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"This place is rather grand and cavernous - but feels more like a place for conferences now (there's no bar to relax in), and the wide staircase and long stretches of corridors made it feel like The Overlook Hotel in The Shining. Despite having very few customers, we ended up in a room with a view overlooking what looked like the staff kitchen and cleaning room, and the central core of the hotel (basically all the metal shafts, etc.), where water was constantly dripping, echoing all night. Saying that we enjoyed the weirdness, and the staff were excellent, as was the buffet breakfast, which was included."

"Very nice stay very close to everything don't hesitate book it xxx"

"Really enjoyed our stay. One slight issue was on the sunday night I asked for some hot water in a flask. The kind desk person took me to the bar area. The person behind the bar then filled the flask. I said thank you. The bar lady looked at me and shrugged her shoulders. She did not speak. She was a bad advert for the hotel"

"What an amazing historic property right in the centre of the old walled city! Restaurant in the centuries-okd refectory served wonderful local food and wines at lunch and dinner. Underground night bar is a hidden gem to find. Parking quirky but so very convenient once you find it!"

"Loved this hotel so much we booked for two more nights"

"With the exception of an issue with breakfast (which should have been included FOC but we were charged for it at checkout; at the time of writing this is under investigation by Hotels.com), we could not fault the location, the property or its management. It is wonderful and we thoroughly enjoyed our stay. A very very minor point but there was no plugs for the kitchen sink - we did enquire but were told there weren't any."

"Very disappointed, the pool was closed, was filthy and looked to be in that state for a LONG time. "