COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Mercure Antwerp City Centre

Photo gallery

Interior entrance
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Mercure Antwerp City Centre

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationDe Keyserlei7 min walk
    Popular LocationAntwerp Zoo11 min walk
    Popular LocationMeir13 min walk
    AirportAntwerp (ANR-Antwerp Intl.)18 min drive

Choose dates to view prices

Privilege, Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds

5/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Privilege, Room, 2 Single Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 King Bed

5/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Antwerp

Located in Antwerp, Mercure Antwerp City Centre is in the city centre and near the airport. Travellers eager for a bit of culture can stop by Museum Aan de Stroom, while those who have shopping on the agenda may want to visit Antwerp Market Square and Wijnegem Shopping Center. Check out an event or a game at Lotto Arena, and consider making time for Antwerp Zoo, a top attraction not to be missed. Guests love the hotel's central location.
Popular Location

What's nearby

  • De Keyserlei - 7 min walk
  • Bird Market - 8 min walk
  • Antwerp City Theatre - 10 min walk
  • Antwerp Zoo - 11 min walk
  • Meir - 13 min walk

Getting around

  • Antwerp (ZWE-Antwerp Central Train Station) - 10 min walk
  • Antwerp (ANR-Antwerp Intl.) - 17 min drive

Restaurants

  • Aahaar - 4 min walk
  • Escobar - 4 min walk
  • Esco*Bar - 4 min walk
  • Exki - 6 min walk
  • Tropicos - 6 min walk

About this property

Mercure Antwerp City Centre

4-star romantic hotel near Antwerp Zoo
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. All 127 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Mercure Antwerp City Centre offers 127 forms of accommodation with a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 19.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Off-site parking available (EUR 18.50 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–11 AM on weekends: EUR 18.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • Business centre
  • Meeting rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18.50 per person (approximately)
  • Covered self-parking fee: EUR 19.00 per night
  • Nearby parking fee: EUR 18.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Antwerp Leopold Hotel
Hotel Leopold
Hotel Leopold Antwerp
Leopold Antwerp
Leopold Antwerp Hotel
Leopold Hotel Antwerp
Leopold Hotel Antwerp
Mercure Antwerp City Antwerp
Mercure Antwerp City Centre Hotel
Mercure Antwerp City Centre Antwerp
Mercure Antwerp City Centre Hotel Antwerp

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 315 out of 985 reviews
5 - Excellent 32%
Rating 4 - Good. 532 out of 985 reviews
4 - Good 54%
Rating 3 - Okay. 102 out of 985 reviews
3 - Okay 10%
Rating 2 - Poor. 25 out of 985 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 985 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near to the Station, central to the city.
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with group
Disliked: Staff & service
Good property with poor front desk!
Property was fine! But a very rude senior manager on check in. Not at all interested in helping customers with anything, behaves like he’s doing a favor checking guests in. He forgets that he’s in the service industry and a smile and being polite makes the difference.
Stayed 1 night in Feb 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Good location. I think it was relatively cheap, but not 100% sure as work did it. The facilities were a bit tired, and the bathroom pipes made the room smell. The impression I got was that although it didn't seem very busy, I was put in a low value back room, maybe because of the Wotif deal(?) or because it was a long stay(?), but it would have been nice to feel more valued given the length of time I was there.
Stayed 16 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Comfortable and clean. Spacious enough to relax in the room.
Stayed 1 night in Jan 2020