Title: Arusha Serena Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2384397&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Arusha Serena Hotel Travelers start with a traditional English breakfast, consult the concierge for local tips, then relax with spa treatments or explore by bicycle. ## Photo gallery for Arusha Serena Hotel ![Exterior detail - Arusha Serena Hotel (Arusha)](https://images.trvl-media.com/lodging/3000000/2390000/2384400/2384397/d53f74ae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, free WiFi, bed sheets - Arusha Serena Hotel (Arusha)](https://images.trvl-media.com/lodging/3000000/2390000/2384400/2384397/cb3b4beb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Arusha Serena Hotel (Arusha)](https://images.trvl-media.com/lodging/3000000/2390000/2384400/2384397/82411b7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Arusha Serena Hotel (Arusha)](https://images.trvl-media.com/lodging/3000000/2390000/2384400/2384397/21e825e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Arusha Serena Hotel (Arusha)](https://images.trvl-media.com/lodging/3000000/2390000/2384400/2384397/481d6c05.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Arusha Serena Hotel, near Mount Meru, welcomes families and solo travelers. Enjoy English breakfast in the garden, arcade games, spa services, bicycle rentals, and high-speed WiFi for seamless relaxation. ## Reviews 9.4 Exceptional ## Popular amenities - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant - Business services £142 includes taxes & fees 1 Apr - 2 Apr ## Room options ### Check availability for these dates Tonight [Mar 2 - Mar 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 3 - Mar 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ### View all photos for Standard Double Room ![Standard Double Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2390000/2384400/2384397/fef0081a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 5 reviews ### Highlights Connecting rooms available Free cots/infant beds Separate bedroom Ceiling fan Hairdryer Bathrobes Champagne service Free bottled water - Lake view - 280 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArusha-Hotels-Arusha-Serena-Hotel.h2384397.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArusha-Hotels-Arusha-Serena-Hotel.h2384397.Hotel-Information) ## About the area Located in Arusha, Arusha Serena Hotel is connected to a shopping centre. Lake Duluti and Arusha Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Natural History Museum and Cultural Heritage Centre. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. [Visit our Arusha travel guide](https://www.expedia.co.uk/Arusha.dx178011) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-3.38063%2C36.79219&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F9TIAbb6TXgQzn1-gSEsJvM8C08=) Arusha Town, Arusha ### What's nearby - ![For a cool evening get down here ,grab a peddle and get to a boat into the water as you watch the sun go down. A beautiful place in Arusha Tanzania,a nice place for a bonfire .](https://images.trvl-media.com/place/178011/b383fa66-dc05-4147-bdef-cf7e1078625d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Duluti 3 min walk \- 0.2 miles - ![Mount Meru is a dormant stratovolcano located 70 kilometers west of Mount Kilimanjaro in the country of Tanzania. At a height of 4,562.13 meters, it is visible from Mount Kilimanjaro on a clear day, and is the fifth-highest mountain in Africa, dependent on definition](https://images.trvl-media.com/place/6120056/277134c4-8b8f-411d-b8fa-80d10d7bda33.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arusha National Park 51 min drive \- 21.2 miles - Arusha Clock Tower 14 min drive \- 8.3 miles - Sheikh Amri Abeid Memorial Stadium 16 min drive \- 9.3 miles - Njiro Complex 18 min drive \- 9.9 miles ### Getting around - Arusha (ARK) 47 min drive ### Restaurants - Arabica Coffee Bar 13 min drive - Amber Bar And Restaurant 12 min drive - Kingstone Asilia 9 min drive - Sky Lounge 13 min drive - Saba Saba 13 min drive ## About this property ### Arusha Serena Hotel Family-friendly hotel connected to the convention centre Free English breakfast, a garden and an arcade/games room are just a few of the amenities provided at Arusha Serena Hotel. Active travellers can enjoy cycling at this hotel. Treat yourself to a Swedish massage or other spa services. In addition to a library and laundry facilities, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. Additional perks include: - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and express check-out - Supervised childcare (surcharge), luggage storage and a banquet hall Room features All guest rooms at Arusha Serena Hotel include perks, such as bathrobes, in addition to amenities, such as free WiFi and free bottled water. Other amenities include: - Free toiletries and hairdryers - Ceiling fans, daily housekeeping and desks ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/20000000/19720000/19712300/19712290/95f5c589.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Airport Planet Lodge at Kilimanjaro Airport Arusha - Pool - Spa - Free airport shuttle - Parking included 9.4 Exceptional 302 reviews £177 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=19712290&PinnedHotelID=19712290&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1270000/1267800/1267795/59a90c8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Arusha, The Arusha Hotel Arusha - Pool - Hot tub - Kids’ pool - Parking included 8.8 Excellent 159 reviews £167 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=1267795&PinnedHotelID=1267795&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/27000000/26680000/26676400/26676361/e6b044fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rivertrees Country Inn Arusha - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 43 reviews £129 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=26676361&PinnedHotelID=26676361&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Double Room, 1 King Bed, Non Smoking, Mountain View | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/101000000/100780000/100777000/100776956/31b34b01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sanna Boutique Hotel Arusha - Breakfast included - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 89 reviews £123 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=100776956&PinnedHotelID=100776956&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/14000000/13230000/13227700/13227676/445591b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gold Crest Hotel, Arusha Arusha - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 23 reviews £137 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=13227676&PinnedHotelID=13227676&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/33000000/32840000/32836200/32836185/fac0c79c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kili Villa Arusha - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 6 reviews £200 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=32836185&PinnedHotelID=32836185&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/30000000/29950000/29946000/29945923/f46c4393.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fun Retreat Resort, Hotel and Ayurveda Spa Arusha - Pool - Breakfast included - Spa - Kids’ pool 8.6 Excellent 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=29945923&PinnedHotelID=29945923&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/35000000/34870000/34865500/34865479/3d8a8bc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Melia Arusha Arusha - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 156 reviews £273 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=34865479&PinnedHotelID=34865479&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/18000000/17520000/17510400/17510380/c5c71a41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulia Boutique Hotel and Spa Arusha - Pool - Breakfast included - Spa - Parking included 8.4 Very good 93 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=17510380&PinnedHotelID=17510380&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6030000/6023900/6023870/34b24abc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zawadi House Arusha - Breakfast included - Spa - Parking included - Free Wi-Fi 8.6 Excellent 143 reviews £82 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=6023870&PinnedHotelID=6023870&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=2384397&PinnedHotelID=2384397&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2384397,19712290,1267795,26676361,100776956) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free secured self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free English breakfast available daily 6:30 AM to 10:00 AM - A bar/lounge - A restaurant - Couples/private dining ### Things to do - Arcade/game room - Bicycle rentals - Library ### Family friendly - Arcade/game room - Babysitting (surcharge) - Laundry facilities - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - Business centre - Conference space ### Outdoors - Garden - On a lake ### Spa - Deep-tissue massages - Hot stone massages - In-room massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Food and drink - Champagne service - Free bottled water ### More - Ceiling fan - Connecting rooms available - Desk - Phone ## Policies ### Check-in Check-in start time: noon; check-in end time: anytime Early check-in subject to availability An early check-in fee will be charged ### Check-out Check-out before 10 AM Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for TZS 150.0 per night. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: TZS 12000 per person (one-way) - Airport shuttle fee per child: TZS 6000 (one-way), (from 4 to 17 years old) - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: TZS 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Property Registration Number 16653 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Duluti Serena Hotel Lake Duluti Lake Duluti Hotel Lake Duluti Serena Lake Duluti Serena Arusha Lake Duluti Serena Hotel Lake Duluti Serena Hotel Arusha Serena Lake Duluti Serena Mountain Village Hotel Arusha Arusha Serena Hotel Resort Arusha Serena Arusha Serena Hotel Hotel Arusha Serena Hotel Arusha Arusha Serena Hotel Resort Spa Arusha Serena Hotel Hotel Arusha ## Frequently asked questions ### Is Arusha Serena Hotel pet-friendly? ### How much does it cost to stay at Arusha Serena Hotel? ### How much is parking at Arusha Serena Hotel? ### What time is check-in at Arusha Serena Hotel? ### What time is check-out at Arusha Serena Hotel? ### Does Arusha Serena Hotel provide a shuttle to the airport? ### Where is Arusha Serena Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Arusha Serena Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.2 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 47 8 - Good 13 6 - Okay 2 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Kathleen 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities All the amenities were wonderful ##### Kathleen Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Teresa 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel and grounds are beautiful! The staff was extremely helpful and friendly. I would highly recommend them! ##### Teresa Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Illona 14 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms in a lush setting. Staff were extremely competent and friendly ##### Illona Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Paloma 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place !! Very clean and relax ##### Paloma Stayed 1 night in May 2024 ### 10/10 Excellent #### edward 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities monkeys on the roof were a lot of fun! Beautiful grounds and buildings. Very helpful staff and great food. ##### edward Stayed 2 nights in Apr 2024 ### 8/10 Good #### Simon 8 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good food ##### Simon Stayed 3 nights in May 2024 ### 10/10 Excellent #### Brittany 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful, quiet property with excellent staff. We had a room with a large king, and twin bed, perfect for families. It is a short drive from the hustle and bustle of Arusha. Wonderful place to stay with the bonus of several monkeys on the property for entertainment. ##### Brittany Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Farron 23 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Stay We had two beautiful nights here with exceptional service from the staff who were kind and attentive to your every need. The grounds are beautiful and well maintained. I would stay here again and recommend it to anyone wanting peace and serenity. ![Beautiful Bungalows!](https://a.travel-assets.com/ugc/hotel-reviews/07F3F08A7767A9AA39B27BF729B17C02FEDD71501692807011458.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Farron Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Connie 2 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Absolutely beautiful! The grounds are designed in such a way you just want to stay forever. A nice walking path allows some exercise while enjoying the grounds ##### Connie Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Brooke 2 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 star Tanzanian experience This is truly a Tanzanian 5 star experience. Service is excellent, food is excellent and very reasonably priced. The rooms are very clean, there is an AC unit in the room I am staying in. The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did. ![](https://a.travel-assets.com/ugc/hotel-reviews/570792D72D3A417BEBA6A497C8F395327ED688911722619727770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/713A1C294F6D2781CADCEB862B2924D0C972723F1722619728154.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E390BA8E4E94ABA179A173B691F3C24930C00E091722619727862.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40D3E9024A91FA5E6D3985F6110417EE059082C31722619731699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brooke Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Brooke 3 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Five star Tanzanian experience This is truly a Tanzanian great value five star experience. Service is excellent, food is excellent and course dinner very reasonably priced. Breakfast is complimentary. The rooms are very clean, there is an AC unit in some of the rooms. The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did. ![](https://a.travel-assets.com/ugc/hotel-reviews/570792D72D3A417BEBA6A497C8F395327ED688911722619727770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/713A1C294F6D2781CADCEB862B2924D0C972723F1722619728154.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E390BA8E4E94ABA179A173B691F3C24930C00E091722619727862.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40D3E9024A91FA5E6D3985F6110417EE059082C31722619731699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brooke Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Dave 10 Oct 2024 Loved the monkeys on the property, the staff was excellent and the property beautiful! ##### Dave Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mark 27 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel with a Colonial feel and great service. ##### Mark Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sophia 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely tranquil place to stay ##### Sophia Stayed 1 night in Jul 2024 ### 8/10 Good #### Guisela 20 Jul 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Have some rest Beautiful place, location is in the middle of nowhere but hotel lovwly ##### Guisela Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Lucy 31 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiul lodge, rooms and gardens. Excellent food. Fantastic staff. Recommend doing the walk around Lake Duluti ##### Lucy Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Janice 5 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place to stay just outside Arusha Beautiful hotel! The rooms are all separate bungalows spread out over a large park like area which is very beautiful. There is a nice walking trail that goes around the entire area and we really enjoyed it. The restaurant is outstanding and has a good selection. Very good breakfast too. We ate several meals there. The photos on the website are exactly what it looks like. Very friendly staff. We highly recommend it. ##### Janice Stayed 1 night in Mar 2023 ### 8/10 Good #### Sandra 22 Sept 2022 Liked: Cleanliness, property conditions & facilities If you want to stay in a hut in an ugly part of Arusha, without the safari animals, this is your place. Most guests use it overnight on their way to where the animals are. Pretty “rustic”. ##### Sandra Stayed 2 nights in Sep 2022 ### 8/10 Good #### Said 19 Nov 2023 Old building, kept clean and the surrounding is nice but needs more work. The food is terrible, I would give it a one star nothing more. For a Serena I was hoping they would have good food and the menu looks like it was written in the 70s or 90s and was never changed. ##### Said Stayed 1 night in Nov 2023 ### 10/10 Excellent #### H. PETER 4 Mar 2024 The only problem worth noting in my 2 stays ( before and after a 13 day safari) was the inability of the property to process credit cards. This required much more cash than travelers are accustomed to carrying. ##### H. PETER Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Faryal 24 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very friendly and accommodating I only stayed one night at this hotel because I arrived at 20:15 and my safari would start the next morning. I arrived at 22:00 and asked for dinner. Although the restaurant closes at 22u, they made an exception for me and brought out the menu. Very accommodating and friendly! I wouldn’t know where to get food that late at night. I’ll definitely stay there again for longer. ##### Faryal Stayed 1 night in Aug 2022 ### 6/10 Okay #### Carol 22 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Head office needs to get their act sorted We arrived at Arusha Serena Hotel at 3.30am after a 24-hour journey, only to be told they did not have a reservation for us. I showed the receptionist the hotels.com booking and she finally gave us a key and said she would sort it in the morning. No apology the next morning. The rooms are very nice, in little rondavals. A bit smaller than shown on their photos though. Good choice at breakfast and overall the staff were very polite and friendly. Would I stay again - Yes but central reservations need to get their act together. Out of the 6 lodges we stayed at in Tanzania, 2 belonged to Serena. The 2nd hotel (Ngorongoro) had overbooked and we had a terrible experience there - again in was down to central reservations. Such a shame because both properties are lovely and unique and have lovely staff. Let down completely by head office. ##### Carol Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Maureen 24 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff. Rooms clean and comfortable. Lovely grounds. Food very good. Really enjoyed my stay. ##### Maureen Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Faye 20 Nov 2025 Liked: Cleanliness, property conditions & facilities Staff was attentive and warm/friendly. The service and food were both excellent. The room was clean, beautiful, and comfortable. I would highly recommend this hotel! ##### Faye Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Inmaculada Concepción 3 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bue a estancia, buen desayuno, hotel seguro y personal muy amable, lo recomiendo ##### Inmaculada Concepción Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Pearl Beach Resort by Sansi](https://www.expedia.co.uk/Pearl-Beach-Resort-Zanzibar.h39193618.Hotel-Information) > > [Konokono Beach Resort and Isaraya Over Water Villa](https://www.expedia.co.uk/Michamvi-Hotels-Konokono-Beach-Resort.h3881687.Hotel-Information) > > [Manyara Lake View](https://www.expedia.co.uk/Lake-Manyara-National-Park-Hotels-Manyara-Wildlife-Safari-Camp.h4857406.Hotel-Information) > > [Ngorongoro Lions Paw](https://www.expedia.co.uk/Ngorongoro-Conservation-Area-Hotels-Ngorongoro-Lions-Paw.h31668051.Hotel-Information) > > [Mambo Ocean Resort](https://www.expedia.co.uk/Kiwengwa-Hotels-Mambo-Ocean-Resort.h91290625.Hotel-Information) > > [Hotel Riu Jambo - All Inclusive](https://www.expedia.co.uk/Nungwi-Hotels-Hotel-Riu-Jambo.h75595198.Hotel-Information) > > [PILI PILI UHURU](https://www.expedia.co.uk/Jambiani-Hotels-PILI-PILI-UHURU.h76785042.Hotel-Information) > > [Neptune Ngorongoro Luxury Lodge](https://www.expedia.co.uk/Ngorongoro-Conservation-Area-Hotels-Neptune-Ngorongoro-Luxury-Lodge.h5026066.Hotel-Information) > > [LUX Marijani Zanzibar](https://www.expedia.co.uk/Pwani-Mchangani-Hotels-Marijani-Beach-Resort-Spa.h69923153.Hotel-Information) > > [Ngorongoro Serena Safari Lodge](https://www.expedia.co.uk/Ngorongoro-Conservation-Area-Hotels-Ngorongoro-Serena-Safari-Lodge.h903728.Hotel-Information) > > [Four Seasons Safari Lodge Serengeti](https://www.expedia.co.uk/Serengeti-National-Park-Hotels-Four-Seasons-Safari-Lodge-Serengeti.h2949601.Hotel-Information) > > [Zuri Zanzibar](https://www.expedia.co.uk/Kendwa-Hotels-Zuri-Zanzibar.h20217090.Hotel-Information) > > [Ngorongoro Marera Mountain View Lodge](https://www.expedia.co.uk/NGORONGORO-MARERA-MOUNTAIN-VIEW-LODGE.h55015788.Hotel-Information) > > [Africa Safari Lake Natron Camping](https://www.expedia.co.uk/Lake-Natron-Hotels-Africa-Safari-Lake-Natron-Camping.h71677276.Hotel-Information) > > [Highview Hotel](https://www.expedia.co.uk/Karatu-Hotels-Highview-Hotel.h22109001.Hotel-Information) > > [The Mora Zanzibar - Luxury All Inclusive](https://www.expedia.co.uk/Matemwe-Hotels-Emerald-Zanzibar-Resort-Spa.h78245396.Hotel-Information) > > [Anantya Serengeti](https://www.expedia.co.uk/Arusha-Hotels-Anantya.h95540769.Hotel-Information) > > [Meliá Serengeti Lodge Member of Meliá Collection](https://www.expedia.co.uk/Serengeti-National-Park-Hotels-Melia-Serengeti-Lodge.h18410258.Hotel-Information) > > [Hotel Riu Palace Zanzibar - All Inclusive](https://www.expedia.co.uk/Nungwi-Hotels-Riu-Palace-Zanzibar-All-Inclusive.h5361523.Hotel-Information) > > [Neptune Pwani Beach Resort & Spa Zanzibar](https://www.expedia.co.uk/Kiwengwa-Hotels-Neptune-Pwani-Beach-Resort-Spa.h4544303.Hotel-Information) > > [Karatu Simba Lodge](https://www.expedia.co.uk/Karatu-Hotels-Karatu-Simba-Lodge.h21537856.Hotel-Information) > > [Antares Villa](https://www.expedia.co.uk/West-Mani-Hotels-Antares-Villa.h95147597.Hotel-Information) > > [Amani Boutique Hotel - Small Luxury Hotels of the World](https://www.expedia.co.uk/Paje-Hotels-Amani-Boutique-Hotel.h45431049.Hotel-Information) > > [Maharaja Boutique Hotel Zanzibar](https://www.expedia.co.uk/Uroa-Hotels-Maharaja-Boutique-Hotel-Zanzibar.h106507120.Hotel-Information) > > [Sensations Eco-Chic Hotel](https://www.expedia.co.uk/Pwani-Mchangani-Hotels-Pwani-Mchangani.h95985922.Hotel-Information) > > [Uroa Bay Beach Resort](https://www.expedia.co.uk/Uroa-Hotels-Uroa-Bay-Beach-Resort.h5448275.Hotel-Information) > > [Nungwi Dreams by Mantis](https://www.expedia.co.uk/Nungwi-Hotels-Nungwi-Dreams.h19700686.Hotel-Information) > > [Farm of Dreams Lodge](https://www.expedia.co.uk/Karatu-Hotels-Farm-Of-Dreams-Lodge.h11806795.Hotel-Information) > > [Z Hotel & Z2 Hotel](https://www.expedia.co.uk/Nungwi-Hotels-The-Z-Hotel.h3675918.Hotel-Information) ---