I have stayed in hotels in 40 countries and on 5 continents. This is one of the finest hotels in the world for good service and friendly staff, and certainly one of the best in Korea. It is always spotlessly clean, the food is good and reasonably priced. What puts this hotel into the ranks of the best is the helpfulness and competence of the staff. Every single staff member is attentive and ready to help with anything. I don't know where they train staff in Korea, but the manager of this hotel should be promoted to executive of the company, and the rest of the world should send their staff to train here.