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Novotel Antwerpen

Photo gallery

Reception
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Terrace/patio
Minibar, in-room safe, individually furnished, desk

Overview of Novotel Antwerpen

UNESCO Sustainable Property

Novotel Antwerpen

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationSpoor Noord Park5 min drive
  • Popular LocationWest Hinder III Lightship7 min drive
  • Popular LocationRed Star Line Museum13 min drive
  • AirportAntwerp (ANR-Antwerp Intl.)19 min drive

Choose dates to view prices

About this area

Antwerp

Located in Antwerp, Novotel Antwerpen is near the airport and near a train station. Notable landmarks in the area include Butcher's Hall and Cathedral of Our Lady, and travellers wishing to experience a bit of culture can try Museum Aan de Stroom. Travelling with kids? Don't miss Antwerp Zoo. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Spoor Noord Park - 5 min drive
  • West Hinder III Lightship - 7 min drive
  • Red Star Line Museum - 13 min drive
  • Port of Antwerp - 15 min drive
  • Museum Aan de Stroom - 15 min drive

Getting around

  • Antwerp Noorderdokken Station - 3 min drive
  • Antwerp (ANR-Antwerp Intl.) - 19 min drive

Restaurants

  • FoodSquare Bar& Brasserie — 1 min walk
  • Food Square — 1 min walk
  • Hechi - 3 min walk
  • Sapore - 17 min walk
  • Ballantines - 18 min walk

About this property

Novotel Antwerpen

Family-friendly hotel with restaurant and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a conference centre and self parking. All 120 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include room service and coffee makers.
Novotel Antwerpen offers 120 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Self parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:30 AM on weekends: EUR 19 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • Conference centre (1884 square feet of space)
  • Meeting rooms 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Dogs and cats welcome
2 per room
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 35
  • Christmas Eve (24 December) Gala Dinner per child: EUR 15 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 40
  • New Year's Eve (31 December) Gala Dinner per child: EUR 15 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Antwerpen Novotel
Novotel Antwerpen
Novotel Hotel Antwerpen
Antwerp Novotel
Novotel Antwerpen Hotel
Novotel Antwerpen Hotel
Novotel Antwerpen Antwerp
Novotel Antwerpen Hotel Antwerp

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 137 out of 558 reviews
5 - Excellent 25%
Rating 4 - Good. 265 out of 558 reviews
4 - Good 47%
Rating 3 - Okay. 122 out of 558 reviews
3 - Okay 22%
Rating 2 - Poor. 21 out of 558 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 558 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is staff was fantastic other guest awful
Lovely ladies at reception was very helpful and so professional. Thank you for recommendation of the places to see, this was really useful. Room generally was clean but... all nasty stains on the carpet and condition of it, was really making us to feel, that room wasn't clean but there was no other dirty or dust. Overall stay was nice but some people's was really noise untill 2am! it was impossible to go sleep... AC wasn't doing good job so we have to open windows which resulted with noise from the road AND making us to lessen this people's who doesn't respect other with them behaviour.
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally acceptable hotel. Nothing special should be expected
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Meets needs but not up to Novotel standards
I stay at Novotel properties during most of my travels. There us a minimum standard for Novotel that this property does not meet. While the property is clean and the staff is superb, carpets all need to be replaced. Breakfast should be included with all reservations because it is not worth the €19 per adult fee. Without updates, this hotel should rebrand to their IBIS budget hotel
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Staff & service, room comfort
Family trip
Good location, good breakfast, I think they need to renew the carpet in they rooms. But overall not bad.
Stayed 2 nights in Feb 2020