Arabi Holidays from £1,208

3 stars because the room was nice. We spoke to hotel staff about arriving after hours. We were told there would be a note, a map and a key upon arrival. The note said our room number was 20. There was NO map or instructions as to how to get to the room. This is at midnight with my 8 month old (sleeping) baby. My partner wandered around the property for 20 mins looking for room 20 but never found it. We called the after hours number, no one answered so we left a message. NO ONE EVER CALLED US BACK. EVER. some random lady staying there helped us find the property ACROSS the street that had the rest of the rooms in it. Got to our room after 45 mins of looking for room. I wouldn’t have even left this review if someone had called us back.

I wish I could live here. This was one of the nicest hotels I’ve ever stayed at. The staff are pleasant, friendly, and helpful. The hotel shop is incredibly reasonable and convenient, which is a nice plus. The rooms are amazing, comfortable, beautifully decorated, and clean! Such a nice, pleasant stay. Even more impressive, is the fact that you can walk to the French Quarter and One Direction or the garden district the other. The Best of Both Worlds, you can experience the touristy attractions and then to go to local dining and shops. Amazing. Love love love. The world war 2 museum is amazing! I cannot wait to return.

The cleaners forgot to clean my room twice in a row and we were also told we could request every day cleaning but when we asked for this they did not provide this. The restaurant staff were nice and attentive but the front desk were not apologetic when we phoned to say they had forgotten to clean the room. I also did not like there were hidden charges when we arrived. However the actual room is nice and spacious and about a 10/15 minute from the French quarter. It was my mums 70th but it did not end up being particularly special. We had to keep on requesting refills of shower gel and towels and toilet roll which you would not expect for the supposed quality of the hotel. The floor was also dirty. We also told them about us leaving at 5am and was told there would be people to help but there was not anyone around and we could not do express check out as it want working so we were walking around trying to find someone and had to do our own luggage.

Beautiful facility and the staff were so kind and friendly

Great staff and very helpful. Up to date hotel, quiet, easy transportation with rideshare or streetcars. Friendly friendly friendly.

The staff was very nice and the little restaurant offered some nice entrees. The only issue we had was one of the elevators was down, so there was a lot of waiting for the other two!