Title: Angra Marina Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Angra Marina Hotel Family-friendly hotel connected to the convention centre in Angra do Heroismo with free parking ![Lobby sitting area](https://images.trvl-media.com/lodging/6000000/5890000/5888200/5888190/4d65d9f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/6000000/5890000/5888200/5888190/5c0f85ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/6000000/5890000/5888200/5888190/d17ca8ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby, 3 beach bars](https://images.trvl-media.com/lodging/6000000/5890000/5888200/5888190/36d1977d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/6000000/5890000/5888200/5888190/68dbfe0b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Angra Marina Hotel, enjoy golfing on the 18-hole course or unwind at one of the three beach bars. With an international cuisine restaurant offering ocean views, a coffee shop/cafe, laundry facilities, and indoor and outdoor pools with sun loungers, you'll feel right at home. 7.8 Good ## Popular amenities - - Bar - Spa - Pool - 24/7 front desk - Room service ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5888190&PinnedHotelID=5888190&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5888190&PinnedHotelID=5888190&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5888190&PinnedHotelID=5888190&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5888190&PinnedHotelID=5888190&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5888190&PinnedHotelID=5888190&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5888190&PinnedHotelID=5888190&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5888190&PinnedHotelID=5888190&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5888190&PinnedHotelID=5888190&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### Double Room, Sea View 8.0 Very good 5 reviews ### Highlights Balcony Separate sitting area Individually furnished Air conditioning Connecting rooms available Flat-screen TV Pillow menu Blackout curtains - 269 sq ft - Sea view - Sleeps 2 - 1 Queen Bed ### Junior Suite 9.0 Wonderful 4 reviews ### Highlights Balcony Separate sitting area Individually furnished Air conditioning Connecting rooms available Flat-screen TV Pillow menu Separate bedroom - 323 sq ft - 1 bedroom - Sea view - Sleeps 2 - 2 Single Beds ### Deluxe Suite ### Highlights Balcony Separate sitting area Individually furnished Air conditioning Connecting rooms available Flat-screen TV Pillow menu Separate bedroom - 538 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed and 1 Large Single Sofa Bed ### Suite, Kitchenette ### Highlights Balcony Separate sitting area Individually furnished Air conditioning Connecting rooms available Kitchenette Fridge Dishwasher - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed and 1 Large Single Sofa Bed ### Presidential Suite ### Highlights Balcony Separate sitting area Individually furnished Air conditioning Connecting rooms available Flat-screen TV Pillow menu Separate bedroom - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAngra-Do-Heroismo-Hotels-Angra-Marina-Hotel.h5888190.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAngra-Do-Heroismo-Hotels-Angra-Marina-Hotel.h5888190.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.65272%2C-27.21517&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oGXX36_nDsBcTAXEI9XRwFexjjo=) Rua do Faleiro, Angra do Heroismo, 9700-075 #### What's nearby - Angra Harbor - 2 min walk - 0.1 miles - Municipal Gardens - 7 min walk - 0.4 miles - Se Cathedral - 9 min walk - 0.5 miles - Fortaleza de Sao Joao Batista - 14 min walk - 0.8 miles - Monte Brazil - 4 min drive - 1.2 miles #### Getting around - Angra do Heroismo (TER-Lajes Intl.) - 18 min drive #### Restaurants - ‪Cafe Alto do Sé - ‬11 min walk - ‪McDonald's - ‬7 min walk - ‪Athanasio - ‬9 min walk - ‪A Central - ‬14 min walk - ‪Tasca das Tias - ‬7 min walk ## About this property ### Angra Marina Hotel Upscale family-friendly hotel connected to the convention centre Consider a stay at Angra Marina Hotel and take advantage of an adjacent golf course, 3 beach bars and a terrace. The on-site international cuisine restaurant, Restaurante Monte Brasil, offers breakfast, lunch, dinner and ocean views. In addition to a coffee shop/cafe and laundry facilities, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and an outdoor pool, along with sunloungers - Free self-parking - Breakfast (surcharge), babysitting (surcharge) and tour/ticket information - A banquet hall, luggage storage and smoke-free property Room features All 129 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. More amenities include: - Bidets, free toiletries and hairdryers - Flat-screen TVs with satellite channels - Wardrobes/cupboards, balconies and separate sitting areas ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3520000/3515400/3515320/0be65826.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azoris Angra Garden Angra do Heroismo - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 230 reviews £43 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=3515320&PinnedHotelID=3515320&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1150000/1145100/1145024/4eed2067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terceira Mar Hotel Angra do Heroismo - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 482 reviews £68 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1145024&PinnedHotelID=1145024&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2560000/2558800/2558706/951cc690.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Do Caracol Angra do Heroismo - Pool - Spa - Kids pool - Parking included 8.6 Excellent 191 reviews £53 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2558706&PinnedHotelID=2558706&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100580000/100573800/100573710/c7653fb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azores Autêntico Boutique Hotel Angra do Heroismo - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 33 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=100573710&PinnedHotelID=100573710&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/25000000/24030000/24029300/24029210/aedc3565.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cruzeiro Angra do Heroismo - Breakfast included - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 108 reviews £46 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=24029210&PinnedHotelID=24029210&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room, Patio, Courtyard View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/106000000/105890000/105883700/105883688/71d80393.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Teatro Angra do Heroismo - Pool - Hot tub - Breakfast included - Spa 10 Exceptional 15 reviews £84 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=105883688&PinnedHotelID=105883688&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4080000/4071700/4071700/9b469cda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantida Mar Hotel Praia da Vitoria - Pool - Hot tub - Breakfast included - Parking included 9.6 Exceptional 301 reviews £57 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4071700&PinnedHotelID=4071700&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/72000000/71460000/71459700/71459676/9d5d774f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Shipyard Angra Angra do Heroismo - Breakfast included - Parking included - Free WiFi - Restaurant 9.6 Exceptional 136 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=71459676&PinnedHotelID=71459676&HadPinnedHotel=true®ionId=-1&adults=2) ![Twin Room (for 1 or 2 people) | Desk, blackout curtains, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16400000/16390800/16390792/4654e0c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Teresinha Praia da Vitoria - Pool - Breakfast included - Free WiFi - Air conditioning 8.8 Excellent 120 reviews £63 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=16390792&PinnedHotelID=16390792&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/19000000/18410000/18409400/18409349/04214042.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Varandas do Atlântico by RIDAN Hotels Praia da Vitoria - Free WiFi - Air conditioning - Breakfast available - Bar 9.2 Wonderful 142 reviews £32 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=18409349&PinnedHotelID=18409349&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free covered self parking on site ### Food and drink - Daily breakfast available for a fee - 3 beach bars - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Bahía Bar Principal - Restaurante Monte Brasil ### Things to do - 18-hole adjacent golf course - Indoor pool - Outdoor pool ### Family friendly - In-room babysitting - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - 5 meeting rooms - Conference centre (4,306 square foot of space) ### Outdoors - On the bay - On the boardwalk/promenade - Pool loungers - Terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ### More - 1 building - 9 floors - Banquet hall - Built in 2012 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Individual furnishings - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 75.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (24 December) Gala Dinner per adult: EUR 70 - Christmas Eve (24 December) Gala Dinner per child: EUR 45 (from 2 to 12 years old) - New Year's Eve (31 December) Gala Dinner per adult: EUR 137 - New Year's Eve (31 December) Gala Dinner per child: EUR 80 (from 2 to 12 years old) We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: EUR 75.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Angra Marina Angra Marina Hotel Angra Marina Hotel Angra Do Heroismo Angra Marina Angra Do Heroismo Angra ina Angra Do Heroismo Barcelo Angra Marina Barceló Angra Marina Angra Marina Hotel Hotel Angra Marina Hotel Angra do Heroismo Angra Marina Hotel Hotel Angra do Heroismo ## Frequently asked questions ### Does Angra Marina Hotel have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### Is Angra Marina Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Angra Marina Hotel? > Self-parking is free at this property. ### What time is check-in at Angra Marina Hotel? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Angra Marina Hotel? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Angra Marina Hotel located? > This family-friendly Angra do Heroismo hotel is located on the boardwalk, within a 5-minute walk of Angra Harbor, Igreja da Misericórdia and Forte de São Sebastião. Municipal Gardens and Reserva Florestal de Recreio do Monte do Brasil are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Angra Marina Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 24 8 - Good 22 6 - Okay 7 4 - Poor 4 2 - Terrible 7 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Laura 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location- everyone was so welcoming and helpful. We loved the views and shops nearby too. ##### Laura Stayed 3 nights in Oct 2025 ### 8/10 Good #### Elisabetta 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to everything, and the beach an 8 minute walk from hotel was absolutely beautiful! ##### Elisabetta Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Melissa DaCosta 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable. ##### Melissa DaCosta Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Marc 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, support staff excellent and meals excellent ##### Marc Stayed 3 nights in May 2025 ### 8/10 Good #### N 23 Jun 2025 Property itself was good. Breakfast was very good. My only complaint is the parking situation and the underground parking is terrible ( my opinion), very steep and narrow. Very dark, there were absolutely no lights underground. I’m a female who travelled solo, so this is very important to me. Otherwise it’s a great location. ##### N Stayed 1 night in Jun 2025 ### 10/10 Excellent #### NATALIA 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast! ##### NATALIA Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Adelino 23 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Bed was not firm and shower water was running outside onto the floor.Overall everything else was outstanding. ##### Adelino Stayed 7 nights in May 2025 ### 10/10 Excellent #### Elizabeth Pereira 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is amazing. ##### Elizabeth Pereira Stayed 8 nights in Sep 2023 ### 8/10 Good #### Luis 29 Sept 2022 Liked: Cleanliness, staff & service Restaurant was mediocre ##### Luis Stayed 3 nights in Sep 2022 ### 8/10 Good #### Cristiano 26 Jul 2025 Liked: Cleanliness Pros: good location, great views, above average included breakfast, functioning wifi Cons: aging infrastructure, particularly HVAC (air conditioning), inconvenient garage features will have you prefer to resort to limited street parking, Inconsistent staff, some attentive, others lacking problem resolution and basic customer service skills. Air conditioning broke on first night and was reported to concierge in the morning. We notified that we were about to leave for sight seeing for several hours and that it would be a great opportunity to have it fixed while we were absent. Apparently, despite this verbal interaction with the concierge, the "do not disturb" sign we had left on in the room was blamed for the reason why the technician could not go in the room to try to fix the reported broken AC, and since maintenance was already gone for the day, we would be sleeping in a hot room as result. Unacceptable. So we requested a new room, and were initially told they couldn't accomodate because hotel was full. I then noticed several keys set aside for yet to be checked in guests, and it was unfortunate that I had to remind staff that PRESENT guest have priority over NOT YET guests. Luckily, these customer service basics that I had to point out resonated with the staff member of the afternoon shift, and she proceeded to get management involved and got us another room. We appreciate her very much and hope management recognizes her for her excellence. ##### Cristiano Stayed 3 nights in Jul 2025 ### 8/10 Good #### John 9 Nov 2023 Liked: Staff & service, amenities Breakfast was great verities. One thing that I was very disappointed with, was the gym equipment did not work, ##### John Stayed 6 nights in Oct 2023 ### 8/10 Good #### Heather 4 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel and its proximity to restaurants and shopping as well as other attractions. The pillows were not the greatest and the mattresses were a bit uncomfortable. We had trouble controlling the air conditioning so our room was too cold ##### Heather Stayed 2 nights in Sep 2022 ### 6/10 Okay #### CARMEN DOLORES 11 Oct 2023 Noisy due to the construction at the marina and not too helpful neither friendly staff. ##### CARMEN DOLORES Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### fatime barbara 5 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was such a horrible experience. Services not working, dirty, terrible customer service. Not even a 2 start hotel, becuase of how dirty it was. ##### fatime barbara Stayed 5 nights in Aug 2024 ### 6/10 Okay #### Mario 28 Jun 2022 Liked: Staff & service Great view. Needs some upgrades. Give customers access to the street below thru the elevator. Not force people to climb the hill to get to the lobby ##### Mario Stayed 10 nights in Jun 2022 ### 4/10 Poor #### Paulo 19 Aug 2024 Liked: Amenities, property conditions & facilities I stayed here for three nights without Internet and AC. The temperatures are 85 ! I talk with the manager, but they never fix the problem. We ask for towels to go to the pool and they say no towels when we arrive to the pool no people there too were the towels. ##### Paulo Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Aliana 6 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Mediocre and not as expected ##### Aliana Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Jeronimo 28 Jul 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Five star should be half a star Very disappointed for the only five star hotel on the island. The services were horrible. The AC does not work when you go to ask them for anything it’s your fault they blame you. The people were very rude. They talk you out of parking in the parking garage. I am from the island born. There went back on vacation with my wife and was extremely disappointed with the services amenities and the condition of the hotel, when you first walk in through the common area is in the lobby. It is extremely beautiful with all doors wide open and this hot humid weather that they are experiencing all doors are open when you walk into your room with the AC running it is still very humid when it stops working and you go ask them to repair it. They come out and they repair it for a 12 hour fix and then repeat , very disappointed the island that are much better than this hotel will never stay here again. Ask to speak with the person in charge and they refuse to speak to you and their solution is Switch you to another room and ignore you poor customer service very unprofessional. I would rather this stay at a super eight then stay at this place. ##### Jeronimo Stayed 8 nights in Jul 2024 ### 6/10 Okay #### Nicole 27 Mar 2024 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Doesn't live up to 5-star rating Hotel obviously had expensive finishes installed when it was built. It has seen better days. Our reservation was "lost" and they put us in a room with a severely warped floor, a balcony door that wouldn't open, and a strong chemical cleaning smell. The kitchenette had a hotplate and no cutlery, pots, plates, or anything to use with it's limited appliances. There was no complimentary coffee or tea in the room. We asked to move rooms due to the chemicals giving us a headache. The staff was very reluctant and said it would be tough, but we walked through the hotel and saw many vacant rooms (room numbers lit up when occupied) that stayed empty during our stay. There was a bar that we were told was open but we tried to go and there was no staff to be found. Our second room was very warm and the AC didn't work to keep it cool. The shower wouldn't drain. The room was very large but empty of usable furniture. It just seemed like a ghost of a 5-star hotel, marble stone and beautiful but very cold and not functioning. Corners appeared to have been cut for many years making the place feel neglected and empty. Also, beware if you rent a car the parkade is a nightmare to get in or out of; there are scraped walls on the pillars of the tight turns to attest to this. With some care and attention and better customer service, this place could live up to it's 5-star rating and it's price. As it stands, I feel like we overpaid for a mediocre stay in a place with a very fancy lobby. ##### Nicole Stayed 3 nights in Mar 2024 ### 4/10 Poor #### MARISOL 22 Aug 2023 Disliked: Staff & service, amenities, property conditions & facilities THIS IS NOT A 5-STAR HOTEL! When my husband and I arrived at the hotel the lobby was deserted. There was no doorman or bellman to greet and help with our luggage. The huge lobby with worn-out furniture was empty. There was no one at the front desk. Behind the front desk was a board that was taped up. Clearly, these were all uncharacteristic of a 5-star hotel. This is a one-star compared to the 5-star and 4-star hotels we stayed at on another Azores island, Sao Miguel. I thought the taxi dropped us off at the wrong hotel. A few minutes later, a lady came behind the front desk. She was not dressed in professional attire like what you normally see in nice hotels. To our disappointment, she confirmed that we were at the right hotel. Our room was not ready, and she asked us to bring our luggage ourselves to the storage room, which was dirty and smelly. My husband and I were disappointed with what we had seen so far and were quite nervous about the condition of our room. The room turned out quite spacious albeit sparse and dated furniture. We were at least relieved that it was clean and had no smell. However, many things malfunctioned - the A/C, toilet flush, coffee machine. We complained about the AC to the front desk. He was not surprised as he said it was a usual occurrence. He said the hotel was full and could not transfer us to another room. He promised to send a fan while he schedules a technician to come. Neither came. Thankfully, the temperature cooled down ##### MARISOL Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### tim 23 Jul 2025 Liked: Cleanliness, property conditions & facilities The staff at the front desk is amazing ##### tim Stayed 5 nights in Jul 2025 ### 8/10 Good #### Bruno 20 May 2025 Liked: Amenities Hotel bien mais un peu loin des restos et marchés ##### Bruno Stayed 4 nights in May 2025 ### 2/10 Terrible #### Vincent 10 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities Cet hôtel ne mérite pas ses 5 étoiles. Chambre malpropre, moisissure sur les rideaux de douches et bains, drains bloqués, chambre vide, insectes dans la chambre. La suite ne correspondait absolument pas aux photos. Nous avons trouvé des cheveux dans les draps. ##### Vincent Stayed 4 nights in Sep 2024 ### 8/10 Good #### Wilfried 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Die Lage des Hotels ist sehr gut mit Blick auf die Marina. Das Zimmer ist geräumig und hat einen Balkon. Die Beleuchtung im Zimmer wird über eine Fernbedienung geschaltet, allerdings funktionierte dies nicht komplett. Die Meldung hierzu an die Rezeption wurde dort auch schriftlich dokumentiert, es hat sich aber - an beiden Tagen - nichts geändert. Mit viel Aufwand wurde dennoch im Schaltkasten eine Lösung gefunden, um wenigstens nachts im Badezimmer die Lampe auszuschalten. Selbst in einem 5\* Hotel sollte es normalerweise möglich sein, auf Kundenhinweise nachhaltig zu reagieren. Offensichtlich hat das Management aber hieran kein Interesse und das insgesamt freundliche Personal machte einen unzufriedenen Eindruck in dieser Hinsicht. Das Frühstück ist sehr umfassend, aber sämtliche Speisen waren maximal lauwarm. ##### Wilfried Stayed 2 nights in Jun 2024 ### 6/10 Okay #### santa 31 Mar 2024 Great location. Great helpful staff, but it’s definitely not a 5 star hotel, breakfast food was cold, which I didn’t like. ##### santa Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Grand Hotel Açores Atlântico](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Grand-Hotel-Acores-Atlantico.h2865267.Hotel-Information) > > [Santa Barbara Eco Beach Resort](https://www.expedia.co.uk/Ribeira-Grande-Hotels-Santa-Barbara-Eco-Beach-Resort.h10947731.Hotel-Information) > > [Quinta da Abelheira](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Quinta-Da-Abelheira.h6332685.Hotel-Information) > > [Pedras do Mar Resort & SPA](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Pedras-Do-Mar-Resort-SPA.h13249997.Hotel-Information) > > [Donnington Guest House](https://www.expedia.co.uk/Truro-Hotels-Donnington-Guest-House.h7700449.Hotel-Information) > > [Hotels in Central Tokyo](https://www.expedia.co.uk/Central-Tokyo-Hotels.d553248623547965518.Travel-Guide-Hotels) > > [Octant Ponta Delgada](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Azor-Hotel.h15244399.Hotel-Information) > > [Sao Miguel Park Hotel](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Sao-Miguel-Park-Hotel.h1191688.Hotel-Information) > > [Jackson Lake Lodge](https://www.expedia.co.uk/Jackson-Hole-Hotels-Jackson-Lake-Lodge.h893431.Hotel-Information) > > [Hotels in São Vicente](https://www.expedia.co.uk/Sao-Vicente-Hotels.d3751.Travel-Guide-Hotels) > > [Radisson Collection Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Radisson-Collection-Bilbao.h69382203.Hotel-Information) > > [Hotel Concordia](https://www.expedia.co.uk/Barcelona-Hotels-Hotel-Concordia.h1059116.Hotel-Information) > > [Senhora da Rosa Tradition & Nature Hotel](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Senhora-Da-Rosa-Tradition-Nature-Hotel.h45631041.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hotels near Freshwater East Beach](https://www.expedia.co.uk/Freshwater-East-Beach-Hotels.0-l6086395-0.Travel-Guide-Filter-Hotels) > > [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > > [Spa Hotels near Ibiza Island](https://www.expedia.co.uk/Ibiza-Island-Hotels-Spa-Hotels.0-0-d602653-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotel Marina Atlântico](https://www.expedia.co.uk/Ponta-Delgada-Hotels-Hotel-Marina-Atlantico.h1142406.Hotel-Information) > > [Hotel Verde Mar & SPA](https://www.expedia.co.uk/Ribeira-Grande-Hotels-Hotel-Verde-Mar-SPA.h34280798.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information) ### Flights > [flights from humberside airport](https://www.expedia.co.uk/lp/airports/huy/flights-from-humberside-airport) > > [Flights from London (LHR) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/lhr/cgn/london-to-cologne) > > [Flights from London (LHR) to Barrigada (GUM)](https://www.expedia.co.uk/lp/flights/lhr/gum/london-to-guam) > > [Flights from Edinburgh (EDI) to Tbilisi (TBS)](https://www.expedia.co.uk/lp/flights/edi/tbs/edinburgh-to-tbilisi) ### Cars > [Car hire in Gloucester](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Gloucester.d7479.Car-Hire-Guide) > > [Hertz Car Rentals In Malaga](https://www.expedia.co.uk/Hertz-Car-Rentals-In-Malaga.d5261121-c40.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Powys](https://www.expedia.co.uk/Things-To-Do-In-Powys.d10712.Travel-Guide-Activities) ### Packages > [Terme di Saturnia](https://www.expedia.co.uk/Terme-Di-Saturnia-Manciano.d6150383.Attraction) ### General > [Visit Fife](https://www.expedia.co.uk/Fife.dx6051148)