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Reviews of Kutumbaya Resort

3 out of 5
Kutumbaya Resort
803 Freeman Mawatha, Anuradhapura

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nishanthan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
homely stay!
This is a very great place to stay couple of Nights to check Anuradhapura. The staff Ann is super helpful, made sure that we are well looked after and I would for sure stay there again!
Stayed 1 night in Dec 2019
Response from Tara on 2 Jan 2020
Thank you very much for your feedback. we shall share the joy with Anne. rgds

8/10 Good

Mel

Liked: Cleanliness, staff & service, room comfort
Great place to stay away from the chaos
Great friendly service and very helpful in providing advice, bikes and dinner during our stay. The rooms were spacious and clean, the only downside was the open air bathroom which invited in mosquitoes. All things considered it's a great place to stay.
Stayed 1 night in Aug 2019
Response from Tara on 13 Oct 2019
Thank you very much for your valuable feedback. Most of our guest love the open bath thus there is a valuable point regarding the tropic (Mosquitoes). Appreciate any suggestions to improve our quality and please recommend us for your friends.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small hotel punching well above its weight thanks to the wisdom and care of its manager, Anna. As a family of 5 she looked after our every need - including excellent in house Ayervedic massage and bike hire. Rooms are clean, spacious and shower best so far in SL. Highly recommended.
Stayed 2 nights in Jan 2019
Response from Tara on 10 Jan 2019
Really appreciate your comment. We love your kids. They are so kind and generous. Please convay our regards. Hope to see you back again at Kutumbaya one day.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
They try their best but things got to be improved, but we pay Cheap price can’t expect that much.
Stayed 4 nights in Nov 2018
Response from Tara on 4 Dec 2018
Appreciate your comments and we thankful if you can specify the areas to be improved

8/10 Good

Scot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, tasty food, cold A/C
My description of a resort would be different from Kutumbayas. I’d call it a guest house, but nevertheless it was very pleasant. It was a good location away from the bustling city but still close to the ancient capital. I enjoyed the breakfasts and dinners and the costs were very reasonable. The hosts were helpful and enjoyed sharing their Sri-Lanka food. You will not go hungry and are in for a treat. The room was nice, shower hot, a/c cold, and the bed comfortable.
Stayed 2 nights in Oct 2018
Response from Tara on 23 Oct 2018
Thank you very much for your feedback. It is actually a guest house and we have done a mistake when naming it. Will try our best to develop the place to make that mistake ignorable. Thank you so much for selecting us as your accommodation at Anuradhapura.

10/10 Excellent

Kumudi, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
It was a family stay. We took ac room for overnight stay. Great facilities, food was good. Room was clean and decorated in modern style. Specious bathroom .
Stayed 1 night in Sep 2018
Response from Tara on 10 Sept 2018
Thank you very much for your encouraging feedback.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Simply an amazing place! Nothing negative to say, one of our best hotels in SriLanka!
Stayed 1 night in Jul 2018
Response from Tara on 21 Aug 2018
Thank you very much for your response.

8/10 Good

Tharanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Its good place to stay , clean area, small hotel. Staff is kind,helpfull. Limited area for parking. Room is comfortable . Destination is reachable place at anuradhapura town.
Response from Tara on 9 May 2018
Thank you very much for your valuable feedback.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor rain shower, temples and stupas
We were visiting Anuradhapura and wanted somewhere near town. This hotel has their own TukTuk and as part of their service they collect you from the bus / train station - (sadly I missed the email from them) They also do free of charge drops off ! It’s about a 10min walk to the new town bus station so very close to town And a good market The family & staff who run the hotel are the sweetest / kindest people,the first night we were there they did not have any ginger ale-so they ran out to the local shop to get some - amazing service. It’s a lovely house set in a lovely but small garden, where you have breakfast / dinner and drinks at the bar the rooms are fairly large - king size beds incredibly comfortable. Our room had ac but no fan - and the room was quite dark, but there was a well placed reading light over the bed. A small corridor room with a kettle and sink and then a door opening onto an amazing open air bathroom - the rain head shower ( with hot water) is literally in the open air underneath trees - the toilet is covered with a glass roof so You won’t get wet and their is a large sink and a flattering mirror under cover . It was a great surprise when I opened the door - great shower ! You can see that design has gone into this small hotel - they’ve used poured concrete to great effect - if you want something different , something a bit funky stay here ! Food was good,we only had the breakfasts - but dinner was available. bicycles are on site.
Stayed 2 nights in Mar 2018
Response from Tara on 4 Apr 2018
Thank you very much for your valuable review. It means a lot for us. No words to express our happiness. thank you again and hope to see you once again

8/10 Good

jeanette, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well locared with supportive staff.
Extremely supportive staff made my stay very enjoyable. Staff assisted with arranging transport, guides and outings. The room was functional and clean. It and had air conditioning and a television. The property had pleasant outdoor sitting and dining areas. Breakfast was not in the price but was adequate and at a reasonable cost.
Stayed 4 nights in Feb 2018
Response from Tara on 11 Mar 2018
.Thank you very much for your valuable feedback

6/10 Okay

Steve, N.Sometset,UK.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Functional hotel-ok for a couple of nights.
Young man in charge has a surly,unfriendly attitude-like a teenager! He was not unhelpful but neither did he try to please-I seemed to interrupt his TV viewing! His assistant speaks no English whatsoever. Good shower,comfy bed. Safari organised but poor vehicle and a “guide” who just followed the other 4x4’s along the same dusty track. Ok for 2 nights. Did not choose to eat here.
Stayed 2 nights in Feb 2018
Response from Tara on 22 Feb 2018
Extremely sorry for your bad experience. However this is the first time we got a complaint about our residence manager. we have advice him and instructed him not to argue with guests regarding Cricket. He is a real Sri Lanka fan and hope you can understand his position when you are supporting other team. anyway the mistake was taken in to consideration for future implementation. thank and hope you will be back in Sri Lanka again. Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anuradhapura guest house
We stayed for four nights to visit Anuradhapura. The staff were very helpful and arranged bicycle hire for us, transport to the Wilpattu National Park and a car and driver to travel on to Pollinaruwa. If you are offered the choice, we'd recommend staying in the main building rather than the room in the garden, separate from the house. The family was very friendly. The breakfast was fine, but it would have been nice to have milk provided rather than sachets of powdered milk. You can order evening meals at the hotel.
Stayed 4 nights in Dec 2017
Response from Tara on 17 Jan 2018
Thank you very much for your valuable feedback. It encourage us to further improve our service standards.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great owner
Wonderful wonderful owner. Walked into town ( 10 minutes and flat)early each morning: fascinating experience.
Stayed 1 night in Jan 2018
Response from Tara on 17 Jan 2018
Thank you very much for your delightful review. Hope to see you back again in our resort. All the best for your all endeavors.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for money
Excellent value accommodation, new place, really clean. The bed had a fantastic mattress. Good a/c and ceiling fan. Hot water in the bathroom. Cable tv and good wifi. Breakfast was tasty and filling. Really friendly staff. Highly recommend staying here.
Stayed 2 nights in Dec 2017
Thank You very much for your valuable feedback.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly place
Nice clean spacious place. Good value for money. Only downside is that its close to a busy road. Earplugs and you will be fine. Prices for food a bit too high. Friendly staff. Ask for gayan as your guide! He is the best! Overall i would recomend this place!!
Thank you very much for your valuable feedback. It means a lot for us. Thank you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist für eine Tour mit dem Tuk-Tuk durch die Stadt und die Umgebung gut gelegen. In der Nähe gibt es gute und günstige Möglichkeiten für ein Abendessen. Das Frühstück mit frischen Früchten im Haus ist empfehlenswert.
Stayed 2 nights in Aug 2019
Response from Tara on 13 Oct 2019
Thank you very much for your valuable feedback. Appreciate very much if you can recommend us for your friends. thanks

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Tara on 1 Feb 2019
Thank you very much for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルは特に他の人がいうような虫は余りいなく、とても快適でした。 部屋も綺麗でGoodでした。 シャワーもメチャっ強いし、ホットもちゃんと出るしでよかったです。
Stayed 1 night in Jan 2019
Response from Tara on 1 Feb 2019
Thank you very much for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff!
The hotel is very new, so the rooms are very nice and compared to other accommodations very modern. All of the facilities worked perfectly and the shower was hot and strong. We felt very welcomed by the manager of the hotel. She explained in a very detailed way all of the sites to visit in the area and shared some secret spots with us. In addition, we had some nice chats about her and Sri Lanka. She even made us free fruit juices. The breakfast was very nice compared to other breakfast in Sri Lanka, because they offer some local breakfast specialities too. The only negative point was that the WiFi was very weak in the new bungalow we stayed in, but it worked in the common area. In the end, we can highly recommend this place and would stay there again.
Stayed 1 night in Sep 2018
Response from Tara on 27 Sept 2018
Thank you very much for your valuable feedback. We will share the joy with our staff. thanks

10/10 Excellent

Niels Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from tara on 10 Sept 2018
Thank you very much for your encouraging feedback.

8/10 Good

Verified traveller

Liked: Staff & service
Nice atmosphere at the hotel. Nice people and nice rooms, definitely good for this price.
Stayed 2 nights in Jul 2018
Response from Tara on 21 Jul 2018
Thank you very much for recommending us.

10/10 Excellent

CHIHMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, clean room
The room is clean, and comfortable,we booked the family room for three persons. They provided bottled water an d heater so that we can drink hot tea and coffee. Toilet and bath room are open,but there are a high wall to protect our privacy. Good experience there.
Response from Tara on 11 Apr 2018
Thank you very much for your valuable feedback. It really encourage us to continue our service levels. Thanks again and all the best for all your endeavours.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant
Très bon accueil du manager grande chambre très propre eau chaude et très bon repas autant le dîner que nous avons testé par deux fois que le petit déjeuner
Stayed 2 nights in Feb 2018
Response from Tara on 11 Mar 2018
.Thank you very much for your valuable feedback

10/10 Excellent

Raúl, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen alojamiento
Buenas instalaciones. Nuevas, cómodas y con buen diseño. Personal atento. Buen desayuno.
Stayed 1 night in Dec 2017
Response from Ranga on 9 Dec 2017
Thank you very much for the valuable review. It encourage us to improve our service levels further.

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre et de qualité. Service génial
2 nuits dans ce bel hôtel rénové. Si vous venez ici, ce que nous recommandons vivement, surtout n'allez pas au restaurant et mangez sur place. La propriétaire est une EXCELLENTE cuisinière. Localisation top pour la visite de la ville en vélo. Le staff propose des vélos pour 500 roupies. Nous avons été enchantés par notre séjour tant pour le lieu que pour le personnel qui était totalement à notre service. Chambres propres et de belle facture car rénovées récemment. Eau chaude. Bref que du bon pour ce pays
Stayed 1 night in Sep 2017
Thank you very much for your valuable feedback. It means a lot for us. Thank you..