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Reviews of qp Hotels Arequipa

3.5 out of 5
qp Hotels Arequipa
Calle Villalba 305, Arequipa, Arequipa

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 135 reviews" "
Rating 8 - Good. 31 out of 135 reviews" "
Rating 6 - Okay. 13 out of 135 reviews" "
Rating 4 - Poor. 6 out of 135 reviews" "
Rating 2 - Terrible. 4 out of 135 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Constanza

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room was an iceberg…Frigid, they claimed the heater was broken, provided a blanket, my father ended up sick with bronchitis. I think it was warmer in the street than in the room. Horrible experience!!!
Stayed 3 nights in Sep 2022
Response from QP HOTELS AREQUIPA on 30 Sept 2022
Dear guest,We are sorry that your experience was not pleasant. We will work to improve the quality of our service. Thanks for your comments.

10/10 Excellent

Guy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from QP HOTELS AREQUIPA on 24 Aug 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Mireily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Is a nice property, closed to restaurants and 6 minutes walking distance from the Plaza de Armas. The staff is amazing. But the hotel Is in a lonely street, and the breakfast is poor, just only eggs and bread with juice and coffee. The last day I prefer to get out for breakfast. The room is ok but the last day when I was packaged my things I shook the sheets, and I found rice on the bed!!! I never ate in the room! It was disgusting!
Stayed 1 night in Nov 2021
Response from QP Hotels Arequipa on 15 Nov 2021
Dear Mireily, we apologize for this inconveniences. We still working in give you and excellent service. Regards,

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice and clean, staff is nice and friendly
Our stay was very nice, staff was very nice always willing to help
Stayed 2 nights in Jul 2021
Response from QP AREQUIPA on 17 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very friendly. Recommended
Stayed 2 nights in Jun 2021
Response from Qp Hotels Arequipa on 16 Jun 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not included even though the room cost is not low
Stayed 2 nights in Dec 2020

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with very helpful staff. Within walking distance to a number of lovely restaurants and town plaza.
Stayed 3 nights in Mar 2020
Response from Hotel Management on 16 Jun 2020
Dear, Thank you for your kind comment. Our staff is committed to providing a high quality service. We are pleased to know about your wonderful stay at qp. We hope to see you soon. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room, friendly staff and good breakfast with cook to order eggs. We were here twice and both times were very nice. The staff was very accomodating to our needs including helping with transportation. Always with a smile.
Stayed 1 night in Mar 2020
Response from Hotel Management on 16 Jun 2020
Dear Thanks for the kind comment. We are proud to know that your stay was good. Our staff is happy with your greetings and comments. We hope to see you soon Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a lovely hotel in a great location in the historic area of Arequipa. We arrived by bus early in the morning and although our room wasn’t ready, the staff offered us complimentary breakfast and the use of their facilities, which was much appreciated. The rooms are very comfortable and clean and breakfast was great. Would recommend to others visiting the area!
Stayed 2 nights in Feb 2020
Response from Reservation Department on 7 Mar 2020
Dear The time spent in giving us a comment is very valuable for us because we can witness the experiences of our clients and fill ourselves with satisfaction that they have had a wonderful stay qp. We hope to see you soon Best regards

4/10 Poor

Rick, Morelia, México

Disliked: Amenities, property conditions & facilities
There was no internet service. There was no electricity in some rooms and the elevator did not work. Several people complained in the administration. There are only 2 people to attend to all the people staying.
Stayed 1 night in Jan 2020
Response from Operations Departmen on 13 Jan 2020
Dear Rick, Thank you for staying at qp Hotels Arequipa. I wanted personally apologize for the problems that you have encountered during your stay. Please let me inform you that the problem with the electricity was caused by a power failure in that area. As you know, when you have no electricity, you won’t have elevators or the internet functioning. As soon as the problem of the power shortage occurred, we used the emergency power generator. We are so sorry that you had to go through this experience, but as you know these kinds of problems are out of our hands. Again we apologize sincerely for that incident.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Comfortable rooms. Good location. Great balcony.
Stayed 1 night in Dec 2019
Response from Reservations Staff on 13 Jan 2020
Dear Thanks for the comment and the weighting. We are proud that the stay was good. Our staff is happy with your greetings and comments We hope to see you soon regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel, friendly staff, great value. Room was clean and well equipped. Breakfast was very good with very friendly people.
Stayed 1 night in Nov 2019
Response from Reservations Staff on 13 Jan 2020
Dear Thanks for the comment and the weighting. We are proud that the stay was good. Our staff is happy with your greetings and comments We hope to see you soon regards

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel, muy amables y limpio!... Recomendado!
Stayed 1 night in Nov 2019
Response from Reservatiosn Department on 13 Jan 2020
Dear Erika Thanks for the comment and the weighting. We are proud that the stay was good. Our staff is happy with your greetings and comments We hope to see you soon regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very modern and very central Hotel in Arequipa with great staff. It's built into a traditional Arequipa building so the rooms don't have huge windows as other reviews have commented but this is part of the character of the Hotel. Overall, excellent place to stay in central Arequipa.
Stayed 1 night in Sep 2019
Response from Hotel Management on 16 Jun 2020
Dear, thank you so much for your kind comment. We are very pleased to know you had an amazing time during your stay at our hotel. We hope to see you soon! Best regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Hotel Management on 16 Jun 2020
Estimado(a), gracias por su calificación. Nos causa mucha satisfacción saber que tuvo una agradable experiencia en nuestras instalaciones. Esperamos verle pronto. Saludos cordiales.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Nice hotel in a good location. About 10 minutes walk to Plaza de Armas
Stayed 1 night in Sep 2019
Response from Reservations Department on 20 Sept 2019
Dear Craig. Thank you for your comment because it is very important to us. It is a pleasure to have shared a good memory for you. I hope to see you again

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience!
It’s a wonderful hotel, new, clean, quiet and in a walking distance to many attractions. Best of all, the staff members were very friendly and helpful. We had to leave early (3am) for our trek, and they offered to make us breakfast. The best service!
Stayed 2 nights in Jul 2019
Response from Reservations Department on 20 Sept 2019
Dear. Thank you for your comment because it is very important to us. It is a pleasure to have shared a good memory with yours qp experience. I hope to see you again

8/10 Good

Sinai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Highly Recommended
A very good value just outside of the Plaza Armas-quiet block but still just 5-10 minutes to it. Rooms have all of the modern amenities and luxuries needed.
Stayed 1 night in Jul 2019
Response from Reservations Department on 20 Sept 2019
Dear. Thank you for your comment. It is a pleasure to have shared a good memory with the qp experience. I hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from qp hotels on 9 Jan 2019
Thanks for your feedback! We hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Qp hotels on 26 Dec 2018
Muchas gracias por su evaluación. Esperamos tenerlo pronto de nuevo con nosotros. Saludos cordiales,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is good but the towels were really run down. The hotel is really dark.
Stayed 1 night in Dec 2018
Response from Qp Hotels on 10 Dec 2018
We apologize for this inconveniences. We still working in give you and excellent service. Regards,

10/10 Excellent

Nicholas

Must stay when in Arequipa
This was an excellent hotel. The staff were extremely friendly and knowledgeable. They took care of all of our arrangements to the airport and had packed lunches for us when we left. The rooms are clean, and have very large bathrooms with a stand up shower and jacuzzi. Most importantly of all they have AC which seems to be a rareity in Arequipa and if you have anything against the smell of diesel and loud noises you will want AC. All in all this is a great hotel with excellent staff and great accommodations. I would highly recommend you stay here.
Stayed 1 night in Sep 2018
Response from QP Hotels on 20 Sept 2018
Dear, Thank you very much for taking the time to leave us a nice comment. We will let our comrades in Arequipa know of your comment and we will convey their gratitude. We are always mentalized in giving the best possible service to our guests so that the experience in our facilities is unforgettable. We hope to have you soon with us and show you that we are in continuous improvement for the welfare of our guests. Best regards,

10/10 Excellent

Bas, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located on the edge of the old quarter. Very nice staff. Nice balcony for afternoon drinks.
Stayed 3 nights in Jul 2018
Response from qp hotels arequipa on 15 Aug 2018
Thanks for staying with us! Your opinion is very important to us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful service! The patio was a comfortable and beautiful place from which to view the city.
Stayed 3 nights in Jul 2018
Response from qp hotels arequipa on 15 Aug 2018
Thanks for staying with us! Your opinion is very important to us. We hope to see you soon

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Qp hotels on 23 May 2018
Buenos días, Muchas gracias por compartir su experiencia de su estadía. estaremos encantados de recibirlo nuevamente.

4/10 Poor

Shigeru

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I didn’t like this place
My room had a window but way up over my eye level and All I could see were sky and next neighbour, not as advertised as “City view”. Room lighting was very poor, dark decor made me a bit depressed. So, I checked out to the cross street moving to Hotel Andina.
Response from Qp hotels on 3 May 2018
Dear Shigeru Thank you for sharing your experience at our hotel, the feedback from our guests helps us improve day by day. We will be sharing your comment with our operations department to see the improvements we can implement in our hotel. We hope to see you again soon. Sincerely

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff amazingly helpful. They even went shopping with us to help us by a suitcase. Room was great and bathroom amazing.
Stayed 2 nights in Jan 2018
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

6/10 Okay

Giuseppe, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Arequipa
Friendly staff, new property, clean room. The breakfast was pretty basic and on some days as the hotel had just a few customers they did not prepare proper breakfast. During the last night, we could not sleep as it was terribly noisy. The location of this small hotel is central in Arequipa so it's easy to reach restaurants and sites to visit.
Stayed 1 night in Dec 2017
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We regret very much all the inconveniences that happened during your stay with us, we will be attentive in the improvement of them. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

6/10 Okay

RJF58, Toronto

Disliked: Cleanliness
Quality control concerns
Hotel is within walking distance of main historical sites. But my room was like a dungeon - very dark and only a partial window on the second floor. Lighting in room was also not the best. Further my sheets had stains on them which shows poor quality control with housekeeping but may be a result of the poor lighting. After management changed the bed sheets, there was further frustration because staff has minimal English language skills. Otherwise rest of the stay was just ok.
Stayed 2 nights in Sep 2017
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We regret very much all the inconveniences that happened during your stay with us, we will be attentive in the improvement of them. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Jenni, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with helpful staff.
We enjoyed our stay very much. The staff was extremely helpful and accommodating and the location was perfect. The rooms were very comfortable and well- equipped; laundry service was excellent. Highly recommend!
Stayed 2 nights in Sep 2017
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

2/10 Terrible

Mica, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirt and Hairs on Bed Sheets
First night in Arequipa. We ran out of EL MONARCA because it was dirty and Expedia helped with the booking of this hotel "QP HOTEL. $99 a night. Booked 2 Rooms and Thank goodness they only had one night available. We arrived at 12:30 am. Appearances, the hotel is nice, a mix of modern with old, however when we got our rooms, the beds sheets looked like they had not been changed.Room 1, had lots of Hairs and dirt on the bed sheets, see pics attached. When we confronted the Hotel receptionist, he came up to see the bed and just apologized, said he would inform the cleaning crew and gave us a clean set of bed sheets, so we can change the bed ourselves. Room 2, not much different, except not as much hairs as room 1. We all slept with our clothes on. WOULD NOT RECOMMEND OR STAY HERE EVER AGAIN.
Stayed 1 night in Aug 2017
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We regret very much all the inconveniences that happened during your stay with us, we will be attentive in the improvement of them. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

nh, houston, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel!
Very nice , clean, modern hotel with excellent amenities. Very attentive staff from front desk to restaurant to room attendants. Excellent location. Excellent all around. Highly recommend.
Stayed 1 night in Jul 2017
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

6/10 Okay

Vivian, Melbourne Australia

Liked: Cleanliness, property conditions & facilities
Good location
Location and staff were helpful but some of the staff did not understand English and we had problems with our booking. We actually had a reservation for a Deluxe Suite with a kitchenette for 3 nights but on arrival was assigned a Deluxe room even though we have paid for the upgrade. Although we tried to explain to them they kept insisting that it was already an upgrade?? Tried to get in touch with Expedia without success. Although the room was ok we just wanted a better room since we were staying for 3 days.
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We regret very much all the inconveniences that happened during your stay with us, we will be attentive in the improvement of them. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic charming cute hotel !
Very comfortable hotel with great views !!! My kids got the room with the view we got the room with character. We slept in a room built about 300 years old made with lava stone (sillar) . we loved it !!!
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

8/10 Good

From the States, USA

Liked: Cleanliness, staff & service, room comfort
Great location to the happenings in Arequipa.
Had a very pleasant visit to QP Hotel in Arequipa. The staff was very friendly and the room was clean (Room 101) My only issue was with the lights in the room, every night the light although were turned off at the switch the lights above the bed continued to glow, quite disturbing when the room never was completely dark. I brought up the issue to the staff ,so it will probably be taken care of. Only other issue was the flies, they are in the reception , restaurant ,not sure what that was about, never had a fly issue in any hotel in Peru before. Overall I did not go in with great expectations but despite those minor details, I would stay again.
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Daniel Ethan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed three nights in this hotel while in the Arequipa area, and were very happy with the overall experience. The room was clean and the bed was comfortable, which are really our two main needs while traveling. Because the hotel was only a few blocks from the Plaza de Armas the level of noise was a little higher at night than we would have liked, but that is a tradeoff that we expected and were ready for. The staff was very helpful and courteous, including helping us find a taxi for the airport after checking out on the last day.
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We regret very much all the inconveniences that happened during your stay with us, we will be attentive in the improvement of them. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Sandra, Meroo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in the 'white city'
Great breakfast, quiet room, nice to make a cup of coffee in the room, restaurant provided value meals and drinks. The restaurant and hotel staff were lovely.
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating and the hotel is beautiful and new.
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Juan, Madison, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Amazing staff!
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

8/10 Good

Dexter, Miami, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to Stay in Arequipa.
The hotel was clean, functional, and the staff was helpful and very polite. The location was a few blocks from the trendy restaurant and shopping district of Calle San Francisco. Taxi service was reasonably priced and arranged at moment’s notice with reliable and secure drivers. The room was comfortable with A/C, nice cable TV, and a nice bathroom. I will definitely stay again upon my return to Arequipa
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

8/10 Good

Anita, Santtiago Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a nice hotel near
Is an hotel near of a touristic site and restaurants
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

4/10 Poor

Carlos

Disliked: Property conditions & facilities
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Joseph, Asheville, NC

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was clean and well put together. Great area in the beautiful city of Arequipa. Breakfast could be better but at least it is included.
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

4/10 Poor

noel, brisbane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need more staff . Check in was slow and embarrassi
At check in no one was expecting us young girl tried her best but had no record of our booking had to show email confirmation on I pad. Credit card machine wouldn't work ... Had to transfer details to there email to print out .. Not very pleasant after 10 hr bus trip .... As it was 11 pm .. Breakfast one morning turned up at 7.30am ...opened at 7.am no waiter only chef cooking and waiting on tables .very little food most people just got up and left as there were about 8 people in dining room . Bad management
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We regret very much all the inconveniences that happened during your stay with us, we will be attentive in the improvement of them. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

10/10 Excellent

Laura, Newark, De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel in Arequipa
We had a nice stay at qp hotels. It was very close to the town center and restaurants. The staff was friendly and attentive. The room was cozy and had a big screen tv with loads of channels. I would stay there again if back in Arequipa
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We always aim to improve the service we provide to make our guests happy and peaceful. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards

8/10 Good

Jose, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to many things and friendly
For the price, I really liked this hotel. The staff is very nice and helpful. Rooms are nicely decorated, very modern. Good TV set. Nice views. The only small disadvantage is that it is a couple hundred meters away from the main streets, so if you walk back to the hotel late evening it is a little solitaire. However it still seems to be safe enough. Great breakfast. They squiz the oranges for you and make the eggs. Very close to Santa Catalina, restaurants and fun. I liked so much I would return.
Response from QP Hotels on 29 Aug 2018
Good afternoon, Thank you very much for sharing your experience with the other users. We regret very much all the inconveniences that happened during your stay with us, we will be attentive in the improvement of them. We hope to have you with us once again to show you that we have improved the service and hopefully generate a better experience than the previous one. Best regards