Ameristar Casino East Chicago

Great stay and will book again

Room was clean area was fines. Staff was mediocre at best. Last night person seem disinterested and didn’t seem to want to speak. For the price we paid it was honestly not work it too me. Felt that they nickeled and dined you too death. No housekeeping for the entire 5 night. Crazy expensive for parking we had to make other arrangements which was a hassle since i was on crutches but we made it work. Even if we had parties on garage not elevator access. Will not be staying here again. Not worth the money, poor customer service. Had to get towels and empty trash daily. Very disappointing!!

From the moment we stepped into the Lobby, the excellence of the Trump was on full view, from being greeted by name and the glass of Champagne, the commitment to excellence was evident. Room service was spot on, hot and within timeframe promised. We can't imagine staying anywhere else!