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Nia Mall Apartments

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Photo gallery for Nia Mall Apartments

Interior entrance
Front of property
Superior Room
Interior entrance
Superior Room | Bathroom

Reviews

5.6 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sept 13 - Sept 14
Check availability for tonight Sept 13 - Sept 14

Tomorrow

Sept 14 - Sept 15
Check availability for tomorrow Sept 14 - Sept 15

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Private bathroom
Microwave
Electric kettle
Cookware/dishes/utensils
  • 2691 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Standard Room

Family Standard Room

Family Standard Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Private bathroom
Microwave
  • 5382 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Microwave
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds
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About the area

Map
Apia, Apia

Policies

Payment types at the property

Important information

You need to know

If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Nia Mall Apartments Apia
Nia Mall Apia
Nia Mall
Nia Mall Apartments Apia
Nia Mall Apartments Hotel
Nia Mall Apartments Hotel Apia

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Nia Mall Apartments Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 7 out of 25 reviews

6.4/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Reshma

Liked: Cleanliness, room comfort
Disliked: Staff & service

Clean room in the center of Apia

Nia Mall Apartments are located above Nia Mall Shopping complex. Keys to the room are received from inside the store. There is no lobby, concierge, or daily maintenance of the room. That being said, the room itself is great. It is equipped with fridge, microwave, water heater, and air conditioning. The location is great, right in the center of the city with multiple food and shopping options. If you need a comfortable room to stay without the other luxuries, this is a great find.

8/10 Good

Pauline

Liked: Room comfort
There was no washing machines.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2019

4/10 Poor

Esau

Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, air cond, close to town, food, markets. very quiet
Stayed 2 nights in Aug 2019

8/10 Good

Pauline

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
I was given instructions to find security to check in. I had trouble finding security, there were 2 sides of the apartments and no clear signs. Bathroom and kitchen dirty and mouldy, mouse faeces on the sink under the dishrack, shower mouldy- felt the need to clean it myself. The kitchenette included only a fridge and microwave, there was enough plates/cups/cutlery. Cleaning was irregular- I had to find a cleaner and ask her to clean the room- my room got cleaned once in the 12 nights I stayed there. I was there during the Christmas break so maybe there were public holidays for cleaners. There was no room information . There were no laundry facilities. The location was good, close to shops and markets and opposite a taxi rank. The television didn't work at all. The air conditioner did work. There were mosquito screens on the windows. Other guests were noisy and there was no noise policy. A lot of kids hang around the front selling items as well, and hassle guests. My best advice to people staying here is to buy your own cleaning products and clean your own room.
Stayed 12 nights in Dec 2018

2/10 Terrible

Sala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never recommend this place to anyone
Stayed 9 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2018

2/10 Terrible

Pepetua

One good thing is I like our room, is big but everything else is no good. We check in on Sunday in the afternoon, we got to the apartment and we can't find the reception. We look around, we go through the back still no one. Then this Chinese came, she stay at the apartment, then we ask her if she had any idea where we could find the reception because we want to check in, so she took us at the second level, knock on one of the door and this Fijian lady opens the door and ask what we want, and we said we suppose to check in today, then she took us to our room. Two days we stayed at our room, no one ever come and service our room, so I went and ask them if they service our room and they said ok. We came back to our room at night, still look the same. We stayed there for 4 days, never serviced the room, we buy our own towels and our own toilet paper. The air cons remote never work so we have to use the main switch to turn it on and off. Never ever stay there again, bad bad service, no good.
Stayed 4 nights in Sep 2018

6/10 Okay

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was awesome. The whole time I was there ..our sheets were not changed. The towels never changed. We had to buy towels and toiletries. The noise was not good. Parking sucked.
Stayed 7 nights in Aug 2018

6/10 Okay

Joseph, right location

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Keep an eye on

Plenty of room Very good facilities like the kitchen bathroom aircon beds ceiling fans Tv was a problem wasnt working no reception Lots of ants in kitchen area on walls on kitchen floors Rubbish bins need emptying Towels need changing everyday Wasnt too bad
Stayed 3 nights in Jul 2018

8/10 Good

Vic, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable accommodation next to Fugalei market

Very affordable and within walking distance to the shops and markets in central Apia. The room was very clean and was occupied with a fridge, microwave and a toaster. We opted for a family room and this was equipped with 3 queen and 1 single sized bed situated in an open living space. Overall, we were very pleased with the value for money that we got.
Stayed 4 nights in Jun 2018

2/10 Terrible

joe, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything

The fan and air condition were so dusts. I had to cover my mouth every time I sleep while the fan on. Both fan&air condition had to switch off when eating because the food would cover by dusts. Once the fan spin dusts spread all around the room I can actually felt dusts on my body hair. Sometime coughing due to the dusts Aircondition! What air condition? I didnt feel any cool even the air con was turn on to the maximum level. I informed the administration to service my room everyday it never did and their reactions when I asked to service my room show little encouragement. I got pictures of both fan & aircondition with dusts sticks over. I'll upload them later when I have data. Guests to provide their own soaps,shampoo,toilet papers.
Stayed 7 nights in Jan 2018

4/10 Poor

Anna

Disliked: Staff & service, property conditions & facilities

Ver Angry

We used the same towels and bed sheets through the whole 5 days. Mosquitos and roaches were present. No hot water during the late hours. TV reception is really bad. Nobody on duty except a security guard who doesnt have a list of the guest. I had friends come and look for me but was told if you dont know the room number then you cannot go up. That's understandable but at least he could have come up and ask if we knew those people who travelled from the faraway villages to meet us. Then to top it all off...I paid nearly USD$90 online for 2 nights out of the 5 and they charged me WST360 during check in for the remaing balance for 3 days whcich totals 5 days. WST360 = USD$136. The hotel took my payment in their currency and gave me a receipt. They still charged my card that I used on Hotels.com which screwed up my budget for the week. So not happy right now. This is the first time I was screwed over by a hotel in Apia and Hotels.com.
Stayed 4 nights in Dec 2017

4/10 Poor

afa, brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and facilities

-no room service only when ask -have to ask for towers -guests supply their own shower products like soaps, toilet papers etc -room air condition was terrible. The remote kept breaking down due to cheap battries and cant feel any cool -the front desk is a shop counter. It has no proper office for guests -the fan has so much dusts. dusts spread around the room when turn on the fan need to clean everyday -the guests foyer was so dark hardly seen due to lack of light days and nights -no elevator or lift for guests only steps. Guests carry heavy bags to the second floor -guests use the same entry as workers who are leasing other rooms on the ground and second floor
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

I didn't pay a lot so I wasn't expecting luxury, but I was disappointed that the only kitchen equipment was a jug for heating water and a microwave. I expect an apartment to have something more than that, allowing for some degree of self-catering. But a microwave is really not very useful in a place like Samoa. No hot water in the mornings, but a warm shower was possible later in the day.
Stayed 7 nights in Aug 2017

8/10 Good

Pauline F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

samoa trip 2017

The owners were very nice to work with. I have this place marked as a future stay.
Stayed 3 nights in Jun 2017

10/10 Excellent

Tu'u'u Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome

It's amazing very good and quiet close to town it is good i love it!!
Stayed 14 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Rea, NZ

Liked: Cleanliness, staff & service

Very central and reasonably priced

While basic, everything worked and there was plenty of hot water with the option of preparing a microwave meal. All of the staff were very friendly and helpful

10/10 Excellent

Moefao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome and comfortable

affordable place to stay and relax, friendly people,

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Worst Hotel we have ever stayed in.

We were greeted by a lady who handed us the keys to our room. She then told us to drive around to the other side of the building to the front entrance. We had to carry our bags up several flights of stairs, the room was on the third floor - with no lift or elevator. I give them credit for helping with our bags although that was the last time we saw anybody from the hotel. During our whole stay, of one week, our room was never serviced. The photo of the room on the website was completely different from reality. There was no free parking. The only time there was parking was at the end of the day when the store below was closed. Anytime during the day when you left your room, there was no parking when you returned during store hours.