Title: Raphael Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Raphael Suites Apartments in Antwerp with kitchenettes ![Deluxe Apartment | 1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12990000/12983400/12983319/ff70a4ba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/13000000/12990000/12983400/12983319/4221f6bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/13000000/12990000/12983400/12983319/d27c5284.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/13000000/12990000/12983400/12983319/7c2bd9a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/13000000/12990000/12983400/12983319/98d1f532.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Raphael Suites provides everything that you need. Guests can connect to free in-room WiFi. 8.4 Very good ## Popular amenities - Air conditioning - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 22 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12983319&PinnedHotelID=12983319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12983319&PinnedHotelID=12983319&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 23 - Nov 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=12983319&PinnedHotelID=12983319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=12983319&PinnedHotelID=12983319&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12983319&PinnedHotelID=12983319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12983319&PinnedHotelID=12983319&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12983319&PinnedHotelID=12983319&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12983319&PinnedHotelID=12983319&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Apartment | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/13000000/12990000/12983400/12983319/4221f6bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Air conditioning Heating Kitchenette Fridge Flat-screen TV 2 bedrooms Premium bedding Hairdryer - 700 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 King Beds ![Superior Suite | 1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12990000/12983400/12983319/65c2f4c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Air conditioning Heating Kitchenette Fridge Flat-screen TV Separate bedroom Premium bedding Private bathroom - 538 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Luxury Suite | 1 bedroom, premium bedding, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12990000/12983400/12983319/af431d1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Air conditioning Heating Kitchenette Fridge Flat-screen TV Separate bedroom Premium bedding Private bathroom - 322 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Triplex Apartment | 1 bedroom, premium bedding, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/891000/890957/420e6a0f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Leonardo Hotel Antwerp The Plaza Klein-Antwerpen - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 463 reviews £83 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Antwerp-Hotels-Leonardo-Hotel-Antwerp-The-Plaza.h890957.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=6179462&destination=Antwerp (and vicinity)&destType=MARKET&latLong=51.221268,4.39714&searchId=2b6a285c-57c9-4360-992c-67c89da01c53&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/910600/910501/db400eef.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Antwerp City-North by IHG De Kaaien - Breakfast included - Free WiFi - Air conditioning - Parking available 8.4 Very good 984 reviews £65 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Antwerp-Hotels-Holiday-Inn-Express-Antwerp-City-North.h910501.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=6179462&destination=Antwerp (and vicinity)&destType=MARKET&latLong=51.221268,4.39714&searchId=2b6a285c-57c9-4360-992c-67c89da01c53&top_cur=GBP) Ad ![View from room](https://images.trvl-media.com/lodging/17000000/16620000/16615300/16615248/c895adbf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Antwerp - City Centre by IHG Centraal Station - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 555 reviews £68 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Antwerp-Hotels-Hotel-Indigo-Antwerp-City-Centre.h16615248.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=6179462&destination=Antwerp (and vicinity)&destType=MARKET&latLong=51.221268,4.39714&searchId=2b6a285c-57c9-4360-992c-67c89da01c53&top_cur=GBP) Ad ![Daily buffet breakfast (EUR 17 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/19600/19599/79ef467d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Antwerpen Centrum Old Town - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 895 reviews £54 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Antwerp-Hotels-Ibis-Antwerpen-Centrum.h19599.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=6179462&destination=Antwerp (and vicinity)&destType=MARKET&latLong=51.221268,4.39714&searchId=2b6a285c-57c9-4360-992c-67c89da01c53&top_cur=GBP) Ad ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/442100/442005/e180ebd3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Antwerp City South Markgrave - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 646 reviews £74 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Antwerp-Hotels-Mercure-Antwerp-City-South.h442005.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=6179462&destination=Antwerp (and vicinity)&destType=MARKET&latLong=51.221268,4.39714&searchId=2b6a285c-57c9-4360-992c-67c89da01c53&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAntwerp-Hotels-Raphael-Suites.h12983319.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAntwerp-Hotels-Raphael-Suites.h12983319.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.21654%2C4.40874&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7n46-HhVpQ5PEjVAK2M6YMVepBw=) Schuttershofstraat 55, Wapper 18, Antwerp, 2000 #### What's nearby - Rubens House - 1 min walk - 0.0 miles - Meir - 4 min walk - 0.3 miles - Green Square - 9 min walk - 0.5 miles - Antwerp Market Square - 11 min walk - 0.6 miles - Antwerp Zoo - 12 min walk - 0.6 miles #### Getting around - Antwerp Port House Tram Stop - 5 min drive - Antwerp (ZWE-Antwerp Central Train Station) - 12 min walk - Antwerp (ANR-Antwerp Intl.) - 20 min drive #### Restaurants - ‪Rubens Inn - ‬1 min walk - ‪Brasserie den Antigoon - ‬2 min walk - ‪Horta Grand Café & Art Nouveau Zaal - ‬1 min walk - ‪The Bistro - ‬2 min walk - ‪Bourla - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Raphael Suites Apartments in Antwerp with kitchenettes This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, premium bedding and a coffee/tea maker. Housekeeping is available on request. Raphael Suites offers 5 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. This Antwerp apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on request and an iron/ironing board can be requested. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/92000000/91580000/91578300/91578231/153f71d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adagio Antwerp City Center Antwerp - Kitchen - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 76 reviews £72 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=91578231&PinnedHotelID=91578231&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/10000/6400/6334/fd02ae75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PREMIER SUITES PLUS Antwerp Centraal Station - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 743 reviews £65 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=6334&PinnedHotelID=6334&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually decorated, individually furnished, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4320000/4315100/4315065/4adf342a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Apartments Antwerp Statiekwartier - Pet-friendly - Free WiFi - Parking available - Housekeeping 7.0 Good 133 reviews £68 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4315065&PinnedHotelID=4315065&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/108000000/107160000/107152500/107152490/1ddee8e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel One Antwerp Historisch Centrum - Pet-friendly - Free WiFi - Breakfast available - Bar 9.4 Exceptional 237 reviews £83 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=107152490&PinnedHotelID=107152490&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/72000000/71440000/71437900/71437860/fdb959bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YAYS Antwerp Opera by Numa Centraal Station - Kitchen - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 296 reviews £75 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=71437860&PinnedHotelID=71437860&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Belgian cuisine ](https://images.trvl-media.com/lodging/1000000/10000/600/566/3a2270dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Antwerp Old Town Historisch Centrum - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,005 reviews £109 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=566&PinnedHotelID=566&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/1000000/20000/16800/16785/41f9a138.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### a&o Antwerpen Centraal Centraal Station - Pet-friendly - Free WiFi - Restaurant - Breakfast available 7.0 Good 1,001 reviews £40 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=16785&PinnedHotelID=16785&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/17000000/16620000/16615300/16615248/c895adbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Antwerp - City Centre by IHG Centraal Station - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 555 reviews £68 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=16615248&PinnedHotelID=16615248&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28600/28581/2edb341f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyllit Hotel Centraal Station - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 544 reviews £83 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=28581&PinnedHotelID=28581&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4990000/4990000/4989926/bb9ecb9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HotelO Kathedral Antwerp Historisch Centrum - Free WiFi - Breakfast available - Bar - Laundry 8.6 Excellent 463 reviews £92 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4989926&PinnedHotelID=4989926&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Hob - Microwave - Refrigerator ### Bedrooms - Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Housekeeping (on request) - Iron/ironing board on request ### Location highlights - In a shopping district - In the city centre - Near a metro station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 3 floors - 5 units - Gated community - Housekeeping (on request) ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.97 per person, per night We have included all charges provided to us by the property. ### Optional extras - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Raphael Suites Apartment Antwerp Raphael Suites Apartment Raphael Suites Antwerp Raphael Suites Antwerp Raphael Suites Apartment Raphael Suites Apartment Antwerp ## Frequently asked questions ### Is Raphael Suites pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Raphael Suites? > Check-in start time: 4:00 PM; check-in end time: midnight. ### What time is check-out at Raphael Suites? > Checkout is at 11:00 AM. ### Where is Raphael Suites located? > Located in Old Town, this apartment building is steps away from Rubens House, Antwerp City Theatre and Meir. Stadsfeestzaal Shopping Mall and Bird Market are also within 5 minutes. Antwerp (ZWE-Antwerp Central Train Station) is 12 minutes by foot and Antwerp Central Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Raphael Suites Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 49 8 - Good 24 6 - Okay 3 4 - Poor 5 2 - Terrible 7 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 8/10 Good #### Matthew 12 Jul 2025 Property had its challenges with maintenance and missing tv remotes. Lovely space in great location otherwise with easy check in. ##### Matthew Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Arjan 25 Mar 2025 Liked: Cleanliness, property conditions & facilities, communication Great apartment, super easy check in and out! ##### Arjan Stayed 3 nights in Feb 2025 ### 8/10 Good #### Maarten 21 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It’s a great appartment, with a ajoining bathroom! ##### Maarten Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Steve 22 Sept 2024 Liked: Cleanliness, property conditions & facilities, communication a lovely, quirky place within walking distance of lots of cafes. ##### Steve Stayed 2 nights in Sep 2024 ### 8/10 Good #### Verified traveller 18 Sept 2023 Liked: Cleanliness, room comfort, communication #### Great city break 4 days in Antwerp. Apartment was very well situated for all the main historical sights ##### Verified traveller Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Gabriela 25 Apr 2024 Liked: Cleanliness, room comfort, communication #### Excellent place to stay Very nice property, very clean and organized. It is in a very good location, close to commercial and historical sites. A lot of things to do and places to eat nearby. We had a little confusion with the entry code, but could sort it out with the help of the property management and they immediately took care of it. ##### Gabriela Stayed 1 night in Apr 2024 ### 6/10 Okay #### Petra 25 Feb 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication I Made reservations for a suite with two bedrooms but i got two separate bedrooms on different Floors. The floors where on two and three and there was no elevator, for our Age this was a big Climb. It took along Time to get Connected with the helpdesk and they did not solved the problem. The appartements are clean and nice, but i missed the reception and elevator / vending machine for coffee or breakfast. Very nice was situation; middle of Antwerp ##### Petra Stayed 1 night in Feb 2025 ### 6/10 Okay #### Frazer 21 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication Wow what an excellent offering in the heart of town. Let down by communication which was only available online, all queries basically went unanswered. Be aware old building with very steep staircases, no lift. ##### Frazer Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Maura 10 Sept 2023 Disliked: Communication #### Never got entry code; had to book elsewhere No response to phone calls or messaging when we did not get the entry code to the apartment. Hotels.com personnel in Europe not helpful. Found another hotel, excellent and yet less expensive (Hotel Riga) in Antwerp. ##### Maura Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Jill 14 Dec 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities, communication The property looks nice in photos but did not function well. Every other item was broken or not functional in the apartment. We had to use a flashlight to illuminate the toilet area because the light was burnt out. There was no wifi signal on the third floor. When I contacted Smartflats they filed a ticket and because they are a long-distance property manager did not do anything about it. I will not be staying with Smartflats again. ##### Jill Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Torbjørn 3 Mar 2025 Disliked: Room comfort, communication #### Bad accommodation, but nice location Nice location , but standard of flat was not as expected . The refrigerator was broken , cooking fan not working so it was not possible to steak meet or store any food . Tv was not working (no remote control) But the worst thing was the heating fan not working . The temperature inside the flat was low and we were freezing . All contact with smart flat did not help us . They where waiting for feedback from technical team . I regret ordering this apartments and the issue with tv and refrigerator has been reported by former customers as well and should have been fixed ahead of Your stay . The temperature in flat should have been fixed ,especially at this time of year with outside temperature of 6-8 degrees celcius . ![](https://a.travel-assets.com/ugc/hotel-reviews/ED85D9D1B9DC345B870A486538A05DF4528586721741017504554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Torbjørn Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Julie 31 Mar 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities, communication They obviously deceive people by saying they have tv….you can’t have tv without a remote… which is non existent. You chat with them and they have you looking around for 20 minutes knowing full well that there IS NO REMOTE AND NO ON/OFF button on tv. They tell you technical department is unavailable, you check again in AM and told no word back yet. This is FRAUD plain and simple. You get 1 salad plate, 1 dinner plate and bowl. 1 each small and lg cup and same glasses. No napkins, tissue or paper towels. Hole in deck floor with gross table and chairs and cigarettes all over roof. AVOID!!!!! They appear to me to pull the same scam on every guest as far as tv…probably don’t want to pay for it and they know that’s a filter item in search. Never recommend. As a flight attendant I will spread the word! ##### Julie Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Ruth 10 Sept 2023 Liked: Cleanliness Disliked: Room comfort, communication #### Terrible communication It is a lovely property in a good location but our experience staying there was extremely disappointing. Issues with luggage storage, poor communication, broken air conditioning and WiFi that didn't work with no solutions from the staff despite multiple conversations with them. Bed was also hard and the pillows not very supportive, leaving us in pain in the morning. ##### Ruth Stayed 1 night in Sep 2023 ### 8/10 Good #### Jake 3 Oct 2023 Liked: Cleanliness, amenities The apartment was beautiful and spacious. Borh beds were comfortable. The batheoom was amazing with the tub and shower working beautifully. AC and heat were localized and very good. The communication with the service was poor when we had problems, and the technician sent out to fix the problems did not fully fix one of them. The wifi was down the whole time, and we only found the router while checking out. There were lights that wouldnt turn on in all of the rooms. All in all, great property, but it needs some better upkeep and service. ##### Jake Stayed 3 nights in Sep 2023 ### 8/10 Good #### Anthony 22 Dec 2024 Liked: Cleanliness, room comfort, communication #### Beautiful apartment but bathroom needs attention The apartment is beautifully decorated, comfortable beds and spacious with wine glasses and a kitchenette. But, there was a leak coming from the upstairs apartment. Not just a bit of a leak but a flood that filled a pan. As we were only there one night we had enough towels to mop it all up. This has been mentioned in previous reviews so needs to be looked at immediately. Also the bathroom door was completely missing on one side. My son refused to shower with the family able to see him! Shame because the bathroom is really beautiful and the shower was good. The room was hot and the air con didn’t seem to work. A lot of lights are out especially the main one. It was a very good price for a lovely room but people shouldn’t be staying there till these issues are fixed. However, we found it all very funny and had a good stay because we were on holiday. ![](https://a.travel-assets.com/ugc/hotel-reviews/44F2F436314CFDC9CF620783008C5ECBA2C0CEDB1734893580125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A9243EA574D06C52FE2D0C6102616B25C3D33CBD1734893580597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 1 night in Dec 2024 ### 8/10 Good #### Daisy 22 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication So beautiful! The flat we had was made for a couple, not for two friends who shared the space as the shower was outside with no privacy. But besides that, the flat was gorgeous, in a great area, walkable to concert venue, center of tourist attractions, dining and shopping. Just be aware, no elevator! And if you don't pay ahead, make sure to check your email so you are not dealing with calling service area and having them figure the reservation out like I did. I had to spend 2 hours in the cold dealing with it all. I wish I had checked my email ahead but I was on full vacation mode. ##### Daisy Stayed 2 nights in Mar 2023 ### 4/10 Poor #### Ornella 31 Jan 2025 Disliked: Cleanliness, room comfort, communication #### Terrible experience My stay at raphael suites has been extremely disappointing. For the past times that I have been there, the place is only going from worse to worse. You can tell they don't care about the details anymore. The suites have many broken elements, and new bad surprises each day and this would be ok if they would fix things but they don't. It really feels like they don't care at all anymore and it made the experience so uncomfortable. There was no heating at first (while freezing outside), then there was no light in the bathroom, then there were other people having access to the code and then for 3 days there's a light that didnt turn off which meant that I couldn't sleep. I can't believe a place like this can still have so many issues and such a bad service. Extremely dissapointing. ##### Ornella Stayed 11 nights in Jan 2025 ### 4/10 Poor #### Gregory 13 Apr 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Dumb Flats was difficult all around. Photos are misleading and this is not a 2 bedroom as advertised. The instructions for the "Black GOKI keypad" are not for the black keypad clearly labeled "GOKI," but for the small keypad that is not labeled GOKI. Even with the right keypads, the codes sent did not work, and the attitude of the help center was that we were doing it wrong... we had to send video proving that we were doing it correctly and the codes did not work, and send video again when the new codes they sent also did not work. Floors were not clean on arrival; spills and uncleaned goo on walls in kitchen and toilet cabinet. Broken furniture (chair by entry door), half of lighting did not work, no remotes could be found for the TVs, broken inside pull for toilet cabinet, missing an entire door to close off kitchen from bath area. Soap dispenser missing from shower and hole in wall where it was pulled off; hole in toilet cabinet wall where toilet roll holder torn off; large hole in bath ceiling half-covered with tape and paper. Multiple loose cabinet pulls. No kitchen towels and no drying rack (important given there is no dishwasher). Espresso machine with no pods and no instructions. No extra blankets and cold in apartment, and heat could not be adjusted at all. Automatic lighting for stairs does not come on until after you trip on the stairs. It is a good location, and not on dumb flats that there is construction across the street that starts at 0500. ##### Gregory Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Joris 17 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication Top plek op een top locatie ##### Joris Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Bart 2 Feb 2025 Liked: Cleanliness, property conditions & facilities, communication Fijne plek midden in het centrum ##### Bart Stayed 1 night in Feb 2025 ### 8/10 Good #### Johanne 6 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Très bien situé, près des marchés de Noël et boutiques. Plusieurs options de restauration. Appartement très comfortable mais plusieurs lumières ne fonctionnaient pas donc l’éclairage de l’appartement plutôt sombre, surtout lorsqu’il pleut. Très propre, parfait pour trois ou quatre personnes. Communication avec locateur facile. ##### Johanne Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Maud 15 Dec 2024 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Het verblijf was mooi. Wel kregen wij een lekkage wat het in het algemeen wat minder heeft gemaakt. ##### Maud Stayed 2 nights in Dec 2024 ### 8/10 Good #### Alexandra 3 Nov 2024 Liked: Amenities, communication Sehr schöne, große Altbauwohnung mit hohen Decken und Designmöbeln. Einstmals hochwertig ausgestattet, könnte sie dringend eine Renovierung gebrauchen. Die Toilettentür z.B. kann man mangels Klinke nicht schließen, der Halter für das Duschgel ist abgefallen, Flecken auf dem Teppich etc. Die Straße vor dem Haus ist momentan aufgerissen, weshalb es auch morgens sehr laut war. Aber das ist ja nur temporär. Sonst ein gutes Viertel. Wir haben uns trotz der Mängel wohl gefühlt. ##### Alexandra Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jara 17 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Hele nette accommodatie, wel 3 trappen op voordat je bij kamer bent. Accommodatie ligt midden in stad, alles op loop afstand. Kamer is erg mooi en netjes. ##### Jara Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Jean-Bernard 2 Jan 2024 Liked: Cleanliness Disliked: Room comfort, communication #### Très décevant Beaucoup de petits problèmes : douche glissànte, aucune notice pour régler le chauffage ni la télévision, un incroyable sous-équipement de la kitchenette (seulement 2 assiettes et 2 verrres à eau par exemple, pas de grille-pain). Et une communication de pure forme en l'absence de contact sur place. Navrant pour une location bien située et à la décoration soignée (malgré un chariot de linge sale stationné en permanence dans l'entrée !!). ##### Jean-Bernard Stayed 4 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Indigo Brussels - City by IHG](https://www.expedia.co.uk/Brussels-Hotels-Hotel-Indigo-Brussels-City.h44123308.Hotel-Information) > > [Numa Brussels Royal Galleries](https://www.expedia.co.uk/Brussels-Hotels-Hotel-Hubert-Grand-Place.h26589382.Hotel-Information) > > [Novotel Brugge Centrum](https://www.expedia.co.uk/Bruges-Hotels-Novotel-Brugge-Centrum.h16264.Hotel-Information) > > [Urban Yard](https://www.expedia.co.uk/Brussels-Hotels-Floris-Ustel-Midi.h27731.Hotel-Information) > > [Park Inn by Radisson Antwerp City Centre](https://www.expedia.co.uk/Antwerp-Hotels-Park-Inn-By-Radisson-Antwerpen.h2417039.Hotel-Information) > > [Martin's Relais](https://www.expedia.co.uk/Bruges-Hotels-Martins-Relais.h8913.Hotel-Information) > > [Golden Tulip De' Medici Hotel](https://www.expedia.co.uk/Bruges-Hotels-Golden-Tulip-De-Medici-Hotel.h876692.Hotel-Information) > > [Radisson Blu Hotel, Antwerp City Centre](https://www.expedia.co.uk/Antwerp-Hotels-Radisson-Blu-Astrid-Hotel.h65188.Hotel-Information) > > [Hampton by Hilton Antwerp Central Station](https://www.expedia.co.uk/Antwerp-Hotels-Hampton-By-Hilton-Antwerp-Central-Station.h19993236.Hotel-Information) > > [Martin's Brugge](https://www.expedia.co.uk/Bruges-Hotels-Martins-Brugge.h527382.Hotel-Information) > > [Pullman Brussels Centre Midi](https://www.expedia.co.uk/Brussels-Hotels-Pullman-Brussels-Centre-Midi.h5974606.Hotel-Information) > > [Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World](https://www.expedia.co.uk/Bruges-Hotels-Hotel-De-Orangerie.h34069.Hotel-Information) > > [Steigenberger Icon Wiltcher's](https://www.expedia.co.uk/Brussels-Hotels-Steigenberger-Icon-Wiltchers.h3057.Hotel-Information) > > [Mercure Antwerp City South](https://www.expedia.co.uk/Antwerp-Hotels-Mercure-Antwerp-City-South.h442005.Hotel-Information) > > [Dukes’ Academie – by Dukes’ Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Academie-Hotel.h1061349.Hotel-Information) > > [Grand Hotel Normandy by CW Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Grand-Hotel-Normandy.h1211151.Hotel-Information) > > [The Hoxton Brussels](https://www.expedia.co.uk/Brussels-Hotels-THE-Hoxton-Brussels.h83672760.Hotel-Information) > > [Pillows Grand Boutique Hotel Reylof Ghent](https://www.expedia.co.uk/Ghent-Hotels-Pillows-Grand-Boutique-Hotel-Reylof-Ghent.h4364829.Hotel-Information) > > [Novotel Brussels off Grand'Place](https://www.expedia.co.uk/Brussels-Hotels-Novotel-Brussels-Off-GrandPlace.h16484.Hotel-Information) > > [Hotel Aragon](https://www.expedia.co.uk/Bruges-Hotels-Hotel-Aragon.h1057951.Hotel-Information) > > [Crowne Plaza Bruges by IHG](https://www.expedia.co.uk/Bruges-Hotels-Crowne-Plaza-Bruges.h11886.Hotel-Information) > > [Bedford Hotel & Congress Centre](https://www.expedia.co.uk/Brussels-Hotels-Bedford-Hotel-Congress-Centre.h24718.Hotel-Information) > > [ibis Styles Brugge Centrum](https://www.expedia.co.uk/Bruges-Hotels-Ibis-Brugge-Centrum.h15616.Hotel-Information) > > [Grand Hotel Casselbergh Bruges](https://www.expedia.co.uk/Bruges-Hotels-Grand-Hotel-Casselbergh-Bruges.h3138252.Hotel-Information) > > [Thon Hotel Brussels City Centre](https://www.expedia.co.uk/Brussels-Hotels-Thon-Hotel-Brussels-City-Centre.h564033.Hotel-Information) > > [Warwick Grand-Place Brussels](https://www.expedia.co.uk/Brussels-Hotels-Warwick-Brussels.h16683.Hotel-Information) > > [august](https://www.expedia.co.uk/Antwerp-Hotels-August.h34922261.Hotel-Information) > > [Dukes’ Palace – by Dukes’ Hotel Collection](https://www.expedia.co.uk/Bruges-Hotels-Dukes-Palace-By-Dukes-Hotel-Collection.h1853344.Hotel-Information) > > [Tulip Inn Antwerpen](https://www.expedia.co.uk/Antwerp-Hotels-Tulip-Inn-Antwerpen.h1118207.Hotel-Information) > > [Novotel Brussels City Centre](https://www.expedia.co.uk/Brussels-Hotels-Novotel-Brussels-City-Centre.h564711.Hotel-Information)