"The staff member at check in was friendly and welcoming. It was close to grocery stores, a laundrimatte and food. Whilst basic, it was clean and large enough for my family of four and our luggage. It was an easy drive to Arles and Avignon. We wpuld stay here again. "
"The staff member at check in was friendly and welcoming. It was close to grocery stores, a laundrimatte and food. Whilst basic, it was clean and large enough for my family of four and our luggage. It was an easy drive to Arles and Avignon. We wpuld stay here again. "
"Joel was friendly, cheerful and extremely helpful. He advised where to park, helped with our luggage.
We were given a beautiful room with a view of The Rhone River."
"Joel was friendly, cheerful and extremely helpful. He advised where to park, helped with our luggage.
We were given a beautiful room with a view of The Rhone River."
"We found this strategic accommodation for several reasons and if you don't want a horse experience you probably won't need your car for a while.
Free public parking is within walking distance, ditto for the pedestrian city center, restaurants and beaches (wind if always treacherous).
Friendly staff, cleaning ok, perfect quality french style breakfast!
The standard room is decent, so why not?
We enjoyed our stay!"
"We found this strategic accommodation for several reasons and if you don't want a horse experience you probably won't need your car for a while.
Free public parking is within walking distance, ditto for the pedestrian city center, restaurants and beaches (wind if always treacherous).
Friendly staff, cleaning ok, perfect quality french style breakfast!
The standard room is decent, so why not?
We enjoyed our stay!"
"The hotel / room / bedding and property were clean. The staff were cheerful, polite and helpful. There was a bit of noise due to a group of chaperoned teenagers staying on the same floor... Loud talking / laughing / running in the hallway, door slamming, etc. The pool was open, and i was told that the restaurant was closed for meals other than breakfast."
"The hotel / room / bedding and property were clean. The staff were cheerful, polite and helpful. There was a bit of noise due to a group of chaperoned teenagers staying on the same floor... Loud talking / laughing / running in the hallway, door slamming, etc. The pool was open, and i was told that the restaurant was closed for meals other than breakfast."
"Charming hotel with friendly staff, nice pool and garden, five minutes to station and short connections to Arles and Avignon. And a walk across river to neighbour town with more restaurants etc."
"Charming hotel with friendly staff, nice pool and garden, five minutes to station and short connections to Arles and Avignon. And a walk across river to neighbour town with more restaurants etc."
"The staff were all SO kind and the property and rooms were gorgeous. I wish we could have extended our trip just to have had more time there! As someone who lives on a horse ranch it felt like the French equivalent of being home. A wonderful stay all around! "
"The staff were all SO kind and the property and rooms were gorgeous. I wish we could have extended our trip just to have had more time there! As someone who lives on a horse ranch it felt like the French equivalent of being home. A wonderful stay all around! "
"First impressions were pleasant. We were a family of 5 staying in the family room with private bathroom.
The room was quite basic - large enough for the 5 of us, with x2 double beds and a single bed comfortably fitting in the room. However it was lacking features that you may expect in hotels and especially for longer stays - eg) TV. The bathroom was essentially a small boxed in part of the room - it was very cramped and a taller person would need to crouch. There was no shower curtain, so in...
"First impressions were pleasant. We were a family of 5 staying in the family room with private bathroom.
The room was quite basic - large enough for the 5 of us, with x2 double beds and a single bed comfortably fitting in the room. However it was lacking features that you may expect in hotels and especially for longer stays - eg) TV. The bathroom was essentially a small boxed in part of the room - it was very cramped and a taller person would need to crouch. There was no shower curtain, so in...
"Lovely, super friendly staff and room was clean with everything needed! Only downside was that the corridor smelt quite badly of smoke, but I couldn't smell this in the room so really not that bad."
"Lovely, super friendly staff and room was clean with everything needed! Only downside was that the corridor smelt quite badly of smoke, but I couldn't smell this in the room so really not that bad."
"This was a great place to stay for a night as we travelled. It was very close to the motorway but not noisy. The room was clean. The breakfast was very good and the price very reasonable."
"This was a great place to stay for a night as we travelled. It was very close to the motorway but not noisy. The room was clean. The breakfast was very good and the price very reasonable."
"The staff was very friendly and helpful. Always made sure to answer my questions and give useful information.
Regarding the rooms, they were mostly clean and in good condition, however, the A/C didn't seem to work and neither did the bathroom extractor fan.
The hotel is well connected, at 25 minutes walking from Downtown Arles. The free parking is very useful if you're planning on renting a car and driving to neighboring towns. "
"The staff was very friendly and helpful. Always made sure to answer my questions and give useful information.
Regarding the rooms, they were mostly clean and in good condition, however, the A/C didn't seem to work and neither did the bathroom extractor fan.
The hotel is well connected, at 25 minutes walking from Downtown Arles. The free parking is very useful if you're planning on renting a car and driving to neighboring towns. "
"We really enjoyed our stay in the apartment. It is very clean, well equipped and located right in the center.
View from the living room is amazing!
Communication was easy and timely.
We highly recommend this place"
"We really enjoyed our stay in the apartment. It is very clean, well equipped and located right in the center.
View from the living room is amazing!
Communication was easy and timely.
We highly recommend this place"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"It's not a hotel, it's apartments for tourists. The location is superb, with supermarkets and restaurants nearby. The decor is beautiful and elegant. It's unfortunate that the management overlooks several details, such as dishes left unputdownable in the washing machine, a lack of coffee, clean but stained towels, and a leaky air conditioner. I maintain that the place is lovely, but in my opinion, poorly managed."
"The Mercure Arles is in a perfect position to explore the old part of Arles on foot. The only cars allowed in the old part are those owned by people who live there, so walking is the only way to explore. It’s a lot of fun exploring the narrow streets and there’s plenty of places to rest along the way. The Mercure is clean, the rooms are not big but adequate and the every staff member we encountered was professional, helpful and engaging. The amenities are basic, just hand and body wash, which appears to be the case in most French Mercure Hotels. There was no fridge in our room which we found very unusual and medication needed to be handed to staff for refrigeration which was a little inconvenient. We ate at the restaurant but there are many more better places to eat that have a more diverse menu. I think the restaurant mainly caters to French coach tours and it is probably more suited to that clientele. If position is important in your travel plans then Mercure Arles is very well placed."
"Nice country setting with easy drive into Arles. Very accommodating and friendly host. Super quiet and dark at night. Note that although Pascal no longer offers dinner, there is a refrigerator and microwave that she encourages guests to use. Comfortable bed, but the pillows are hard. There is no overhead shower, but there is a handheld sprayer in the bathtub."
"The bed was not comfortable, it felt like a futon. The room was very clean and otherwise comfortable. Nice shower.
Checkin time was posted at 2:00 but our room was not ready until 2:30. No explanation was given for the delay. The desk representative asked me if I paid for breakfast (I did) but it took her a long time to verify that.
At about 3:00AM we were woken by a fire alarm! It took a minute or two to hear because of was wearing earplugs (had to keep the window open because it was warm and air conditioning was not available in May). We quickly dressed and joined throngs of people in the stairs. The alarm continued. No one at the desk. No emergency services people. Nothing. After about 15 minutes the alarm stopped. No announcement, no explanation and after another few minutes people started going back to their rooms.
It was frightening and aggravating to have no information at all. There were a lot of families with young children. I hate to think what might have happened if this was a real emergency."
"The hotel / room / bedding and property were clean. The staff were cheerful, polite and helpful. There was a bit of noise due to a group of chaperoned teenagers staying on the same floor... Loud talking / laughing / running in the hallway, door slamming, etc. The pool was open, and i was told that the restaurant was closed for meals other than breakfast."
"The room was very clean and sufficient for a two-night stay. The location in relation to city center could be better but it is very accessible by buses and brief walk. The staff was very pleasant and welcoming. Thank you. Martink"