Reception
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Reviews of Ankara Plaza Hotel

4 out of 5
Ankara Plaza Hotel
Bestekar Sok No,5, Kavaklýdere, Ankara, Ankara

Reviews

8.0

Very good

Rating 10 - Excellent. 149 out of 442 reviews" "
Rating 8 - Good. 199 out of 442 reviews" "
Rating 6 - Okay. 52 out of 442 reviews" "
Rating 4 - Poor. 22 out of 442 reviews" "
Rating 2 - Terrible. 20 out of 442 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nilgun

Liked: Staff & service
Stayed 9 nights in Mar 2024

10/10 Excellent

Hena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location and great stay
Response from AYHAN on 4 Jan 2024
Dear Hena, Thank you very much for sharing your feedback with us. We look forward to welcoming you back on your next visit to Ankara. Sincerely

10/10 Excellent

Ghusoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AYHAN on 23 Nov 2023
Dear Ghusoon, Thank you very much for sharing your feedback with us. We look forward to welcoming you back on your next visit to Ankara. Sincerely

8/10 Good

Nesim

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive and polite. The upgraded room was clean and comfortable. I did not particularly care for the area surrounding the hotel but I know that not much can be done about that. Overall the hotel met my expectations and I enjoyed my stay. It was very good value for the price.
Stayed 1 night in Sep 2023
Response from AYHAN on 20 Nov 2023
Dear Nesim, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

8/10 Good

Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Sep 2023
Response from AYHAN on 20 Nov 2023
Dear Faisal, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

2/10 Terrible

Muhammad

Stayed 1 night in Aug 2023

4/10 Poor

Muntadher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The condition was too bad
Stayed 4 nights in Aug 2023
Response from AYHAN on 23 Aug 2023
Dear Muntadher, Thank you very much for sharing your feedback with us. Sincerely

10/10 Excellent

Ali

Stayed 1 night in Aug 2022
Response from AYHAN on 25 Aug 2022
Dear Ali, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

2/10 Terrible

Mirajudeen

Stayed 4 nights in Aug 2022
Response from AYHAN on 30 Aug 2022
Dear Mirajudeen, Thank you very much for sharing your feedback with us. Sincerely

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2022
Response from AYHAN on 25 Aug 2022
Dear Andrew, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

4/10 Poor

Kurdin

Stayed 1 night in Jul 2022
Response from AYHAN on 30 Aug 2022
Dear Kurdin, Thank you very much for sharing your feedback with us. Sincerely

10/10 Excellent

Nur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is central everything is around the hotel The guy working in the reception day time is a super friendly I ain’t remember his name but very honest and friendly and the 2guys working on night shifts are super friendly also very helpful
Stayed 3 nights in Feb 2022
Response from AYHAN AKYÜZ on 4 Mar 2022
Dear Nur, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

10/10 Excellent

OMAR

Travelled with family
Liked: Cleanliness, staff & service
Highly recommend
The hotel overall is really good. The room need a little bit maintenance. The reception speaks English. Which is rare to find in other hotels. But overall it was good
Stayed 6 nights in Feb 2022
Response from AYHAN AKYÜZ on 4 Mar 2022
Dear Omar, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

8/10 Good

Mirajudeen

Stayed 2 nights in Feb 2022
Response from AYHAN AKYÜZ on 12 Feb 2022
Dear Mirajudeen, Thank you very much for sharing your feedback with us. We look forward to welcoming you back on your next visit to Ankara. Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from AYHAN on 20 Nov 2023
Dear Guest, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

2/10 Terrible

Selahattin

Stayed 3 nights in Oct 2021

10/10 Excellent

Lori

Stayed 3 nights in Aug 2021

10/10 Excellent

Kanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was bad
Stayed 1 night in Sep 2021

4/10 Poor

Sibel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs makeover. Old, dirty and in bad shape.
Stayed 2 nights in Aug 2021

10/10 Excellent

Hüsnü

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely place to stay.
Stayed 3 nights in Jul 2021
Response from AYHAN AKYÜZ on 26 Jul 2021
Dear Guest,, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Air conditioning should be fixed. Excellent friendly staff.
Stayed 1 night in Jul 2021
Response from AYHAN AKYÜZ on 26 Jul 2021
Dear Guest,, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

8/10 Good

Mohammad

Stayed 2 nights in Jun 2021
Response from AYHAN AKYÜZ on 26 Jul 2021
Dear Mohammad, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Bed was so bad and location so crowd facing hospital
Stayed 2 nights in Jun 2021

10/10 Excellent

Muhammed

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the place for my parents while I was not able to take care of them in Ankara. The staffs are really friendly. They assisted my parents while they stayed there in the quarantine period. The rooms are very clean with a great view. I appreciate what the amazing staffs did for my parents.
Stayed 7 nights in Apr 2021
Response from AYHAN AKYÜZ on 13 Jul 2021
Dear Guest,, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021

2/10 Terrible

HAMID

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel service ever !!!
The worst hotel service ever i had in my life, very dirty carpet in the room, damage towels, room electric problem, noisy from street due to window damages, rude staff & so many more bad experiences ... for example they said the breakfast timing is 7 to 10, i went for breakfast 7:05 & i waited till 7:30 still the breakfast service was not ready, i went back to my room. the safe box in the room was not working, the daily drinking water was not serving unless i asked, next day i asked for iron table the reception staff was not helpful & speaking aggressively, honestly it's a 2 star hotel not 4 stars & i don't recommend it to anyone.
Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay only alittle far from airport.
Stayed 1 night in Dec 2020
Response from AYHAN AKYÜZ on 9 Feb 2021
Dear Guest, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely,

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from AYHAN AKYÜZ on 23 Oct 2020
Dear Rosa, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely,

10/10 Excellent

Niray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Great place. Spacious room, good breakfast. Walking distance to transportation. Very good quality hotel.
Stayed 1 night in Oct 2020
Response from AYHAN AKYÜZ on 23 Oct 2020
Dear Niray, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely,

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020
Response from AYHAN AKYÜZ on 23 Oct 2020
Dear Guest, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely,

10/10 Excellent

Loukman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross street from Liv hospital
Amazing hotel Very close to Liv hospital
Stayed 5 nights in Jan 2020
Response from AYHAN on 31 Jan 2020
Dear Guest, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely, Ayhan Akyuz, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally it is. Nice environment. The front desk and concierge are very helpful especially with our luggageS and help us to park the car as we’re not familiar with the place. Excellent service.
Stayed 1 night in Dec 2019
Response from AYHAN on 8 Jan 2020
Dear Guest, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely, Ayhan Akyuz, Front Office Manager

8/10 Good

Zahra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Maruf, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and generous breakfast. Very good location. Relatively small rooms but clean and in good condition.
Stayed 2 nights in Nov 2019
Response from AYHAN on 23 Dec 2019
Dear Guest, Thank you very much for sharing your feedback with us. We appreciate your kind comments on our Hotel. We look forward to welcoming you back on your next visit to Ankara. Sincerely, Ayhan Akyuz, Front Office Manager

6/10 Okay

Pantea

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good - except the internet
Very comfortable corner room. Excellent breakfast. Excellent value for money. The only negative is the internet. I have stayed at the hotel many times over the last seven or eight years. Every time I have complained about the internet. Whichever room I have stayed in, the experience has been the same. I have ended up in the lobby in order to access the internet - seemingly the only place with a consistently strong signal. Every time I have been given the same, unacceptable excuse - "the hotel is full".
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean value for money, good breakfast and great location
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Munzer.ismail, North Carolina Raleigh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Nice ppl. Nice food. Over all very good.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couple of nights stay in this lovely hotel
Very pleasant stay. Hotel is located nicely close to city centre and many amenities. Friendly staff, clean rooms,decent breakfast, quiet. Reasonably priced for a 4* hotel. Had a nice couple of nights of sleep. Would recommend it.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location. Friendly, helpful staff. Super breakfast.
Stayed 3 nights in Jul 2019

6/10 Okay

Umut

Bad experience
No alcohol and service sucks
Stayed 1 night in Jun 2019

10/10 Excellent

Ekrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Breakfast, Great staff
This hotel has several qualities: Location, great breakfast, best staff. The prices in June, when we stayed were unbelievably affordable.
Stayed 5 nights in Jun 2019
Response from Sarah Kabil on 5 Jul 2019
Thank you very much .We hope we will provide the same satisfaction every time you stay.Have a nice day...

8/10 Good

John B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet location. Near a lively shopping area with lots of night life. Room was clean and comfortable. Staff was friendly and helpful.
Stayed 2 nights in Jun 2019