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Customer service was excellent. Shuttle drivers very kind and helpful. Our family stays here several times a year during our travels. Great staff!!!
We stayed at this hotel for 6 nights. The rooms are very comfortable and well appointed, with modern rustic decor. Hotel staff was very courteous and friendly. My one complaint is that toiletories provided by the hotel were of low quality, we had to run and buy hand soap, shampoo and body wash. I ...
Hotel lobby very nice and location breathtaking. Rooms were spacious but average for a luxury hotel. Check in is aIittle late at 4., we got there at 3:45 and had to wait over half an hour for our room to be ready.
I have been staying here since 1981. They constantly update the building and it looks great. It is in the heart of downtown. There is not a better location.
Perfect one night stay pre transfer to Seward for our cruise. Walmart and mall next door for supplies. Very good breakfast included. Shuttle pick up prompt. Front desk staff pleasant and helpful. Good wifi
I can't say enough about this terrific hotel. Although we were initially disappointed that it was quite far from the downtown area, their generous shuttle service more than made up for it. They carted us around wherever and whenever we wanted to go. When the shuttle wasn't available they even provided ...
The hotel was nice and had a great breakfast. The walk to the "main" downtown shopping and dining area was a couple more blocks than we would have liked.
We stayed 2 nights in this hotel and loved it. All the staff were not only friendly but helpful going beyond what you normally expect. Starting with them accommodating us with a very early check-in---6:00am to having our bags delivered to our room and waiting for us. The restaurant staff were friendly ...
Room wasn't ready so they arranged a free drink for us at the bar in the sister hotel across the street (where you can also use the pool, etc.). We enjoyed it so much that we stayed right there at the bar for more drinks and dinner, with Chris the bartender. Don at the Voyager front desk is so friendly ...
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