Ansouis Holidays from £322

The location was great to see Olympique the Marseille!!, the hotel was great, the staff was nice, except for Virginie , we were ordering at the restaurant but , our food was taking so long and she really didn’t care, because she was focus on other people’s order, thank goodness Sebastian understood what Happened and he gave my son a free non alcoholic fruit cocktail and he enjoyed it a lot, so 10 points for Sebastien 0 for Virginie

It was too hard to find. Not well marked.

Loved this hotel. Spent 5 nights here this past week with my daughter. All the staff are amazing! Arrived late and very dirty from hiking and the check in was so fast and friendly, they took care of parking my car and I was so grateful to be in my room showering within minutes. Breakfast on the terrace is lovely especially if you enjoy watching all the little birds. I would stay here again in a heartbeat. Cant say enough about how great the staff are.

Villa Saint-Ange is a stunning property with elegant surroundings and beautifully maintained grounds. While most of the staff were professional and courteous, my one-night stay on June 15th fell short of expectations due to a few unfortunate service lapses. Upon check-in just after 5 PM, I was told a complimentary welcome plate would be offered, and I could choose when to receive it. I requested it for 7:30 PM, but it never arrived, even after I reminded the front desk. I was also informed the pool would be open until 8 PM with ongoing service. I arrived around 6:30 PM and was told towels were no longer being distributed but was given two as an exception. I asked to order a drink and was told service had ended. Moments later, while I was in the pool, the attendant began closing umbrellas—including mine—while others nearby remained open. Roughly 30 minutes later, the same attendant approached a nearby guest to take a drink order and returned with their beverages. Though the property is visually impressive and the front desk and valet staff were welcoming, the inconsistencies in communication and service impacted my overall experience. For a luxury hotel, better follow-through and guest attention would go a long way.

Pleasant stay. Staff lovely. Good breakfast. Room a bit too warm and couldn’t adjust a/c to any cooler. Wouldn’t have wanted to stay if it was much hotter.

Great location close to the city centre!