Alta Vista at Stone Oak

I booked this hotel for 2 reasons: 1. Breakfast included and 2. Balcony overlooking the Riverwalk. Both of these were not part of the amenities, as the booking information stated. I can forgive that. Plenty of places to eat and it was within a half block from the Riverwalk. But then, we entered the room. It is narrow, high-ceilinged, with a ceiling fan that, we found out, does not work. The room felt like we walked into a freezer and, when we set it at 81 degrees and left, came back, it was still a freezer, so we turned it off. It was a nice 73 degrees by the time we checked out the next day. The bed was comfortable. The balcony is shared with the rest of the floor, with chains separating the areas. The view was the parking lot. It is a pretty hotel, but not well maintained. We found the toilet paper holder was coming off the wall, as was the shower head. There is a 2 inch wide gap in the sheet roll above the bathroom door, and a hole at the corner of the shower. The ceilings are high, which is nice. But it's not cleaned well. There were lots of dust bunnies along the wall and visible on the fan blades. I wouldn't stay here again if you paid me. We were overcharged big time. Live and learn, but trying to give people an honest review of the trip so thy make their own minds up to stay or not.

Very good

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