens in a new window

What's nearby

  • Arusha Clock Tower - 3 min walk
  • Arusha International Conference Centre - 5 min walk
  • Maasai Market and Curios Crafts - 9 min walk
  • Arusha Declaration Monument - 10 min walk
  • Njiro Complex - 6 min drive

Getting around

  • Arusha (ARK) - 26 min drive

Restaurants

  • Khan's Barbeque - 15 min walk
  • Pizza Stop - 2 min walk
  • George's Tavern - 17 min walk
  • Kitamu Cafe - 3 min walk
  • Arusha City Park - 7 min walk

About this property

Palace Hotel Arusha

Upscale hotel connected to the convention centre
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Palace Hotel Arusha. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and 3 meeting rooms
  • Luggage storage, a lift and a front desk safe
Room features
All 97 individually furnished rooms boast comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as premium bedding and pillow menus.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
  • 32-inch LED TVs with satellite channels
  • Fridges, electric kettles and heating

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Arusha
Palace Hotel Arusha Hotel
Palace Hotel Arusha Arusha
Palace Hotel Arusha Hotel Arusha

Frequently asked questions

Is Palace Hotel Arusha pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palace Hotel Arusha?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Palace Hotel Arusha on 5 May 2024 start from £141.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palace Hotel Arusha?

Self-parking is free at this property.

What time is check-in at Palace Hotel Arusha?

Check-in start time: 11:00 AM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Hotel Arusha?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Does Palace Hotel Arusha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Palace Hotel Arusha located?

Located in the heart of Arusha, this spa hotel is within a 5-minute walk of Natural History Museum and Arusha Clock Tower. Arusha International Conference Centre and Maasai Market and Curios Crafts are also within 10 minutes.

Palace Hotel Arusha Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, amenities
The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Stayed 10 nights in Sep 2023

8/10 Good

Scott

Stayed 1 night in Jul 2023

10/10 Excellent

Evangelina

Stayed 2 nights in Jul 2022

10/10 Excellent

Heather

Stayed 1 night in Jun 2022

8/10 Good

Ali

Stayed 1 night in Mar 2022

8/10 Good

Nilanjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Stayed 1 night in Feb 2022

8/10 Good

Nadim Abou

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, good equipment in the gym and the staff were wonderful.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jul 2021

8/10 Good

roger

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021