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Reviews of Belconti Resort Hotel - All Inclusive

5 out of 5
Belconti Resort Hotel - All Inclusive
Iskele Mevkii, Serik, Antalya

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 57 reviews" "
Rating 8 - Good. 23 out of 57 reviews" "
Rating 6 - Okay. 12 out of 57 reviews" "
Rating 4 - Poor. 5 out of 57 reviews" "
Rating 2 - Terrible. 3 out of 57 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

OZGUR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nihat PARLAK on 12 Sept 2023
otelimize göstermiş olduğunuz ilgiye teşekkür ederim Sizleri tekrar otelimize ağırlamak dileğimizle ile

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

2/10 Terrible

Zia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever been to. Rooms do not have airconditioning. Buffet food gave me food poisoning. Very unhelpful and rude staff.
Response from Belconti Resort Otel on 10 Nov 2022
Dear Guest,Thank you for your holiday in our hotel. We would like you to know that our hotel, which has prioritized guest satisfaction for 25 years, carefully evaluates your suggestions and complaints. The products used in our hotel are only taken as first class and prepared and served by our professional team. The products are checked and samples are taken by our quality department during the preparation and service phases. In addition, samples were taken from our products, venues and personnel in certain periods by the accredited laboratory and reported in accordance with the specification. We would like to inform you that we have not received any complaints from our 1500 guests who used the same place and ate the same food during your stay at our hotel. Central air conditioning system is used in our Owl. It changes according to the season as hot and cold. In order to assist you, our front office staff made an offer to change your room twice, but we would like to inform you that you have not responded by stating that you will meet with your family. Belconti Resort hotel staff is a privilege that is always appreciated by our guests. We wish to see you again among us and wish you healthy days.

4/10 Poor

Cigdem

Travelled with group
Disliked: Amenities, property conditions & facilities
Needs renovation Very old looking Lobby is depressing It looks like 3 star casual hotel
Stayed 3 nights in Oct 2022
Response from Belconti Resort Otel on 13 Oct 2022
Dear Guest, Thank you for choosing our hotel and for taking the time to write this review. Your comments are very important to us and will be passed on to the hotel management taking into account your comments

2/10 Terrible

Mehran

Stayed 1 night in Oct 2022
Response from Belconti Resort Otel on 5 Oct 2022
Dear Guest, Thank you for choosing our hotel and for taking the time to write this review. Your comments are very important to us and will be forwarded to the hotel management, taking into account your comments.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relax time at hotel
Access to the sea, Nice 2 big pools, Amazing foods.
Stayed 6 nights in Aug 2022
Response from Belconti Resort Otel on 22 Aug 2022
Dear Guest, Thank you for choosing our hotel and for taking the time to write this review. Your comments are very important to us and we will be happy to welcome you again in our hotel.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Oct 2021
Response from Belconti Resort Hotel on 2 Nov 2021
We are very pleased and important to know that our efforts are noticed. We will always be glad to see you at our hotel

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from Guest Relations Department. on 19 Aug 2019
Dear guest, thank you very much for rating our hotel. In hope to see you again in the future. Sincerely, Belconti Resort Team.

8/10 Good

Solo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice in general facilities good easy access to beach pool very nice activities good
Stayed 2 nights in Aug 2019
Response from Guest Relations Department. on 19 Aug 2019
Dear guest, first of all, thank you very much for taking time and writing us this comment. Our objective it is, to make all of our guest very happy with their stay in our hotel. We want to welcome you as soon as possible again. Best regards, Belconti Resort Team.

10/10 Excellent

Bulat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic compact resort
Amazing
Stayed 2 nights in Aug 2018
Response from Mehmet S. on 19 Sept 2018
Değerli Misafirimiz, Öncelikle Belconti Resort Hotel'i tercih ettiğiniz için teşekkür eder, güzel yorumuza layık olabildiğimiz için kıvanç duyarız! Tekrar görüşmek dileğiyle!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I spent 10 wonderful days at this hotel the staff were always helpful and extra thank you to the room cleaners they always went the extra step

8/10 Good

Rishikumar

Liked: Staff & service
Nice
Nice

8/10 Good

Moshe, New York

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice stay with the family
The good: Nice pools (including an indoor one). Different places to eat. Good food. Shows. Drinks. Very good for family with kids. Nice beach with water sports (for a price). Can improve: The staff doesn't speak/understand english so well. All the wall outlets are european and they don't have adapters in the reception. The bad: A few members of the staff wearing orange shirts are very rude, not the young ones tho. Anecdote: At the beginning of our stay we had some problems with our room (they gave us a Villa), the air conditioner was not working and it was a pretty outdated room, until there it was ok, but we had an issue with the personnel at the reception wearing orange shirts one tall man with black hair (one of the few that speaks english, I wish I photographed this dude...) treated us pretty rude, he didn't even want us to stand in the reception and basically forced us to got sit somewhere else. Anyways, the next day they noticed we were not pleased with their behavior and one of the managers (I lost his card) called us and upgraded our room to a family room in the main building for no charge, he was very eager to make it right and indeed it was a turn around for our stay, we had a better view, better AC, better bathroom and WiFi. Final thought: Is a really good place to stay for the price and they will try to make it right if you let them know you are not comfortable. I really recommend this place for families with kids.
Response from Belconti Resort Team on 17 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Ghalib

Liked: Staff & service, property conditions & facilities
great family vacation
We spent a great family vacation at belconti hotel..

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Belconti - could have been brilliant, but....
The hotel have every thing to give a brillant vacation, but their service and the all inclusive concept is draging it down to a low level. When we arrived the room was not what we reserved. The voucher clearly stated with see view but the reception was not willing to fix the issue. We should talk to Hotel.com. And yes we did get a discount from Hotel.com but we had to discuss the issue again with management. Spending 4 hours to get what you paid for not a good start. I don't understand the idea of me the customer who hold a legal document with a hotel confirmation of what I ordered need to be involved in the discussion with either the Belconti Hotel or Hotel.com. Why don't just discuss it between them. Should be their problem, not mine. In general the service staff didn't speak any or very little English. Ok could live with that if the attitude had been positive but again it was my problem. No kindness or try to help or work it out. All inclusive do in this case mean same, same every day. The food was the same for lunch and dinner. Even some of the food was the same in the morning and the rest of the day. The three a la carte restaurants at the hotel was not open any of the 7 days we stayed there so that was not the solution. We ended up eating at restuarants outsite the Hotel half the time. All together an OK vacation due to the hotels general qualities. No we are not coming back to Belconti Resort Hotel.

2/10 Terrible

tony baroni, Baroni .burbank ca usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty, poor service, trouble food,
It was so disgusting, I suppose to stay 2 weeks,just made 2 days,I even paid $1500 extra to get a flight early to la ,bathroom dirty,food and drink was not even ok,beer had a time to drink,disgusting hotel,it was 2 star hotel not even 3,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great facility staff should be look more friendly and to much Russian influence all entertainment

8/10 Good

Kai, Princeton, NJ

Liked: Cleanliness, staff & service, room comfort
Good value for the offering
The hotel provides all-inclusive service just like other hotels in this area. So dining, access to beach/pool/recreational utilities/evening shows & musics are all included in the hotel price. The room furnishing is a bit outdated but it is clean. We used the beach, pool, and tennis courts and they are in very good conditions. The food variety can be dull after a couple of days. The staffs are friendly however since majority of their guests are Russians/Germans so it may not be so accomodating for English speakers. Overall we had a good stay and alot of fun on the beach. (Where else can you get a beach hotel by the Mediterranean at such price)

10/10 Excellent

Miklós Zoltán

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Árához képest szuper szálloda.
Stayed 1 night in Oct 2023

10/10 Excellent

Saleha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Nihat on 19 Jun 2023
dear Guest Thank you very much for your feet beack see you soon Best Regrdas

10/10 Excellent

Mursit

Stayed 2 nights in Oct 2022
Response from Belconti Resort Otel on 12 Oct 2022
Dear Guest, Thank you for choosing our hotel and for taking the time to write this review. Your comments are very important to us and we will be happy to welcome you again in our hotel.

8/10 Good

Martin

Stayed 10 nights in Jul 2022

8/10 Good

MUSTAFA

Stayed 1 night in Aug 2022
Response from Belconti Resort Otel on 15 Aug 2022
Sayın Mustafa ŞİMŞEK , Otelimizi tercih ettiğiniz ve zaman ayırıp bu puanı bize verdiğiniz için teşekkür ederiz. Sizleri tekrar otelimizde görmekten mutluluk duyacağız.

4/10 Poor

Ferdi

Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jul 2022

8/10 Good

HASAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Genel olarak memnun kaldık fakat yemekler biraz zayıftı etler cok sertti
Stayed 2 nights in Jul 2022
Response from Belconti Resort Otel on 18 Jul 2022
Dear Hasan Aysakar, Thank you for choosing our hotel and for taking the time to write this review. Your comments are very important to us and will be passed on to the hotel management taking into account your comments.

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Belconti Resort Hotel on 2 Nov 2021
We are very pleased and important to know that our efforts are noticed. We will always be glad to see you at our hotel

6/10 Okay

Mikhail

Travelled with family
Liked: Staff & service
отель не тянет на пятерку
Мы остановились в этом отеле на одну ночь, чтобы посмотреть пляжи в Белеке. Вместо выбранного нами варианта отель предложил нам старый номер с двух-спальней кроватью и раскладушкой, маленьким балконом. Мы отказались и нам заменили на ранее забронированный вариант. Номер был отремонтированный, чистый, но...не работал кондиционер на холод. Просьбы направить специалиста по кондиционерам не увенчались успехом. Территория отеля большая, много зелени. Питание в ресторане посредственное, невкусное. Пляж также не тянет на пятерку. Одним словом весь отель и его территория нуждается в реновации.
Stayed 1 night in Jul 2021
Response from Belconti Resort Hotel on 30 Jul 2021
Доброго времени суток, спасибо, что нашли время написать отзыв о нашем отеле и за то, что описали все стороны отеля! Мы сделаем все возможное что бы исправить все недоработки. C уважением

4/10 Poor

Eda Nur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Çok kötü
Otel kesinlikle 3 yıldız ayarındadır.yemekleri tek kelime ile berbattı. Tek iyi yönü personelinin güler yüzlü olması.kesinlikle tavsiye etmem.verdiğimiz parayı haketmiyorlar
Stayed 4 nights in Jun 2019
Response from Belconti Resort Ekibi on 17 Aug 2019
Değerli Misafirimiz, Zamanınızı ayırıp otelimizle ilgili yorum yaptığınız için teşekkür ederiz! En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Aileye uygun
Alkollü içecek konusunda zayıf ana bar dışındaki yerlerde enteresan içkiler var ana bardaki de kısıtlı ama onun dışında iyi genelde yabancı turistler mevcut yemekleri güzel çocuk dostu otel
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fena değil
Otel güzel imkanları ve personeli iyi ancak lobideki ana bar dışında içecek kısıtlı hep uyduruk içkiler var çocuklu ailelere uygun bir çok çocuk oyun alanı mevcut Wifi sıkıntılı
Stayed 2 nights in Jun 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель по расположению, питанию, обслуживанию.
Stayed 5 nights in Apr 2019

6/10 Okay

Vincent, Paris

Liked: Cleanliness, property conditions & facilities, room comfort
.Hotel clean and easy access to the beach. Good mix of food
Stayed 1 night in Sep 2018
Response from Mehmet S. on 13 Oct 2018
thanks for your positive feedback.

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Süper
Stayed 2 nights in Jun 2018
Response from Mehmet S. on 23 Jul 2018
At first thank you very much to interest our lovely Hotel! We're very glad to see you with us! Hope you enjoyed well! We hope to see you soon again! Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

kemal

Disliked: Cleanliness, staff & service, property conditions & facilities
Bence bu oteli listenizden cikartin...
Otelin odalari fotograflarda gorundu sekille kesinlikle degil. Aile odasi standart oda buyuklugunde. Fotografciyi kutluyorum. Yemekleri basit otel yemegi tazsiz tuzsuz. Gun ici aktivite sifir. En rahatsiz oldugum konuda yemektir. Damak zevkine deger verenlerin kesinlikle gitmesini tavsiye etmem.
Stayed 2 nights in Sep 2017

10/10 Excellent

VIKTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Замечательное место для семейного отдыха с детьми.
Хороший пляж, много зеленых зон и развлечений, отличные вечерние представления.
Stayed 12 nights in Jun 2017

8/10 Good

EQ, Seoul

Liked: Room comfort
Beach near, transportation outway far and worst
The beach was nearby, beautiful, perfectly clear, around which had good snack bars, such as burgers, hotdogs, ice cream and drinks. Food: overall really good, especially the works of "Wok" lady at Grill side were exquisite every dining, all the fruit was fresh and delicious. Language: Russian dominates, crew were not good at English (all crew including receptionists, only around 50%, even for easy conversation, yet understandable) Transportation: worst; an agent for respective trips, your own or rented car, necessary, public transportation inconvenient and expensive, to the city or other tour spots, takes a lot of time, better just stay at hotel and not go out, if you are a person of siteseeing, stay near the old town.
Stayed 7 nights in Jun 2017
Response from Belconti Resort Team on 17 Aug 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 Okay

Fazli ozgur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Vasat
Vasat bir otel.. Konumu güzel olmasına rağmen kendini yenilememiş.. Personel güler yüzlü ... Yemekler zayıf
Stayed 3 nights in Jun 2017

6/10 Okay

Risto, Varkaus

Liked: Cleanliness, staff & service, room comfort
Kiva kohtuuhintainen hotelli meren rannalla
Kiva siisti hotelli meren rannalla. Hieman jo vanha ja kaipaisi uudistusta mutta silti ihan siisti. Henkilökunta osaavaa ja auttavaista tosin ehkä Englannin kieleen kaipaisivat hieman parannusta. Siisteys ja puhtaanapito toimii hyvin ja ulkoaltaat hienoja. Ruokaravintolasta löytyy monipuolinen valikoima ja palvelu hyvää.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
カラクリには気をつけて予約を！
子供がテニスの大会に出るため友人と泊まりました。キャンペーンで広い部屋が格安に予約出来て、とても喜んでいたのもつかの間、大会に出場者は他のサイトからホテルを予約すると高い手数料を取られるということを後から知り、キャンセルも出来ず、がっかりしました。 ホテルの部屋は広くて快適だったそうです。

8/10 Good

Orcun Haluk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

René, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Assez bon
Bon accueil à la réception les repas bons et la plage magnifique . Le soir calme après minuit . Possible d'écouter la musique au Fiesta bar et dancer bref à recommander ....

6/10 Okay

Verified traveller

Liked: Room comfort
norsk
Hadde et greit opphold, men var et tyskeid hotell, så var ikke noen fra Norden der. Og hadde forventa mere fra et 5 stjernes hotell.

6/10 Okay

Natalya

не понравилось
Первый раз столкнулась с тем что сразу по приезду тебя "окольцовывают" дурацкими браслетами! В Отеле 5 звезд!!!??? Вся территория отеля увешена различными объявлениями, типа "не вносить", "не выносить..", "не рвать..", "не трогать..", "не наступать.." еще куча разных дурацких запретов + штрафы за ВСЁ! Маразм! Все это создало такой фон,... чувствовала себя не гостем этого отеля, а вынужденно приговоренным отбывать срок в этом не гостеприимном месте. Конечно никогда сюда не вернусь. Не рекомендую своим родным и знакомым.

6/10 Okay

MOD.ALI, سوريا

Disliked: Cleanliness, property conditions & facilities
رحله سعيده
اقامه حلوه وجميله ولكن الاتصال بالنت مشكله كبيره وتنظيف الغرف بطيء

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nejla, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye edebileceğimiz bir tatil.
Konaklama beklentilerimizi fazlasıyla karşıladı. Ancak daha uygun fiyatlarda hizmetlerinizden faydalanabilmek amacıyla erken rezervasyon kampanyalarınız var ise haberdar olmak isterim.

6/10 Okay

SELÇUK

Liked: Room comfort
Disliked: Staff & service

8/10 Good

Yury, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Проживали в вилле №2.Система кондиционирования работает шумно и дует воздух с запахом сырости (видимо давно в ней не меняли фильтры)

6/10 Okay

Christiane, Noumea

Liked: Room comfort
Disliked: Cleanliness
Y aller si l'on aime la plage ou le golf
Avions pris la suite ,bon rapport qualité prix très belle et grande chambre avec jakuzzi et fruits d'accueil,mais le verre dont nous nous étions servis n'était pas nettoyé le lendemain.. Buffet bon mais sans plus, parfait si l'on y va avec des enfants,waterslide etc..plage avec transat mais sans intérêt ,relief plat .Bien situé si l'on pratique le golf ( 10 golfs aux alentours)je vous recommande a l'Antalya golf club le pasha