Title: Hotel El Lago by Luoxo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1631543&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Lago by Luoxo A peaceful retreat with outdoor pool and open-air dining near vibrant local markets, where guests can mountain bike or simply relax in nature ## Photo gallery for Hotel El Lago by Luoxo ![Exterior - Hotel El Lago by Luoxo (Arequipa)](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/03a47170.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Room | 4 bedrooms, premium bedding, down duvets, memory-foam beds - Hotel El Lago by Luoxo (Arequipa)](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/dff14db3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; pool views - Hotel El Lago by Luoxo (Arequipa)](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/00b5fc69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel El Lago by Luoxo (Arequipa)](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/w8152h5755x3y3-204ac616.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hotel El Lago by Luoxo (Arequipa)](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/88184e03.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies BTH Hotel Arequipa Lake, near Parque Lambramani and San Camilo Market, offers a family-friendly environment. Guests enjoy breakfast at el lago restaurant and the sauna. Active travelers love the volleyball courts and options for rowing, canoeing, and mountain biking nearby. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Business services £80 2 Feb - 3 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Superior Double Room ![Superior Double Room | 4 bedrooms, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/f9d7ced2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Individually furnished Connecting rooms available HDTV Renovated in 2012 4 bedrooms Memory foam bed Premium bedding Down duvet - Garden view - 344 sq ft - Sleeps 3 - 2 Large Single Beds ### View all photos for Junior Room ![Junior Room | 4 bedrooms, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/ae68e7cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Individually furnished Connecting rooms available HDTV 4 bedrooms Memory foam bed Premium bedding Down duvet Shower/bath combination - Garden view - 441 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room ![Superior Room | 4 bedrooms, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/708332f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 1 review ### Highlights Individually furnished Connecting rooms available HDTV 4 bedrooms Memory foam bed Premium bedding Down duvet Shower/bath combination - Garden view - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Double Room Standard ![4 bedrooms, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/67bfa2c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 344 sq ft - Sleeps 2 ### View all photos for Twin Room ![4 bedrooms, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1640000/1631600/1631543/286b47e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - 344 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FArequipa-Hotels-BTH-Hotel-Arequipa-Lake.h1631543.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FArequipa-Hotels-BTH-Hotel-Arequipa-Lake.h1631543.Hotel-Information) ## About the area Located in Sabandía, a neighbourhood in Arequipa, Hotel El Lago by Luoxo is in the mountains and on the waterfront. Molino de Sabandia and Arequipa Cathedral are notable landmarks, and travellers looking to shop may want to visit Parque Lambramani and San Camilo Market. Arequipa Plaza de Armas and Museum of Andean Sanctuaries are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with horse riding and hiking/biking trails. [Visit our Arequipa travel guide](https://www.expedia.co.uk/Arequipa.dx410) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-16.45287%2C-71.49708&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-_y8n9aAwhUgZJWQK6Wg7Nj6czw=) Pje Camino Al Molino S/n, Arequipa, Arequipa, 4012 ### What's nearby - ![Traditional Arequipenan hats for sale at a stall in the San Camileo central market in Arequipa, Peru. South America. ](https://images.trvl-media.com/place/6335248/e2be64d0-1e9c-4581-870b-24d96cdece86.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Camilo Market 22 min drive \- 5.5 miles - ![0_dv604044](https://images.trvl-media.com/place/6116916/796c11a5-1df8-428e-9ba0-99bfb64f626b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arequipa Plaza de Armas 25 min drive \- 6.0 miles - ![Pretty Cathedral in Arequipa at night ](https://images.trvl-media.com/place/410/bf19118a-83e8-4fee-8463-43564e700714.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arequipa Cathedral 25 min drive \- 6.0 miles - Molino de Sabandia 10 min walk \- 0.6 miles - Parque Lambramani 15 min drive \- 4.1 miles ### Getting around - Tres Cruces Station 24 min drive - Arequipa (AQP-Rodriguez Ballon Intl.) 46 min drive ### Restaurants - Cuyeria Sonia 18 min walk - Restaurant El Lago 1 min walk - El Rincón Norteño 7 min drive - la benita de characato 5 min drive - Chifa Pacchoy 8 min drive ## About this property ### Hotel El Lago by Luoxo Family-friendly hotel near Molino de Sabandia Located close to Parque Lambramani and San Camilo Market, Hotel El Lago by Luoxo provides free full breakfast, a free daily manager's reception and a terrace. Active travellers can enjoy volleyball, mountain biking and rowing/canoeing at this hotel. For some rest and relaxation, visit the sauna. The on-site restaurant, el lago, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Other perks at this hotel include: - A seasonal outdoor pool, along with pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), free newspapers and concierge services - A TV in reception, meeting rooms and luggage storage Room features All 52 individually furnished rooms offer perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and safes. More conveniences in all rooms include: - Memory foam beds and down duvets - Bathrooms with rainfall showers and deep-soaking baths - 32-inch HDTVs with cable channels - On-request microwaves, daily housekeeping and electrical adapters/chargers ## Similar properties ![Couples treatment room(s), massages](https://images.trvl-media.com/lodging/35000000/34560000/34550100/34550097/3d453063.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Hotel Arequipa Cerro Colorado District - Breakfast included - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 194 reviews £77 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=34550097&PinnedHotelID=34550097&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/5000000/4100000/4097200/4097104/6e3ded08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Agustin Posada del Monasterio Historical Center - Breakfast included - Parking included - Free Wi-Fi - 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Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 38 reviews £48 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=4061903&PinnedHotelID=4061903&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1631543&PinnedHotelID=1631543&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1631543,34550097,4097104,31717706,12793983) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 17 km - Shopping centre shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - el lago ### Things to do - Billiards/pool table - Mountain biking - Playground - Rowing/canoeing - Sauna - Seasonal outdoor pool - TV in common areas - Volleyball ### Family friendly - Laundry facilities - Microwave on request - Playground - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre (53,820 square foot of space) - Meeting rooms ### Outdoors - Barbecue grill - Garden - In a provincial park - In the mountains - On a lake - On the boardwalk/promenade - Picnic area - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Art Deco architecture - Banquet hall - Built in 1991 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Memory foam mattress - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Limited room service - Microwave on request - Minibar ### More - Access via exterior corridors - Connecting rooms available - Desk - Electrical adapters - Individual furnishings - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability An early check-in fee will be charged Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Additional fees apply to children for items such as extra bedding and breakfast. ### Renovations and closures The following facilities will be closed during September, October and November: - Bar/Lounge - Dining venue - Sauna - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: PEN 53.00 per vehicle (maximum occupancy 2) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 20604690685 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties The seasonal pool will be open from 01 May to 31 December Pool access available from 10:00 AM to 6:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 10 years old are not allowed in the swimming pool or hot tub without adult supervision ### Property is also known as El Lago Estelar Hotel BTH Hotel Arequipa Lake Hotel BTH Hotel Arequipa Lake Arequipa BTH Hotel Arequipa Lake Hotel Arequipa ## Frequently asked questions ### Does Hotel El Lago by Luoxo have a pool? ### How much does it cost to stay at Hotel El Lago by Luoxo? ### Is Hotel El Lago by Luoxo pet-friendly? ### How much is parking at Hotel El Lago by Luoxo? ### What time is check-in at Hotel El Lago by Luoxo? ### What time is check-out at Hotel El Lago by Luoxo? ### Does Hotel El Lago by Luoxo provide a shuttle to the airport? ### Where is Hotel El Lago by Luoxo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel El Lago by Luoxo Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 71 8 - Good 79 6 - Okay 29 4 - Poor 6 2 - Terrible 3 ## Reviews ### 6/10 Okay #### Verified traveller 25 Sept 2023 #### Ok, but no more than that. Hotel was nice enough and there are some beautiful walks close by. The restaurant has good food but the service is slow and the environment feels tired and dated. ##### Verified traveller Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Yolanda 24 Aug 2024 Disliked: Amenities THIS IS A 3 STAR NOT 4 STAR HOTEL. We stayed during their off season and many of the hotel amenities were not available for use including the jacuzzi, pool bar, gym, and sauna which we were not made aware of prior to booking. The room was not clean when we arrived with stains on the bed and hair/garbage in the bathroom from the previous person. The door had gaps around it so noise came through meaning the vaccuming around 11pm at night kept us from getting the sleep we needed for an early morning tour. The pool was available but no bartender, and we found it wasn't cleaned daily as a massive wad of hair and brown liquid at the top was around for a few days. We also found smashed glass along the walking areas of the pool. Finally, it's hard to get a taxi to and from this place. The people were nice but I would not stay again. ##### Yolanda Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Adela Teresa 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place to stay ##### Adela Teresa Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Carlos 1 Aug 2022 Liked: Cleanliness #### Intermedio Si vas a realizar turismo en la ciudad no te recomiendo hospedarte aca ya que queda bastante lejos de la plaza de armas que es realmente donde esta la vida de la ciudad. El hotel es muy básico, la cama no tan comoda (colchon se notaba viejisimo), baño sencillo, instalaciones sencillas. No hay conformidad en calidad/precio sinceramente. ##### Carlos Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### maria 17 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel lindo y acogedor El hotel lindo y grande como para pasar en familia. Un poco alejado del centro. En taxi 15 min. Excelente para descansar en un ambiente puro ##### maria Stayed 2 nights in Sep 2021 ### 4/10 Poor #### Verified traveller 18 Aug 2021 me dieron una habitacion con camas dobles y mi pago fue por una matrimonial. los colchones son horribles y malos ##### Verified traveller Stayed 1 night in Aug 2021 ### 8/10 Good #### JESUS 13 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El lugar no cumplió mis expectativas al 100% El lugar estuvo bien, sin embargo el estado del hotel no era el que esperaba, se notaba mas antiguo y no en las condiciones que se veían en las fotos. ##### JESUS Stayed 2 nights in Aug 2021 ### 6/10 Okay #### EDGAR 12 Jul 2021 Liked: Cleanliness, room comfort solo un poco mortificado ya que segun los pagos que se realizaron y decia incluye los impuestos y comisiones, a pesar de eso me cobraron en el establecimiento y para el colmo me dijeron que mi estadia no incluia el desayuno. ##### EDGAR Stayed 1 night in Jul 2021 ### 8/10 Good #### FERNANDO ALBERTO 15 Jan 2021 Liked: Property conditions & facilities, room comfort #### BTH Hotel Todo bien ##### FERNANDO ALBERTO Stayed 2 nights in Jan 2021 ### 8/10 Good #### Verified traveller 3 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities EL hotel es bonito y esta en lugar alejado de la ciudad, cerca de los campos de sabandia. Lo que recomendaria para mejorar es que su personal este mejor informado, se demoraban mucho al darme respuestas como la hora del desayuno o de que se trataba la cena de año nuevo ya que tenian que estar consultando. El desayuno deberia ser mas variado, al menos poner frutos tipicos de arrequipa como la papaya arequipeña, y no los clasicos jamos y queso. ##### Verified traveller Stayed 3 nights in Dec 2020 ### 8/10 Good #### David 10 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Placentera Estadía Buena opción en Arequipa Hotel acogedor con todas las exigencias de seguridad Recomendable si se quiere tranquilidad y descansar a placer ##### David Stayed 2 nights in Dec 2020 ### 6/10 Okay #### Verified traveller 7 Jan 2020 Liked: Cleanliness, staff & service El lugar es muy bonito, alejado de la ciudad. Sin embargo, las habitaciones están algo descuidadas. Hubo accesorios del baño oxidados y no tan limpios. Creo que el precio es alto para lo que ofrece. ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Steek, Lima 12 Nov 2019 Liked: Cleanliness, staff & service Hotel muy lejos del centro de Arequipa, no recomendable si desea conocer la cuidad, aceptable para mantenerse alejado del ruido y la cuidad ##### Steek Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### David 17 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ideal para pasarlo en familia o pareja Acogedor, lindo lugar por donde se sitúa, instalaciones adecuadas ##### David Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Miriam 16 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice property Did not like that they charged for any ice needed, any hot water. Did not have free coffee at the lobby. Did not want to honor 20% discount for food and beverage per our reservation details. ##### Miriam Stayed 3 nights in Oct 2019 ### 6/10 Okay #### Peruvian 5 Sept 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities El hotel es muy bonito solo que es lamentable que pongan a un recepcionista por la mañana tan mal educado y sin lógica tuvimos la reserva por aquí y nos quiso cobrar 26 dólares por noche más ya que dice que la tarifa que pagamos es muy baja y que ellos no manejan esas tarifas así nos tuvo con la amenaza los 3 días hasta q tuvimos que llamar a la administradora que nos dio la razón pero por gente como el señor de recepción dejan mucho que desear una cadena tan buena como es el Estelar ##### Peruvian Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Lorena 11 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente El Lago Estelar Todo excelente de primera ##### Lorena Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller 5 Aug 2019 Liked: Cleanliness, amenities, property conditions & facilities The seclusion is nice and peaceful. The facilities are clean and well kept. They could use more lighting for the path between hotel and restaurant. ##### Verified traveller Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### Jose Moises 28 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thanks Thanks for your service ##### Jose Moises Stayed 7 nights in May 2019 ### 8/10 Good #### Verified traveller 10 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with a picturesque surrounding made the stay memorable. However, finding Uber from the hotel to the city was very difficult. ##### Verified traveller Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller 10 Mar 2019 Liked: Cleanliness, property conditions & facilities #### Nice hotel on the outskirts of the city This hotel was nice, but make sure you want to stay where it is located as it is on the outskirts of Arequipq proper. It feels like you are in a rural location with farm views outside your window. The place seemed to be under renovation in some parts, so there was some construction noise we had to deal with. The breakfast was really good and the rooms were nice and clean. We booked this hotel in large part because the picture on hotels.com website showed a sitting area for the “superior room, one king bed” and we wanted the extra space during our stay. I took a screen shot of the picture on my phone. It was a good thing because when we checked in, the front desk put us in a “standard” room that did not have this extra sitting area. Even after showing the picture to the front desk, we were told that the picture was of their “junior suite” and there was nothing they could do about it. I sent a note about this to hotels.com, and the next day hotel staff approached us, apologized and moved us to the advertised room. The hotel has a pool and jacuzzi, but when we asked about the operating hours for the jacuzzi (as we were hoping to use it to relax in the evening after dinner) we were told that the jacuzzi required a reservation, and that there are only three reservation times offered each day - 11 am, 1 pm and 3 pm. This was useless for us as those times were when we were out sight-seeing. So while it was a nice property, some key amenities were unusable during our stay. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 9 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies. ##### Verified traveller Stayed 3 nights in Mar 2019 ### 8/10 Good #### Andre 19 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom Hotel O local é muito bonito, é bem longe do centro de Arequipa, mas para quem quer descansar e fazer tours é ótimo! Precisa de uma revitalização, mas ainda é bom! ##### Andre Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Maritza 18 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comentarios Muy buena. Lugar tranquilo. Excelente atención. ##### Maritza Stayed 2 nights in Oct 2018 ### 6/10 Okay #### jane, australia 23 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Safe comfortable with amenities Friendly and spacious. Best bed for a while too. The shuttle to the airport an hour away is a bonus. Great place to reenergise. ##### jane Stayed 1 night in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Villas Marrakech](https://www.expedia.co.uk/Marrakech-Villas.d6084756-aaVillas.Travel-Guide-Accommodation) > > [greeneking Hotels in Mansfield](https://www.expedia.co.uk/Mansfield-Hotels-Greene-King.0-0-d6047095--bGreeneKing.Travel-Guide-Filter-Hotels) > > [Hotels near Harrow-on-the-Hill Station](https://www.expedia.co.uk/Harrow-On-The-Hill-Station-Hotels.d6146147.Travel-Guide-Hotels) > > [Luxury Hotels in Monterey](https://www.expedia.co.uk/Monterey-Hotels-Luxury-Hotel.0-0-d180045-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Ebisu Circuit](https://www.expedia.co.uk/Ebisu-Circuit-Hotels.0-l553248621532775969-0.Travel-Guide-Filter-Hotels) > > [Hotels in Brunswick](https://www.expedia.co.uk/Brunswick-Hotels.d6023716.Travel-Guide-Hotels) > > [Hotels in Brazil](https://www.expedia.co.uk/Destinations-In-Brazil.d23.Hotel-Destinations) > > [Page8, Page Hotels](https://www.expedia.co.uk/London-Hotels-Page8.h38230129.Hotel-Information) ### Flights > [Flights from Bishop's Stortford (STN) to Tours (TUF)](https://www.expedia.co.uk/lp/flights/stn/tuf/london-to-tours) > > [Flights from Sydney (SYD) to Broome (BME)](https://www.expedia.co.uk/lp/flights/syd/bme/sydney-to-broome) > > [Flights from chambery savoie airport](https://www.expedia.co.uk/lp/airports/cmf/flights-from-chambery-savoie-airport) > > [Flights from Cambridge (CBG) to El Prat de Llobregat (BCN)](https://www.expedia.co.uk/lp/flights/cbg/bcn/cambridge-to-barcelona) > > [Flights from Paisley (GLA) to Punta Cana (PUJ)](https://www.expedia.co.uk/lp/flights/gla/puj/glasgow-to-punta-cana) > > [Flights from Parañaque (MNL) to Abu Dhabi (AUH)](https://www.expedia.co.uk/lp/flights/mnl/auh/manila-to-abu-dhabi) ### Activities ### Packages > [Courchevel Ski Resort Holidays](https://www.expedia.co.uk/Courchevel-Ski-Resort.d6351364.Holidays-City-Breaks) > > [Faroe Islands](https://www.expedia.co.uk/Faroe-Islands.d11714.Holidays-City-Breaks) > > [Morrisons Holidays](https://www.expedia.co.uk/Morrisons.d692484091358412800.Holidays-City-Breaks) > > [Montshire Museum of Science](https://www.expedia.co.uk/Montshire-Museum-Of-Science-Norwich.d6175254.Attraction) ### Holiday Rentals ### General > [Visit Prague 10](https://www.expedia.co.uk/Prague-Prague-10.dx6242719) > > [Visit Åsane](https://www.expedia.co.uk/Asane.dx553248635974587045) > > [Visit Gelibolu](https://www.expedia.co.uk/Gelibolu.dx3000013176) ---